https://supportsandbox.freshdesk.com/support/home 2026-04-05T08:00:39+00:00 always 1.0 https://supportsandbox.freshdesk.com/support/solutions 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000016112 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020214 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020215 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020216 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020217 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020218 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020219 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020220 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020221 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020222 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020223 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020224 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020225 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020226 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020227 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020228 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020229 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020230 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020231 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020232 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020233 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020234 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020235 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020236 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000020237 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000022358 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/11000000022359 2026-04-05T08:00:39+00:00 always 0.8 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000029316 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000029317 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000029319 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000029320 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039736 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039737 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039738 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039739 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039740 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039741 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039742 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039743 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039744 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039745 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039746 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039747 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039748 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039749 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039750 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039751 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039752 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039753 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039754 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039755 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039756 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039757 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039758 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039759 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039760 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039761 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039762 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039763 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039764 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039765 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039766 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039767 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039768 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039769 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039770 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039771 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039772 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039773 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039774 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039775 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039776 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039777 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039778 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039779 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039780 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039781 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039782 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039783 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039784 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039785 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039786 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039787 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039788 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039789 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039790 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039791 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039792 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039793 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039794 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039795 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039796 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039797 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039798 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039799 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039800 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039801 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039802 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039803 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039804 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039805 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039806 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039807 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039808 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039809 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039810 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039811 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039812 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039813 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039814 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039815 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039816 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039817 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039818 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039819 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039820 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039821 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039822 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039823 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039824 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039825 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039826 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039827 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039828 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039829 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039830 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039831 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039832 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039833 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039834 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039835 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039836 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039837 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039838 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039839 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039840 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039841 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039842 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039843 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039844 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039845 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039846 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039847 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039848 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039849 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039850 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039851 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039852 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039853 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039854 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039855 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039856 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039857 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039858 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039859 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039860 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039861 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039862 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039863 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039864 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039865 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039866 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039867 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039868 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039869 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039870 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039871 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039872 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039873 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039874 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039875 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039876 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039877 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039878 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039879 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039880 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039881 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039882 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039883 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039884 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039885 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039886 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039887 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039888 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039889 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039890 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039891 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039892 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039893 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039894 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039895 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039896 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039897 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039898 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039899 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039900 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039901 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039902 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039903 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039904 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039905 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039906 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039907 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039908 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039909 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039910 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039911 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039912 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039913 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039914 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039915 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039916 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039917 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039918 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039919 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039920 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039921 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039922 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039923 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039924 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039925 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039926 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039927 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039928 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039929 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039930 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039931 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039932 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039933 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039934 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039935 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039936 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039937 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039938 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039939 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039940 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039941 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039942 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039943 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039944 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039945 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039946 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039947 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039948 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039949 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039950 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039951 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039952 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039953 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039954 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039955 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039956 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039957 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039958 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039959 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039960 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039961 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039962 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039963 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039964 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039965 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039966 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039967 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039968 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039969 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039970 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039971 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039972 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039973 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039974 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039975 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039976 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039977 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039978 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039979 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039980 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039981 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039982 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039983 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039984 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039985 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039986 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039987 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039988 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039989 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039990 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039991 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039992 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039993 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039994 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039995 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039996 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039997 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039998 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000039999 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040000 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040001 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040002 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040003 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040004 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040005 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040006 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040007 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040008 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040009 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040010 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040011 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040012 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040013 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040014 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040015 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040016 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040017 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040018 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040019 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040020 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040021 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040022 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040023 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040024 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040025 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040026 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040027 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040028 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040029 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040030 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040031 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040032 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040033 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040034 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040035 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040036 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040037 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040038 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040039 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040040 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000040041 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000044781 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000044782 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000044783 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000046062 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/folders/11000000046063 2026-04-05T08:00:39+00:00 always 0.64 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000026509-test-article 2023-08-22T20:51:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000027167-dap 2024-01-05T15:45:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000027328-aaa 2024-02-20T15:58:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000027997-email-delivery-ip-related-issues 2024-06-18T15:42:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028000-the-all-new-analytics-home-page-in-freshdesk 2024-06-18T15:42:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028007-dkim-records-not-found 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028008-permission-enquiries 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028009-increase-attachment-size-incoming-outgoing 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028010-outgoing-emails-blocked 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028011-azure-ad-idp-initiated-setup 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028012-new-support-email-address-setup 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028013-emails-in-spam 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028014-setup 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028015-new-tickets-threaded-to-existing-tickets 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028016-email-delivery-outbound-emails-are-blocked 2024-06-18T15:42:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028017-customized-email-notifications 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028018-adding-multiple-support-email-addresses 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028019-hide-login-page 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028020-actions-based-on-survey-results 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028021-customized-email-notifications 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028022-enable-whitelisting 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028023-agent-notification-not-delivered 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028024-ticket-creation-delay 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028025-change-from-address 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028026-not-receiving-verification-email 2024-06-18T15:42:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028027-skip-new-ticket-notifications 2024-06-18T15:42:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028028-login-normal-link 2024-06-18T15:42:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028029-replies-created-as-new-tickets 2024-06-18T15:42:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028030-skip-email-notifications 2024-06-18T15:42:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028031-actions-on-merged-tickets 2024-06-18T15:42:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028032-nat-ip-whitelisting 2024-06-18T15:42:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028033-setup-forwarding-rules 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028034-agent-notifications-has-not-been-received 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028035-view-list-of-impacted-tickets 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028036-how-to-setup-dkim- 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028037-rule-did-not-trigger-despite-matching-conditions 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028038-attachments-dropped-incoming 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028039-how-to-setup-google-saml-sso- 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028040-attachments-dropped-outgoing 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028041-valid-tickets-marked-as-spam-due-to-proactive-spam-filtering 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028042-ticket-update-rules-not-working-on-tickets-matching-conditions 2024-06-18T15:42:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028043-placeholders 2024-06-18T15:42:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028044-custom-idp-misconfiguration-between-idp-and-sp-urls-signing-options-certificates-parameters-for 2024-06-18T15:42:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028045-time-triggers-impacted-unintended-tickets 2024-06-18T15:42:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028046-nat-ips-blacklisted 2024-06-18T15:43:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028047-update-ticket-fields-on-specific-tickets 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028048-general-setup 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028049-roles-planwise-limitation 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028050-receiving-spam-tickets 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028051-issues-queries-on-freshworks-app 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028052-dkim-verification-issues 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028053-feature-comparison 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028054-issues-with-password-reset-throwing-error-on-accessing-the-link 2024-06-18T15:43:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028055-reopen-closed-tickets 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028056-recipient-end-issue 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028057-mark-ticket-as-spam-delete-tickets 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028058-assign-tickets-to-agent-group 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028059-issues-with-password-reset-link-email-not-received 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028060-whitelist-custom-parameter 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028061-skip-mandatory-fields 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028062-multi-lingual-notifications 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028063-issues-with-logging-into-the-helpdesk-no-day-pass 2024-06-18T15:43:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028064-replies-to-closed-tickets-to-create-new-ticket 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028065-bulk-update-of-tickets 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028066-rule-did-not-trigger-due-to-rule-misconfiguration 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028067-email-has-already-been-taken 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028068-mailbox-reauthorization 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028069-basics-of-jwt 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028070-idp-initiated-sso 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028071-view-webhook-action-in-ticket-activities 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028072-agents-list-view 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028073-compose-new-email 2024-06-18T15:43:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028074-bulk-update-of-customer-company-field-value-s- 2024-06-18T15:43:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028075-onelogin-misconfiguration-between-idp-and-sp-urls-signing-options-certificates-parameters-forma 2024-06-18T15:43:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028076-list-automations-api 2024-06-18T15:43:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028077-help-with-creating-agents-in-bulk 2024-06-18T15:43:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028078-configure-multiple-signatures-based-on-ticket-fields 2024-06-18T15:43:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028079-baa-request 2024-06-18T15:43:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028080-find-api-key-api-key-issues 2024-06-18T15:43:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028081-automation-rules-based-on-blank-subject-or-description-fields 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028082-cookie-policy 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028083-difference-between-new-ticket-and-new-email 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028084-automatically-merge-tickets 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028085-onelogin-how-to-setup-agent-contact-sso 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028086-unable-to-add-new-agent-agent-could-not-be-saved-try-again 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028087-sort-conversations 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028088-issue-with-broken-images 2024-06-18T15:43:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028089-malicious-links-library-vulnerability 2024-06-18T15:43:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028090-time-triggers-not-executed-on-tickets-matching-conditions 2024-06-18T15:43:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028091-custom-idp-how-to-setup-contact-sso 2024-06-18T15:43:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028092-view-emails-sent-through-automations 2024-06-18T15:43:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028093-general-setup 2024-06-18T15:43:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028094-data-center-movement 2024-06-18T15:43:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028095-download-issues 2024-06-18T15:43:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028096-azure-ad-how-to-setup-agent-contact-sso 2024-06-18T15:44:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028097-roles-omnichannel-roles-not-reflecting-on-chat-caller 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028098-queries-on-occasional-agent 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028099-general-security-questionnaire 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028100-date-summary-not-visible-in-ticket 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028101-not-enough-day-passes 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028102-send-ticket-ids-to-customers 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028103-reply-to-a-forward-added-as-private-note 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028104-w3c-accessibility-standards-as-web-content-accessibility-guidelines 2024-06-18T15:44:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028105-incorrect-collision-shown 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028106-issues-with-password-reset 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028107-how-to-add-a-collaborator 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028108-disable-2fa-for-org-admin 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028109-setting-up-the-id-token 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028110-add-emoji-dictionary 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028111-unable-to-view-attachments 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028112-agent-blocked-due-to-incorrect-login-attempts 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028113-something-went-wrong-error 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028114-contact-fresh-id-sync 2024-06-18T15:44:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028115-add-collaborators-in-bulk 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028116-unable-to-access-attachments 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028117-issues-with-logging-into-the-helpdesk-after-password-reset 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028118-editing-password-policy 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028119-deleting-freshdesk-accounts 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028120-sort-conversation-from-newest-to-oldest 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028121-bulk-add-update 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028122-error-when-trying-to-retrieve-user-info 2024-06-18T15:44:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028123-account-cancellation-deletion 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028124-url-change 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028125-conflicts-in-filter-configurations 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028126-api-key-to-manage-lntegrations 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028127-reply-button-missing 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028128-bulk-deletion-of-contacts 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028129-header-security 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028130-incorrect-api 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028131-merging-with-associated-linked-tickets 2024-06-18T15:44:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028132-idp-errors-for-oauth-oidc-jwt-sso 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028133-missing-api-key 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028134-how-to-set-reminder-on-task- 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028135-update-card-details 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028136-upgrade-plan 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028137-contact-deletion 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028138-tickets-listed-are-wrong-in-the-custom-view 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028139-spam-received-from-third-party-fd-account 2024-06-18T15:44:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028140-inline-image-upload-error 2024-06-18T15:44:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028141-receiving-webhook-failure-emails 2024-06-18T15:44:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028142-okta-misconfiguration-between-idp-and-sp-urls-signing-options-certificates-parameters-formattin 2024-06-18T15:44:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028143-assist-with-scope-change 2024-06-18T15:44:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028144-adding-removing-watchers 2024-06-18T15:44:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028145-filters-by-ticket-fields 2024-06-18T15:44:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028146-header-security 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028147-values-unassigned-due-to-deleted-updated-ticket-field-values 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028148-queries-on-sort-by-last-modified 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028149-how-to-drill-down-the-results-underlying-data-filters 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028150-update-ticket-fields-to-specific-tickets 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028151-update-helpdesk-company-name 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028152-html-in-signature 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028153-time-triggers-with-subject-condition 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028154-confusion-around-2-login-pages 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028155-signature-error 2024-06-18T15:45:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028156-setting-up-sso 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028157-how-to-configure-agent-specific-signature- 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028158-sitemaps 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028159-download-invoices 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028160-time-triggers-with-hours-since-condition 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028161-not-available-in-plan 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028162-mobile-app-login-issues 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028163-role-based-limitation 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028164-how-to-setup-agent-contact-sso-using-okta- 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028165-roles-how-to-create-a-new-role- 2024-06-18T15:45:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028166-roles-issues-with-permission 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028167-updated-agent-name-not-reflected-on-tickets 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028168-time-triggers-not-working-misconfiguration 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028169-claims-in-the-user-info-payload 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028170-account-blocked-increased-traffic 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028171-account-export-not-received-failed 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028172-data-center-location 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028173-how-to-assistance-with-agent-admin-email-address-change 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028174-basic-queries-on-archiving 2024-06-18T15:45:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028175-how-to-use-queries-on-time-entry 2024-06-18T15:45:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028176-duplicate-signature-issue 2024-06-18T15:45:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028177-roles-unable-to-update-role 2024-06-18T15:45:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028178-how-to-configure-signature-for-all-agents- 2024-06-18T15:45:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028179-customer-ip-blocked 2024-06-18T15:45:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028180-admin-locked-out-due-to-ip-whitelisting 2024-06-18T15:45:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028181-data-encryption-security-storage 2024-06-18T15:45:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028182-unable-to-add-new-agents-deleted-contact-agent 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028183-ticket-properties-loading-issue 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028184-logged-time-mismatch 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028185-roles-queries-with-permissions 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028186-queries-on-agent-timezone 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028187-bulk-delete-delete-an-agent 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028188-password-setup-issues 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028189-missing-custom-views 2024-06-18T15:45:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028190-source-or-location-ip-address 2024-06-18T15:45:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028191-change-from-occasional-to-full-time-vice-versa- 2024-06-18T15:45:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028192-what-is-how-to-split-ticket- 2024-06-18T15:45:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028193-include-quoted-text-while-printing 2024-06-18T15:45:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028194-azure-ad-misconfiguration-between-idp-and-sp-urls-signing-options-certificates-parameters-forma 2024-06-18T15:45:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028195-account-cancellation 2024-06-18T15:46:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028196-focus-mode-query-issue 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028197-edit-update-agents-profile 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028198-update-agent-email-address-from-admin-org-page 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028199-what-filter-to-use-to-analyse-required-metrics- 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028200-locked-due-to-2fa-device-recovery-code-lost- 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028201-custom-idp-how-to-setup-agent-sso 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028202-ability-to-schedule-replies 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028203-change-from-collaborator-to-agent 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028204-unable-to-update-agent-group-details-to-the-ticket 2024-06-18T15:46:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028205-difference-between-public-and-private-notes 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028206-undo-send 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028207-export-all-automation-rules 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028208-bulk-deletion-of-tickets 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028209-change-add-more-requester-email-addresses 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028210-unable-to-view-ticket-due-to-scope 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028211-change-font-style-colour-formatting 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028212-custom-idp-how-to-setup-idp-initiated-sso 2024-06-18T15:46:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028213-changing-from-address 2024-06-18T15:46:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028214-change-account-admin 2024-06-18T15:46:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028215-issue-with-notify-mention-option 2024-06-18T15:46:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028216-collaborator-feature-queries 2024-06-18T15:46:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028217-issues-with-activation-throwing-error-on-accessing-the-link 2024-06-18T15:46:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028218-queries-with-sort-by-due-date 2024-06-18T15:46:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028219-email-encryption 2024-06-18T15:46:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028220-not-available-in-plan 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028221-how-when-to-merge- 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028222-unable-to-change-scope 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028223-unable-to-assume-identity-of-an-agent 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028224-email-password-combination-does-not-match 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028225-update-account-contact-details 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028226-unable-to-merge-cache-issue 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028227-how-to-edit-ticket-description- 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028228-login-methods 2024-06-18T15:46:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028229-analytics-related-query-on-merged-tickets 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028230-understanding-order-of-conversations 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028231-filters-not-working 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028232-issues-with-notes-replies-attachments-sync 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028233-update-invoice-email-address 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028234-not-allowed-to-access-this-page 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028235-annotate-not-working 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028236-how-to-create-custom-views- 2024-06-18T15:46:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028237-setting-up-the-redirect-url 2024-06-18T15:46:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028238-account-suspended 2024-06-18T15:46:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028239-attachments-dropped-at-recipient-end 2024-06-18T15:46:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028240-identify-segregate-merged-tickets 2024-06-18T15:46:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028241-merged-ticket-remains-open 2024-06-18T15:46:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028242-how-to-print- 2024-06-18T15:46:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028243-set-reminder-option-missing 2024-06-18T15:46:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028244-agent-activation-email-agent-unable-to-login-to-freshdesk- 2024-06-18T15:46:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028245-unmerge-tickets 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028246-how-to-insert-banner-on-signature 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028247-queries-related-to-labels 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028248-queries-on-sort-by-created-date 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028249-change-from-agent-to-collaborator 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028250-downgrade-plan 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028251-issue-with-file-upload 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028252-issue-unable-to-print 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028253-how-to-reset-password- 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028254-add-remove-archiving-feature 2024-06-18T15:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028255-tickets-listed-are-wrong-in-the-default-view 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028256-missing-inline-images 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028257-forgot-freshdesk-url 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028258-update-properties-of-primary-ticket-automatically-on-merge 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028259-change-account-admin 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028260-option-to-eliminate-include-only-private-notes 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028261-add-remove-agents 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028262-plan-based-feature-restriction 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028263-channel-permissions 2024-06-18T15:47:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028264-sending-email-failed-due-to-app-cannot-read-property-errors-of-undefined 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028265-queries-on-summary-options-shown-in-list-view-page 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028266-how-to-use-queries-on-to-do 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028267-sandbox-trial-extension 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028268-missing-default-views 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028269-ember-data-request-error 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028270-export-all-account-data 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028271-convert-field-technician-to-support-agent 2024-06-18T15:47:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028272-incorrect-warning-in-traffic-cop 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028273-backend-product-cache-issue-failed-exports-queued-up 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028274-keyboard-shortcuts 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028275-collision-not-working 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028276-export-all-canned-responses 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028277-reminder-email-notification-not-sent 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028278-trash-spam-email-related-query 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028279-how-to-use-filter-default-data 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028280-activation-link-expired-agents 2024-06-18T15:47:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028281-option-for-bulk-print 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028282-how-to-add-tags- 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028283-analytics-result-doesn-t-match-applied-filters 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028284-custom-role-permission-request 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028285-graphical-representation-styling-formatting 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028286-difference-between-the-3-forward-options-available 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028287-activation-link-expired-contacts 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028288-contact-activation-link-email-with-freshdesk-account-creation 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028289-understanding-traffic-cop 2024-06-18T15:47:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028290-how-to-view-show-activities- 2024-06-18T15:47:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028291-conflicting-usage-of-filters 2024-06-18T15:47:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028292-how-to-add-a-new-agent- 2024-06-18T15:47:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028293-ability-to-create-custom-metrics 2024-06-18T15:47:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028294-refresh-time 2024-06-18T15:47:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028295-add-email-details-in-print 2024-06-18T15:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028296-reports-analytics-metrics-calculation-ticket-count 2024-06-18T15:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028297-password-reset-email-not-delivered 2024-06-18T15:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028298-conflicting-usage-of-filters 2024-06-18T15:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028299-basic-queries-on-merge-function 2024-06-18T15:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028300-2-fa-code 2024-06-18T15:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028301-how-to-edit-or-apply-date-filters 2024-06-18T15:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028302-what-filter-to-use-to-analyse-required-metrics- 2024-06-18T15:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028303-agent-name-shown-due-to-api-integration 2024-06-18T15:48:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028304-agent-name-on-notes-added-by-webhook-apps 2024-06-18T15:48:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028305-queries-mismatch-in-received-ticket-data 2024-06-18T15:48:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028306-how-to-obtain-export-active-archive- 2024-06-18T15:48:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028307-feature-loss-configuration-loss-after-switching-plans 2024-06-18T15:48:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028308-how-to-edit-subject- 2024-06-18T15:48:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028309-feature-requests-under-activities-section 2024-06-18T15:48:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028310-issue-incorrect-number-of-pages-displayed 2024-06-18T15:48:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028311-how-to-apply-or-edit-date-filters- 2024-06-18T15:48:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028312-unable-to-add-note 2024-06-18T15:48:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028313-filter-by-customer-company-field-value-s- 2024-06-18T15:48:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028314-account-blocked-article-creation 2024-06-18T15:48:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028315-content-rendered-incorrectly 2024-06-18T15:48:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028316-issue-with-threads 2024-06-18T15:48:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028317-unable-to-update-ticket-properties 2024-06-18T15:48:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028318-export-files-not-received 2024-06-18T15:48:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028319-is-there-an-option-to-undo-a-sent-reply- 2024-06-18T15:48:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028320-filter-by-state 2024-06-18T15:48:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028321-issues-in-bulk-updating 2024-06-18T15:48:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028322-new-ticket-page 2024-06-18T15:48:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028323-feature-requests-in-attachments 2024-06-18T15:48:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028324-split-ticket-option-missing 2024-06-18T15:48:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028325-understanding-agent-collision 2024-06-18T15:48:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028326-issue-with-loading-ticket-views 2024-06-18T15:48:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028327-allow-users-to-sign-in 2024-06-18T15:48:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028328-attachments-missing-in-tickets-on-fd 2024-06-18T15:48:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028329-sort-by-to-check-customer-agent-responded-tickets 2024-06-18T15:48:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028330-image-attachments-load-slow-on-fd 2024-06-18T15:48:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028331-option-to-change-header-footer-of-printed-ticket 2024-06-18T15:48:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028332-confusion-due-to-inaccurate-display-of-ticket-property-updates 2024-06-18T15:48:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028333-request-query-on-file-size-limit-expiry 2024-06-18T15:48:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028334-update-icon-related-query 2024-06-18T15:48:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028335-alignment-issues-in-pdf-exports 2024-06-18T15:48:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028336-filter-with-single-line-fields 2024-06-18T15:48:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028337-public-note-agent-reply-from-mailbox 2024-06-18T15:48:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028338-introduction-to-analytics 2024-06-18T15:48:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028339-blank-data-in-exported-files 2024-06-18T15:48:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028340-tickets-list-page 2024-06-18T15:48:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028341-view-changes-everytime-agent-login 2024-06-18T15:48:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028342-disable-threads 2024-06-18T15:48:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028343-apply-date-filters 2024-06-18T15:48:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028344-clone-and-update-report-based-on-requirements 2024-06-18T15:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028345-custom-url-cname 2024-06-18T15:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028346-view-does-not-load 2024-06-18T15:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028347-access-attachments-via-secured-link 2024-06-18T15:49:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028348-issues-with-triggering-the-password-reset-email-ui-error 2024-06-18T15:49:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028349-save-draft-permanently 2024-06-18T15:49:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028350-broken-inline-image-on-recipient-end 2024-06-18T15:49:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028351-how-specific-metrics-or-time-filters-or-percentage-calculation-is-working 2024-06-18T15:49:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028352-dkim-issues 2024-06-18T16:28:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028353-emails-not-converted-as-tickets 2024-06-18T16:28:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028354-replies-being-duplicated 2024-06-18T16:28:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028355-email-server-ips-blacklisted 2024-06-18T16:28:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028356-ticket-duplication 2024-06-18T16:28:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028357-setup-proactive-spam-filters 2024-06-18T16:28:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028358-html-graphics-breakage 2024-06-18T16:28:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028359-outgoing-emails-sent-with-a-delay 2024-06-18T16:28:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028360-how-to-disable-gmail-gadgets-for-selected-users- 2024-06-18T16:32:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028367-understanding-and-creating-a-new-quest 2024-06-18T16:32:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028368-how-can-i-embed-solution-articles-or-the-customer-portal-into-my-website- 2024-06-18T16:32:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028369-how-can-you-use-freshdesk-integrations-with-ebay-tickets 2024-06-18T16:32:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028370-the-quickbooks-app 2024-06-18T16:32:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028371-introduction-to-freshdesk-s-built-in-phone-channel 2024-06-18T16:32:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028372-setting-up-automation-rules-to-run-on-ticket-updates 2024-06-18T16:32:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028373-how-to-prevent-email-notifications-for-merged-tickets- 2024-06-18T16:32:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028374-levels-and-accomplishments 2024-06-18T16:32:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028375-data-storage-and-data-security-in-freshdesk 2024-06-18T16:32:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028376-what-is-the-size-limit-for-attachments-to-a-ticket-reply- 2024-06-18T16:32:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028377-leaderboards-trophies-and-badges 2024-06-18T16:32:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028378-the-fullcontact-app-for-freshdesk 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028379-what-is-a-custom-app- 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028380-customizing-your-phone-number 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028381-the-onedrive-app 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028382-i-want-to-insert-a-footer-into-all-my-replies-how-do-i-do-this- 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028383-faqs-about-the-freshdesk-android-app 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028384-the-magento-app-part-2-access-magento-details-in-freshdesk 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028385-what-are-tags-how-can-i-add-merge-tags- 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028386-if-i-delete-an-agent-from-freshdesk-what-happens-to-the-tickets-assigned-to-that-agent- 2024-06-18T16:32:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028387-the-getting-started-guide-for-admins 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028388-tracking-your-field-team-performance 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028389-call-history-and-blocking-calls 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028390-using-zapier-to-integrate-freshdesk-with-other-apps 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028391-logging-in-and-out-of-the-ipad-app 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028392-universal-links-in-the-ios-app 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028393-i-want-my-agents-access-to-be-altered-while-working-on-the-tickets-how-do-i-go-about-this- 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028394-the-customers-tab-and-what-it-can-do 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028395-how-can-you-respond-to-an-ebay-ticket 2024-06-18T16:32:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028396-replying-to-and-modifying-properties-of-tickets-in-ipad 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028397-understanding-automatic-ticket-assignment 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028398-managing-appointments-and-service-tasks-with-the-scheduling-dashboard 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028399-the-magento-app-part-1-manage-magento-customer-requests-using-freshdesk 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028400-using-custom-email-servers-to-set-up-support-emails 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028401-support-for-deeplinks-in-the-freshdesk-android-app 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028402-voice-search-in-the-freshdesk-android-app 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028403-logging-in-and-out-of-the-ios-app 2024-06-18T16:32:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028404-how-to-process-a-ticket 2024-06-18T16:32:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028405-ebay-as-a-support-channel-faq 2024-06-18T16:32:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028406-sharing-freshdesk-tickets-with-other-apps-on-android 2024-06-18T16:32:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028407-how-to-use-email-signatures-in-freshdesk- 2024-06-18T16:32:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028408-searching-via-freshdesk-on-your-mobile-app-other-common-actions 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028409-viewing-and-editing-contacts-on-the-ios-app 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028410-is-there-a-possibility-for-a-customer-to-check-the-status-of-their-ticket-without-logging-in- 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028411-notifications-and-other-settings 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028412-active-directory-integration 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028413-what-can-i-do-if-incoming-calls-are-not-being-received-by-certain-agents- 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028414-adding-a-my-topics-section-to-your-community-forums 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028415-replying-to-and-modifying-properties-of-tickets 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028416-freshdesk-freshconnect-migration-faq 2024-06-18T16:33:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028417-faqs-and-troubleshooting 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028418-the-box-app 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028419-the-ticket-guide-reply-to-attach-files-and-modify-ticket-properties 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028420-how-do-i-export-my-tickets-from-freshdesk- 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028421-how-to-send-replies-with-the-agent-name-in-the-from-field-of-the-email- 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028422-annotate-images-in-freshdesk 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028424-can-we-keep-our-helpdesk-numbers-hidden- 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028425-configuring-a-simple-message-to-welcome-your-callers 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028426-customer-signatures-in-freshdesk 2024-06-18T16:33:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028427-is-there-way-to-add-tickets-automatically-to-the-solutions-or-knowledge-base- 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028428-notifications-and-other-settings-in-ipad 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028429-notifications-and-other-settings 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028430-system-requirements-and-troubleshooting-guide-for-phone-channel 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028431-the-slack-app 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028432-the-dynamics-crm-app 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028433-availability-of-agents-on-phone-channel 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028434-rules-that-run-when-service-tasks-are-updated 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028435-why-are-my-company-s-posts-not-being-converted-to-tickets-even-though-i-ve-selected-that-option- 2024-06-18T16:33:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028436-map-view-for-service-tasks 2024-06-18T16:33:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028437-why-am-i-getting-you-re-not-allowed-to-access-this-page-error- 2024-06-18T16:33:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028438-how-are-ebay-tickets-created-and-how-can-you-respond 2024-06-18T16:33:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028439-creating-new-tickets-and-accessing-the-ticketlists-in-ipad 2024-06-18T16:33:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028440-setting-up-multiple-languages-in-freshdesk-for-the-support-portal-and-the-help-widget- 2024-06-18T16:33:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028441-the-xero-app 2024-06-18T16:33:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028442-why-am-i-not-able-to-associate-my-facebook-page-with-freshdesk- 2024-06-18T16:33:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028443-configuring-custom-properties-and-fields-for-service-tasks 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028444-geotagging-service-locations 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028445-flow-of-an-incoming-call-in-the-phone-channel 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028446-is-it-possible-to-change-the-forum-tab-name-with-a-different-text- 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028447-network-requirements-for-phone-channel 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028448-viewing-and-editing-contacts-using-the-freshdesk-android-app 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028449-logging-in-and-logging-out-of-the-android-app 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028450-the-ilos-videos-app 2024-06-18T16:33:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028451-is-there-an-app-where-my-customers-or-clients-can-login-to-raise-tickets- 2024-06-18T16:33:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028452-getting-your-own-phone-number 2024-06-18T16:33:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028453-using-webhooks-in-automation-rules-that-run-on-ticket-updates 2024-06-18T16:33:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028454-how-can-you-tag-and-manage-ticket-tags-for-ebay-tickets 2024-06-18T16:33:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028455-password-policy 2024-06-18T16:33:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028456-how-to-prevent-ticket-creation-if-the-support-email-address-is-in-the-cc-or-bcc-of-an-email- 2024-06-18T16:33:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028457-using-the-original-sender-as-ticket-requester-in-forwarded-emails 2024-06-18T16:33:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028458-working-with-top-customer-analysis-legacy-report 2024-06-18T16:34:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028459-the-infusionsoft-app 2024-06-18T16:34:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028460-the-surveymonkey-app 2024-06-18T16:34:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028461-how-can-i-add-a-ticket-field-where-a-customer-can-only-select-one-of-multiple-options- 2024-06-18T16:34:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028462-add-reminders-for-tickets 2024-06-18T16:34:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028463-how-to-find-your-api-key 2024-06-18T16:34:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028464-first-response-sla-helpdesk-in-depth- 2024-06-18T16:34:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028465-why-are-the-names-under-my-agents-profiles-automatically-changed-every-time-they-log-in- 2024-06-18T16:34:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028466-i-already-have-a-twilio-number-can-i-use-it-directly- 2024-06-18T16:34:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028467-viewing-and-editing-contacts-on-the-ios-app-in-ipad 2024-06-18T16:34:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028468-pre-populating-feedback-widget-form 2024-06-18T16:34:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028469-the-sugarcrm-app-for-freshdesk 2024-06-18T16:34:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028470-spam-and-trash 2024-06-18T16:34:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028471-what-is-a-dependent-field-and-how-do-i-use-it- 2024-06-18T16:34:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028472-what-is-the-help-widget- 2024-06-18T16:34:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028473-would-it-be-possible-to-add-attachments-that-are-more-than-20-mb-in-size- 2024-06-18T16:34:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028474-a-guide-to-field-service-for-field-technicians 2024-06-18T16:34:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028475-how-can-you-manage-ticket-properties-and-automations 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028476-how-long-does-it-take-to-port-a-number-to-freshdesk- 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028477-configuring-dynamic-email-notifications 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028478-why-are-we-getting-a-connection-insecure-error-when-we-try-to-access-our-support-url- 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028479-how-can-i-create-dynamic-forms-and-have-different-fields-based-on-the-different-values- 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028480-restricting-helpdesk-access-to-certain-domains-domain-whitelisting- 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028481-offline-availability-for-field-service-management 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028482-on-what-time-zone-are-the-ticket-counting-timers-based- 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028483-using-the-freshdesk-freshconnect-integration 2024-06-18T16:34:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028484-importing-and-exporting-customer-data 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028485-buyer-contact-management-merging-and-privacy-protection 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028486-how-can-i-record-the-calls-that-are-made-through-the-phone-channel- 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028487-how-can-i-stop-verification-emails-being-sent-to-customers- 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028488-how-do-i-change-my-agent-profile-s-timezone- 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028489-configure-onelogin-as-saml-provider-for-freshdesk 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028490-day-of-the-week-hour-of-the-day-trend-ticket-volume-trends- 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028491-can-the-ticket-fields-be-configured-such-that-the-customers-can-t-edit-them-once-the-ticket-is-submit 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028492-adding-field-technicians 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028493-automatically-create-new-service-tasks-for-specific-tickets 2024-06-18T16:34:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028494-how-do-i-set-up-multiple-products-on-a-portal- 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028495-how-can-i-send-activation-emails-in-bulk- 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028496-can-i-schedule-a-recurring-ticket-in-freshdesk- 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028497-how-to-close-a-ticket-without-sending-an-email-notification-to-the-customer- 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028498-overview-of-automation-rules 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028499-introduction-to-apps 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028500-why-is-the-reply-option-not-available-on-a-few-tickets-created-from-facebook- 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028501-creating-service-groups 2024-06-18T16:34:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028502-controlling-agent-access-with-roles 2024-06-18T16:34:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028503-the-hootsuite-app 2024-06-18T16:34:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028504-how-to-ensure-that-users-do-not-change-their-email-address-while-submitting-a-ticket-from-the-portal 2024-06-18T16:34:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028505-is-it-possible-to-use-the-same-agents-and-slas-for-multiple-products- 2024-06-18T16:34:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028506-why-can-t-i-sign-up-again-with-an-email-address-after-i-ve-deleted-the-contact-associated-with-that-a 2024-06-18T16:34:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028507-personal-scenarios-for-agents 2024-06-18T16:35:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028508-what-to-do-when-the-call-audio-has-dropouts- 2024-06-18T16:35:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028509-tracking-field-service-volume-trends 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028510-is-there-a-placeholder-for-a-product-specific-activation-url-when-a-new-customer-signs-up- 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028511-sending-an-outbound-email 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028512-how-do-i-ensure-i-receive-incoming-calls-only-during-business-hours- 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028513-is-it-possible-to-have-existing-knowledge-base-articles-pop-up-before-someone-submits-a-ticket-on-tha 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028514-how-to-change-the-requester-s-email-address-in-a-ticket- 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028515-the-hamburger-menu-and-navigation-toolbar 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028516-ticket-received-resolved-unresolved-trends-ticket-volume-trends- 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028517-browser-requirements-for-the-phone-channel 2024-06-18T16:35:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028518-what-to-do-when-there-is-no-audio-or-one-way-audio- 2024-06-18T16:35:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028519-field-service-management-faq 2024-06-18T16:35:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028520-understanding-outbound-emails 2024-06-18T16:35:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028521-where-to-find-recorded-phone-calls-within-freshdesk- 2024-06-18T16:35:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028522-how-can-i-make-facebook-pages-product-specific- 2024-06-18T16:35:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028523-can-i-customise-the-fields-under-the-tickets-tab- 2024-06-18T16:35:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028524-the-pivotal-tracker-app 2024-06-18T16:35:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028525-what-to-do-when-the-call-audio-is-garbled- 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028526-i-see-the-error-sorry-we-couldn-t-locate-your-account-when-i-try-to-login-what-is-the-issue-here- 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028527-created-tickets-helpdesk-in-depth- 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028528-performance-distribution 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028529-the-freshdesk-freshconnect-integration-faq 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028530-rules-that-run-on-service-task-creation 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028531-is-there-a-way-to-create-an-internal-and-external-knowledge-base- 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028532-can-we-alter-the-ringing-time-before-a-phone-call-is-sent-to-voicemail- 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028533-how-to-send-product-based-email-notifications- 2024-06-18T16:35:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028534-restrict-access-to-your-support-portal-using-ip-address 2024-06-18T16:35:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028535-average-response-time-helpdesk-in-depth- 2024-06-18T16:35:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028536-users-are-complaining-that-they-are-required-to-enter-captcha-each-time-they-start-a-forum-topic-cre 2024-06-18T16:35:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028537-changing-customer-password 2024-06-18T16:35:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028538-average-resolution-time-helpdesk-in-depth- 2024-06-18T16:35:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028539-introduction-to-field-service-management 2024-06-18T16:35:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028540-automations-for-freshdesk-field-service-management-a-guide 2024-06-18T16:35:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028541-i-haven-t-sent-out-the-survey-to-the-customer-but-still-there-seems-to-a-rating-on-the-ticket-how-is 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028542-how-can-i-delete-a-draft-in-the-knowledge-base- 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028543-call-summary-report 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028544-how-does-the-phone-work-with-respect-to-the-app- 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028545-agent-performance-report 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028546-how-do-i-rebrand-the-agent-side-of-the-portal-and-change-its-colors- 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028547-comparison-between-the-full-and-trial-versions-of-the-phone-channel 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028548-setting-up-automatic-appointment-reminders 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028549-average-first-assign-time-helpdesk-in-depth- 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028550-a-guide-to-field-service-for-helpdesk-agents 2024-06-18T16:35:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028551-how-can-i-map-certain-solution-articles-to-a-specific-product-portal- 2024-06-18T16:35:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028552-can-i-port-a-third-party-number-to-freshdesk- 2024-06-18T16:35:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028553-what-are-webhooks- 2024-06-18T16:35:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028554-setting-up-customer-satisfaction-surveys 2024-06-18T16:35:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028555-adding-a-print-option-next-to-your-kbase-articles 2024-06-18T16:35:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028556-how-to-resolve-issues-with-password-reset- 2024-06-18T16:35:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028557-why-am-i-getting-the-opportunity-creation-failed-required-fields-missing-custom-field-name-erro 2024-06-18T16:36:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028558-i-m-the-account-admin-but-my-account-has-been-set-up-as-an-occasional-agent-and-i-can-t-login-what 2024-06-18T16:36:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028559-average-first-response-time-helpdesk-in-depth- 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028560-how-do-i-delete-a-default-ticket-field- 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028561-how-to-disable-forum-moderation-emails- 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028562-scheduling-reports 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028563-why-am-i-getting-the-invalid-time-stamp-error-when-i-try-to-login-using-an-sso- 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028564-how-can-we-choose-between-replying-to-a-comment-and-replying-to-a-post-on-facebook- 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028565-what-is-the-difference-between-the-garden-and-estate-plans-in-terms-of-portal-customizations- 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028566-customizing-your-thank-you-page 2024-06-18T16:36:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028567-why-are-my-requesters-receiving-two-emails-notifications-when-a-new-ticket-is-created- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028568-what-is-automatic-ticket-assignment- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028569-resolution-sla-helpdesk-in-depth- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028570-basic-phone-channel-troubleshooting 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028571-what-to-do-in-case-of-activation-code-invalid-error- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028572-associating-one-contact-with-multiple-companies 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028573-how-do-i-restrict-customers-from-editing-the-ticket-properties-after-a-ticket-is-submitted- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028574-agent-collision-detection 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028575-i-m-not-able-to-receive-calls-on-my-freshdesk-app-what-am-i-doing-wrong- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028576-is-it-possible-to-display-the-clock-in-the-24-hour-time-format- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028577-why-are-my-agents-logged-back-in-to-the-portal-automatically-after-they-log-out- 2024-06-18T16:36:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028578-where-can-i-download-invoices-for-my-account- 2024-06-18T16:36:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028579-group-performance-report 2024-06-18T16:36:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028580-what-to-do-if-twilio-client-cannot-establish-a-call- 2024-06-18T16:36:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028581-how-do-i-allow-my-customers-to-submit-tickets-from-the-portal- 2024-06-18T16:36:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028582-how-to-prevent-outdated-replies 2024-06-18T16:36:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028583-how-to-transfer-solution-articles-from-the-main-portal-to-the-product-portal- 2024-06-18T16:36:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028584-how-do-i-configure-the-call-queueing-and-the-queue-wait-time-for-customers-calling-in- 2024-06-18T16:36:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028585-load-analysis-ticket-volume-trends- 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028586-do-you-have-a-freshdesk-app-for-windows-mobile-os- 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028587-configuring-adfs-saml-for-freshdesk 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028588-can-i-receive-a-sound-notification-when-a-new-ticket-comes-in- 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028589-will-the-reopening-of-a-resolved-ticket-count-against-average-resolution-time- 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028590-how-do-i-change-solutions-to-knowledge-base-on-the-customer-portal- 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028591-phone-best-practices 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028592-every-ticket-for-a-particular-user-goes-to-spam-is-there-a-place-where-we-can-clear-the-user-s-ema 2024-06-18T16:36:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028593-how-can-we-make-sure-that-only-logged-in-users-can-submit-a-ticket- 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028594-tls-1-0-support-deprecation 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028595-is-it-possible-to-restrict-an-agent-s-access-to-tickets-from-one-portal-only- 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028596-how-do-i-restrict-outbound-calls-from-a-number-to-a-specific-agent- 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028597-how-are-the-callers-charged-when-they-call-a-freshdesk-number- 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028598-can-i-download-attachments-using-a-public-ticket-url-without-being-logged-in- 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028599-what-are-the-call-charges-applied-to-customers-when-they-call-a-toll-free-number-or-local-number- 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028600-firewall-and-port-settings 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028601-why-can-t-i-see-all-my-fields-in-the-filters-on-the-reports-tab- 2024-06-18T16:36:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028602-is-there-any-documentation-for-the-apis-on-freshdesk- 2024-06-18T16:36:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028603-how-does-a-ticket-get-marked-as-spam- 2024-06-18T16:36:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028604-what-are-the-browser-requirements-for-the-phone-channel-in-freshdesk- 2024-06-18T16:36:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028605-is-it-possible-to-make-a-field-visible-in-one-portal-and-hide-it-on-another-portal- 2024-06-18T16:36:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028606-how-can-customers-view-their-previous-conversations-after-a-ticket-is-closed- 2024-06-18T16:36:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028607-is-it-possible-to-update-the-ticket-fields-for-multiple-tickets-all-at-once- 2024-06-18T16:37:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028608-how-to-handle-and-prevent-webhook-drops- 2024-06-18T16:37:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028609-how-can-the-customer-change-the-priority-and-type-of-a-ticket- 2024-06-18T16:37:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028610-why-are-replies-sent-via-an-agent-s-mailbox-not-being-added-in-facebook- 2024-06-18T16:37:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028611-can-i-make-the-ticket-url-sent-out-with-every-reply-portal-specific- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028612-while-merging-tickets-is-it-possible-to-change-the-content-of-the-auto-response- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028613-what-is-the-difference-between-the-new-ticket-and-the-new-email-option- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028614-why-am-i-getting-the-currently-one-import-is-in-progress-please-try-again-error-while-importing- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028615-reopened-tickets-helpdesk-in-depth- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028616-is-it-possible-to-forward-the-ticket-to-an-email-address-whenever-a-new-ticket-is-created- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028617-how-do-i-edit-an-agent-s-role- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028618-how-can-i-reset-the-gamification-points- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028619-how-do-i-send-an-activation-email-to-the-customers-to-start-using-their-portal- 2024-06-18T16:37:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028620-as-an-admin-why-can-t-i-see-the-admin-settings-on-the-mobile-app- 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028621-how-to-communicate-with-a-third-party-from-a-freshdesk-ticket-without-involving-the-customer- 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028622-how-do-i-save-the-filters-i-apply-under-the-tickets-tab- 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028623-is-it-possible-to-restrict-the-visibility-of-solution-articles-with-respect-to-the-product-portals- 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028624-according-to-the-group-selected-by-the-customer-could-we-show-a-specific-set-of-fields-on-the-ticket 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028625-is-there-a-way-to-prevent-automatic-ticket-assignment-when-an-agent-replies-to-an-unassigned-ticket- 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028626-how-to-change-an-agent-s-email-address- 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028627-can-i-restrict-my-agents-from-making-outbound-calls-using-a-specific-number- 2024-06-18T16:37:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028628-i-get-the-unable-to-allocate-day-pass-error-while-logging-in-how-do-i-resolve-this- 2024-06-18T16:37:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028629-why-isn-t-status-mapping-in-jira-working-for-me- 2024-06-18T16:37:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028630-how-do-i-change-my-main-portal-s-language- 2024-06-18T16:37:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028631-can-i-use-the-sso-that-i-ve-set-up-to-log-into-the-freshdesk-mobile-app- 2024-06-18T16:37:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028632-first-contact-resolution-helpdesk-in-depth- 2024-06-18T16:37:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028633-what-happens-when-an-agent-replies-to-an-email-notification-from-their-agent-email-address- 2024-06-18T16:37:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028634-how-to-filter-tickets-by-creation-date- 2024-06-18T16:37:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028635-is-there-a-centralized-location-from-where-i-can-access-the-call-history-and-the-recordings- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028636-is-it-possible-to-automatically-assign-tickets-based-on-agent-workload- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028637-how-to-setup-private-forums- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028638-how-can-i-check-the-number-of-day-passes-consumed-by-an-agent- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028639-can-i-add-tags-automatically- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028640-i-typed-my-auth-token-incorrectly-while-calling-fd-ticket-what-can-i-do- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028641-using-the-search-tab 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028642-how-to-automatically-convert-forum-topics-to-tickets- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028643-how-can-i-remove-forum-posts-and-stop-customers-from-posting-them-again- 2024-06-18T16:37:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028644-how-do-i-change-the-helpdesk-name-in-the-left-corner-on-the-agent-portal- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028645-i-already-have-a-twilio-phone-number-can-i-use-the-same-number-with-freshdesk- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028646-what-happens-to-a-ticket-when-the-caps-for-all-agents-are-met- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028647-how-can-i-make-sure-that-all-replies-go-through-only-one-support-email-address- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028648-how-do-i-have-an-nps-score-using-freshdesk-surveys- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028649-what-happens-to-the-tickets-if-we-delete-a-group-from-the-account- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028650-why-is-a-salesforce-contact-not-displaying-in-freshdesk-apart-from-account-details- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028651-is-there-a-way-to-block-people-from-creating-forum-topics- 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028652-why-are-tickets-not-created-when-emails-are-manually-forwarded-from-support-email-address-to-freshdes 2024-06-18T16:37:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028653-what-does-the-lock-symbol-in-the-tickets-field-page-symbolize- 2024-06-18T16:37:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028654-creating-and-using-ticket-templates 2024-06-18T16:37:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028655-what-happens-to-the-voicemails-that-my-callers-leave- 2024-06-18T16:37:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028656-what-is-the-remote-login-url- 2024-06-18T16:37:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028657-how-are-the-points-calculated-for-the-leaderboard- 2024-06-18T16:38:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028658-can-i-change-the-default-landing-page-on-the-customer-portal- 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028659-the-shopify-app 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028660-adding-account-admin 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028661-is-it-possible-to-allow-my-agents-to-view-opportunities-while-preventing-them-from-creating-linking-u 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028662-what-is-the-e-commerce-channel- 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028663-how-do-i-show-a-ticket-field-to-customers-but-prevent-them-from-editing-it- 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028664-why-am-i-receiving-an-error-message-while-trying-to-edit-the-email-notifications- 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028665-why-is-it-that-a-comment-in-jira-is-added-in-freshdesk-under-a-different-username- 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028666-how-can-i-edit-the-level-of-each-agent-manually- 2024-06-18T16:38:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028667-how-do-i-request-a-new-ssl-certificate- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028668-the-google-hangouts-app-part-2-for-customers 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028669-outgoing-emails-blocked-in-an-account 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028670-how-do-i-add-a-custom-company-field- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028671-my-customers-are-getting-the-error-you-are-not-authorized-to-access-portal-how-can-i-fix-this- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028672-how-do-i-hide-the-login-button-from-the-customer-portal- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028673-why-am-i-as-an-agent-not-getting-notifications-when-a-new-ticket-is-created- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028674-what-is-the-cost-of-buying-a-number- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028675-how-to-hide-the-portal-and-solution-articles-from-being-crawled-on-a-google-search- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028676-why-aren-t-messages-being-pushed-to-slack- 2024-06-18T16:38:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028677-check-scheduled-data-export-status 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028678-computer-telephony-integration-framework 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028679-how-can-my-agents-answer-the-support-calls-that-come-in- 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028680-setting-up-your-community-forums 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028681-how-do-i-stop-my-users-from-receiving-an-email-to-sign-up-for-the-portal- 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028682-how-long-does-an-incoming-call-ring- 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028683-will-there-be-any-downtime-during-the-porting-process- 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028684-why-is-the-agent-name-not-coming-up-while-assigning-the-ticket- 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028685-which-agent-is-attributed-under-the-tickets-resolved-resolution-metric-when-there-are-multiple-agents 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028686-why-am-i-unable-to-see-salesforce-data-in-freshdesk-when-the-reverse-is-possible- 2024-06-18T16:38:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028687-what-s-changed-in-freshdesk-mint 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028688-how-to-remove-ticket-number-that-appears-in-the-subject- 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028689-how-can-i-enable-a-phone-channel-for-just-my-support-group- 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028690-how-do-i-delete-or-cancel-my-account- 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028691-how-to-auto-suggest-solution-articles-when-a-customer-creates-a-ticket-on-our-portal- 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028692-can-we-change-the-ringtone-of-incoming-calls- 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028693-why-is-please-reauthorize-your-email-settings-banner-displayed-even-after-authorization- 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028694-what-are-the-best-practices-to-delete-agent-without-losing-ticket-details- 2024-06-18T16:38:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028695-can-i-configure-the-phone-channel-to-receive-calls-only-during-business-hours- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028696-can-individual-sla-policies-be-set-up-for-different-companies- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028697-is-it-possible-to-convert-only-those-posts-from-facebook-which-have-certain-hashtags- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028698-content-management-receiving-feedback-on-an-article 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028699-can-i-download-the-recorded-calls- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028700-how-can-we-allow-only-logged-in-users-to-create-tickets-on-the-portal- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028701-is-it-possible-to-add-another-agent-to-a-ticket- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028702-are-facebook-posts-real-time- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028703-how-do-i-set-a-password-for-an-agent- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028704-how-do-i-split-a-customer-response-into-a-new-ticket- 2024-06-18T16:38:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028705-are-there-any-limitations-in-the-drill-down-option-for-the-reports- 2024-06-18T16:38:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028706-when-a-call-is-left-unanswered-is-it-possible-to-route-the-customer-directly-to-voicemail-without-pl 2024-06-18T16:38:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028707-how-long-would-it-take-to-port-a-number-to-freshdesk- 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028708-why-am-i-not-able-to-see-the-admin-tab- 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028709-can-i-change-the-properties-of-a-ticket-while-replying-as-an-agent-from-my-mailbox- 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028710-why-are-deleted-agents-not-appearing-under-the-deleted-agents-tab- 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028711-how-to-setup-a-multilingual-portal- 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028712-is-it-possible-to-send-customers-directly-to-voicemail-instead-of-playing-a-non-availability-message- 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028713-understanding-why-certain-placeholders-are-unavailable-in-the-insert-placeholders-popup 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028714-when-i-have-an-agent-with-group-access-added-to-multiple-groups-which-group-s-tickets-will-they-be-a 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028715-assuming-identities 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028716-unable-to-login-using-freshdesk-login-screen 2024-06-18T16:39:33+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028717-how-does-the-top-customer-analysis-report-work- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028718-is-there-a-report-on-the-total-time-that-an-agent-has-been-available-for-ticket-assignment- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028719-how-can-i-track-an-article-which-is-not-useful-for-a-customer- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028720-why-is-only-part-of-the-conversation-in-slack-being-converted-into-a-ticket-in-freshdesk- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028721-is-it-possible-to-edit-the-priority-field- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028722-my-users-are-logged-into-the-support-portal-however-they-are-not-able-to-view-few-of-the-folders- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028723-how-to-disable-forums- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028724-how-does-automatic-ticket-assignment-work-after-an-agent-logs-out 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028725-how-can-i-manage-notifications-through-mobile-apps- 2024-06-18T16:39:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028726-setting-sla-targets-for-every-response 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028727-how-to-export-tickets-to-a-particular-email-address- 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028728-do-we-have-any-limit-to-the-number-of-public-and-private-channels- 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028729-how-to-track-time-on-a-ticket 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028730-how-do-i-make-a-particular-ticket-field-mandatory- 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028731-assigning-variables 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028732-can-i-add-a-display-picture-for-my-contacts- 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028733-how-can-i-save-my-filters-on-the-reports-so-that-i-don-t-have-to-repeat-them-each-time- 2024-06-18T16:39:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028734-does-the-round-robin-functionality-work-only-during-business-hours- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028735-setting-up-parent-child-ticketing 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028736-how-do-i-view-the-archived-tickets-on-my-account- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028737-i-changed-one-of-my-ticket-properties-but-it-isn-t-syncing-to-salesforce-why- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028738-how-can-i-create-edit-a-custom-ticket-status-in-freshdesk- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028739-would-an-agent-with-group-access-be-able-to-view-shared-ownership-tickets- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028740-ticket-scope-vs-agent-role-what-s-the-difference- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028741-how-do-i-customise-my-profile-page- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028742-how-can-i-change-the-email-address-of-an-existing-contact-in-freshdesk- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028743-i-have-configured-the-customer-satisfaction-surveys-right-but-when-i-run-a-quick-test-i-do-not-get- 2024-06-18T16:39:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028744-how-do-i-activate-my-freshdesk-account- 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028745-why-am-i-getting-a-login-unsuccessful-error-on-the-ad-sso- 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028746-is-there-any-way-we-can-block-agents-from-reassigning-their-tickets-to-others- 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028747-is-it-possible-to-associate-a-single-contact-with-multiple-companies- 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028748-creating-companies-and-contacts 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028749-how-could-i-apply-a-freshtheme-to-my-support-portal- 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028750-why-am-i-not-able-to-view-the-option-for-scheduling-reports- 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028751-how-to-upgrade-my-plan-in-freshdesk- 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028752-automatic-sitemap-generation 2024-06-18T16:39:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028753-how-to-add-agent-licenses-to-freshdesk- 2024-06-18T16:39:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028754-why-are-my-agents-not-able-to-login-through-ad-sso- 2024-06-18T16:39:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028755-is-it-possible-to-know-from-freshdesk-whether-a-ticket-is-attached-to-a-salesforce-contact-or-accou 2024-06-18T16:39:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028756-helpdesk-in-depth-report-overview 2024-06-18T16:39:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028757-how-can-i-prevent-a-webhook-from-being-dropped- 2024-06-18T16:40:34+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028758-why-am-i-getting-a-failure-message-at-the-time-of-ticket-creation-and-being-asked-to-contact-support 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028759-can-i-get-invoices-on-more-than-one-email-address- 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028760-is-it-possible-to-have-product-specific-sla-policies- 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028761-why-isn-t-my-newly-added-custom-field-displayed-on-the-new-ticket-form-on-the-customer-portal- 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028762-analytics-not-working 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028763-is-it-possible-to-export-the-solution-articles- 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028764-when-making-outbound-calls-can-i-change-the-caller-id-number- 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028765-what-webhooks-will-contribute-to-my-rate-limit- 2024-06-18T16:40:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028766-how-do-i-set-up-my-knowledge-base-using-freshdesk- 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028767-access-to-solutions 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028768-is-salesforce-bi-directional- 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028769-can-i-turn-off-the-activation-email-for-agents-and-set-a-static-password- 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028770-why-am-i-unable-to-unzip-or-open-the-xml-file- 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028771-how-do-i-add-a-tag-to-a-ticket- 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028772-collaborate-with-your-team-to-set-up-your-knowledge-base 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028773-how-can-i-delete-a-category-folder-or-articles-that-i-don-t-use- 2024-06-18T16:40:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028774-will-my-existing-data-in-salesforce-be-affected-because-of-the-ticket-sync-app- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028775-why-are-the-points-i-previously-earned-by-completing-a-quest-no-longer-credited-to-me- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028776-can-i-use-a-vanity-url-custom-domain-for-my-customer-portal- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028777-what-is-the-difference-between-a-full-time-agent-and-an-occasional-agent- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028778-why-have-i-received-an-email-saying-please-recheck-the-webhook-settings-in-your-account- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028779-what-is-the-difference-between-customers-and-requesters- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028780-how-do-i-change-the-details-of-the-primary-contact- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028781-dynamic-placeholders 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028782-is-there-any-way-to-pull-a-report-or-find-metrics-on-the-number-of-views-per-solution-article- 2024-06-18T16:40:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028783-how-do-i-get-an-invoice-for-my-account- 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028784-setting-up-your-support-email 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028785-how-will-agents-be-notified-when-they-complete-a-quest- 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028786-how-do-i-associate-an-email-address-with-a-group- 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028787-why-does-freshdesk-ask-for-credit-card-information-when-i-click-on-upgrade- 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028788-how-do-i-permanently-delete-contacts- 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028789-status-codes-and-its-reasons 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028790-if-i-change-a-field-name-would-it-be-updated-on-existing-tickets- 2024-06-18T16:40:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028791-is-it-possible-to-trigger-an-action-using-the-ticket-update-automation-if-the-internal-group-is-chang 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028792-how-do-i-transfer-account-admin-access- 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028793-can-i-have-agents-in-multiple-groups- 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028794-do-all-agents-have-permissions-to-add-edit-solution-articles- 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028795-how-do-day-passes-work-and-how-can-i-add-one-to-my-account- 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028796-can-i-use-a-template-to-create-a-new-ticket- 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028797-how-can-i-avoid-the-entire-html-code-that-comes-out-when-the-comment-section-is-included-in-the-messa 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028798-why-am-i-unable-to-execute-slash-commands- 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028799-why-am-i-receiving-an-email-saying-payment-is-declined- 2024-06-18T16:40:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028800-i-am-not-able-to-login-to-my-account-through-the-mobile-app-why- 2024-06-18T16:40:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028801-what-can-i-do-if-the-file-size-for-the-import-is-more-than-50mb- 2024-06-18T16:40:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028802-can-i-enable-the-phone-channel-only-for-a-specific-group-of-agents- 2024-06-18T16:40:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028803-why-am-i-getting-the-error-portal-is-not-available-at-your-location-while-trying-to-access-a-freshd 2024-06-18T16:40:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028804-how-to-edit-the-agent-profile- 2024-06-18T16:40:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028805-what-is-sugarcrm-how-do-i-integrate-with-my-sugarcrm-account- 2024-06-18T16:40:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028806-is-it-possible-to-keep-different-sets-of-statuses-for-different-groups-in-freshdesk- 2024-06-18T16:40:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028807-how-do-i-integrate-xero-with-freshdesk- 2024-06-18T16:41:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028808-how-do-i-change-the-due-time-of-a-ticket- 2024-06-18T16:41:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028809-how-long-does-a-call-ring-for-the-agents- 2024-06-18T16:41:35+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028810-how-do-i-apply-filters-and-view-a-list-of-tickets-using-api- 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028811-how-to-setup-automatic-email-response-to-customers-for-new-tickets- 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028812-the-harvest-app 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028813-is-it-possible-to-change-the-invoice-address- 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028814-account-deletion 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028815-understand-ticket-views 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028816-can-i-change-the-ring-time- 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028817-can-i-change-the-ringtone-for-the-incoming-calls- 2024-06-18T16:41:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028818-liquid-markups 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028819-what-is-a-freshtheme- 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028820-the-dropbox-app 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028821-whatsapp-for-business-integration 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028822-can-i-schedule-multiple-exports-of-the-same-report- 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028823-getting-feedback-from-your-website-with-the-feedback-widget- 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028824-how-will-multiple-portals-look-on-the-end-user-side-will-they-have-to-login-with-different-credentia 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028825-how-to-attach-files-which-are-larger-than-20-mb- 2024-06-18T16:41:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028826-would-there-be-any-downtime-during-the-porting-process- 2024-06-18T16:41:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028827-how-do-i-delete-my-freshdesk-account- 2024-06-18T16:41:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028828-what-is-the-time-period-taken-to-update-the-sections-on-admin-dashboard- 2024-06-18T16:41:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028829-when-i-call-a-customer-can-i-hide-the-phone-number-from-which-i-am-making-the-call- 2024-06-18T16:41:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028830-what-are-the-different-channels-of-communication-in-freshdesk- 2024-06-18T16:41:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028831-multilingual-knowledge-base 2024-06-18T16:41:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028832-how-to-publish-your-freshtheme-to-the-themes-gallery- 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028833-can-i-record-the-calls-that-made-and-received-using-the-phone-channel- 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028834-how-do-i-add-phone-credits-to-my-account- 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028835-introduction-to-analytics 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028836-deleting-an-article-folder-or-category 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028837-dynamic-365-crm 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028838-how-do-multiple-brand-names-work-under-the-same-account- 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028839-how-can-i-route-calls-according-to-the-agents-availability- 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028840-can-i-schedule-reports-for-other-agents-or-customers- 2024-06-18T16:41:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028841-why-is-it-best-to-not-overwrite-the-default-style-in-freshdesk- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028842-how-can-i-buy-a-phone-number- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028843-how-to-edit-automatic-email-notifications- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028844-how-do-i-create-a-new-freshdesk-account- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028845-working-with-time-sheet-summary-report 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028846-when-does-a-tickets-tab-auto-refresh- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028847-how-can-i-add-a-new-company-in-freshdesk- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028848-what-tickets-are-taken-into-account-for-the-count-of-resolved-tickets-in-reports- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028849-how-do-i-view-the-tickets-pertaining-only-to-a-particular-product- 2024-06-18T16:41:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028850-can-i-setup-an-ivr-to-route-calls-in-freshdesk- 2024-06-18T16:41:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028851-hiding-a-tab-from-the-navigation-bar 2024-06-18T16:41:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028852-how-to-create-a-new-support-ticket-to-freshdesk-support- 2024-06-18T16:41:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028853-understanding-sla-policies 2024-06-18T16:41:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028854-how-am-i-being-billed-for-my-current-plan-with-freshdesk- 2024-06-18T16:41:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028855-where-do-i-configure-single-sign-on-within-freshdesk- 2024-06-18T16:41:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028856-reporting-features-for-each-plan 2024-06-18T16:42:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028857-can-i-do-a-bulk-import-of-tickets-from-another-ticketing-system- 2024-06-18T16:42:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028858-can-i-configure-a-hold-music-to-be-played-for-the-callers-in-queue- 2024-06-18T16:42:36+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028859-creating-a-custom-role 2024-06-18T16:42:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028860-can-i-use-my-vanity-url-or-cname-to-make-an-api-call- 2024-06-18T16:42:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028861-how-many-customers-can-i-add-to-my-account- 2024-06-18T16:42:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028862-is-a-merged-ticket-taken-into-consideration-while-generating-reports- 2024-06-18T16:42:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028863-using-smart-notifications 2024-06-18T16:42:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028864-why-aren-t-replies-to-direct-messages-from-facebook-reflected-in-freshdesk- 2024-06-18T16:42:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028865-would-the-response-time-of-a-reply-sent-outside-business-hours-be-taken-into-account-in-agent-perform 2024-06-18T16:42:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028866-setting-up-advanced-ticket-filters-on-your-customer-portal 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028867-how-to-add-a-dropdown-field-in-the-ticket-form-and-make-it-available-for-customer-to-edit- 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028868-how-does-a-call-queue-work- 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028869-can-i-resend-an-activation-link-to-a-customer- 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028870-how-can-my-agents-answer-the-incoming-calls- 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028871-what-are-the-rate-limits-for-the-api-calls-to-freshdesk- 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028872-accessing-attachments 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028873-how-can-i-disable-multilingual-portal- 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028874-how-can-i-apply-ticket-filters-on-the-mobile-app- 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028875-freshdesk-domains-to-whitelist-in-your-firewall 2024-06-18T16:42:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028876-getting-started-with-freshchat 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028877-how-to-get-more-out-of-the-knowledge-base-editor 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028878-how-can-i-onboard-my-customers-into-freshdesk- 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028879-what-are-the-minimum-system-requirements-to-make-use-of-the-phone-channel- 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028880-why-do-i-get-message-not-delivered-error- 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028881-how-do-i-find-the-number-of-replies-sent-by-my-agents- 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028882-organizing-agents-into-groups 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028883-why-aren-t-my-points-updated-on-the-leaderboard-yet-even-though-i-ve-completed-a-quest- 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028884-can-i-use-my-custom-vanity-url-to-login-to-the-freshdesk-mobile-app- 2024-06-18T16:42:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028885-optimizing-your-solution-articles-for-search-engines 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028886-providing-public-ticket-links-for-easy-access 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028887-can-i-restrict-non-logged-in-users-from-creating-tickets- 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028888-the-google-contacts-app 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028889-how-can-i-create-a-view-to-see-only-the-tickets-i-am-working-on- 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028890-can-i-use-freshdesk-mobile-app-to-receive-and-make-calls- 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028891-how-do-i-create-custom-quests- 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028892-improving-agent-productivity-using-freshdesk-arcade 2024-06-18T16:42:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028893-how-is-a-contact-created-in-freshdesk- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028894-how-can-i-disable-the-option-for-requesters-to-sign-up-to-our-helpdesk- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028895-how-can-i-login-to-my-account- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028896-what-are-deleted-contacts- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028897-custom-style-magic 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028898-how-do-i-purchase-a-new-local-number- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028899-is-it-possible-for-non-logged-in-users-to-view-tickets-on-portal- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028900-why-is-a-ticket-created-in-freshdesk-whenever-a-comment-is-added-in-jira- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028901-what-is-an-sla-and-how-do-i-create-a-new-sla-policy- 2024-06-18T16:42:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028902-how-to-fix-incorrect-agent-reply-address- 2024-06-18T16:42:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028903-how-do-i-ensure-that-the-sla-timer-does-not-run-for-a-particular-status- 2024-06-18T16:42:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028904-can-internal-group-or-agents-be-included-in-automation-rules- 2024-06-18T16:42:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028905-the-seoshop-app 2024-06-18T16:42:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028906-can-we-access-ticket-properties-from-freshdesk-in-salesforce- 2024-06-18T16:43:37+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028907-how-can-i-view-the-ticket-properties-of-a-ticket-using-api- 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028908-adding-a-phone-channel-to-your-freshdesk 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028909-new-ways-in-which-freshdesk-mint-can-transform-your-helpdesk 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028910-how-to-test-the-bot-before-enabling-it-on-support-portal- 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028911-i-have-a-question-about-to-do-lists-will-the-to-do-list-i-created-on-a-ticket-be-available-on-the-o 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028912-i-am-not-able-to-add-more-custom-fields-to-the-requester-widget- 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028913-enabling-multiselect-in-an-assist-bot-conversation 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028914-how-do-i-enable-round-robin-ticket-assignment-in-my-account- 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028915-can-i-link-unlink-create-opportunities-from-the-contacts-page-for-salesforce- 2024-06-18T16:43:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028916-portal-layout-basics 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028917-what-can-you-do-with-reporting- 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028918-managing-ticket-properties 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028919-how-to-restore-deleted-contacts- 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028920-i-am-trying-to-add-an-email-address-to-receive-a-weekly-indepth-report-but-it-keeps-saying-no-email-f 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028921-i-am-trying-to-setup-the-helpdesk-on-my-iphone-and-it-s-prompts-me-for-my-company-url-please-help-me 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028922-setting-up-linked-tickets 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028923-i-need-to-know-the-error-codes-in-api-response 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028924-what-is-a-ticket- 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028925-what-would-be-the-best-way-to-have-our-customers-view-reports-based-on-response-and-resolution-slas-f 2024-06-18T16:43:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028926-exclusive-features-on-freshdesk-mint 2024-06-18T16:43:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028927-how-can-i-edit-a-ticket- 2024-06-18T16:43:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028928-working-with-the-ticket-details-page 2024-06-18T16:43:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028929-can-the-admin-and-agents-view-the-same-system-activities-in-automations- 2024-06-18T16:43:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028930-what-are-portal-categories-in-portal-customisation- 2024-06-18T16:43:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028931-looping-and-iteration 2024-06-18T16:43:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028932-monitoring-important-tickets-by-becoming-a-watcher 2024-06-18T16:43:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028933-what-are-the-best-practices-to-delete-an-agent-without-losing-their-ticket-details- 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028934-advanced-ticket-scope 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028935-rebranding-your-support-portal-to-reflect-your-brand-guidelines 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028936-navigation-and-dashboard 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028937-where-can-i-download-the-data-processing-addendum-for-freshsales- 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028938-viewing-ticket-activity-history 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028939-cycles 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028940-how-can-i-link-an-article-to-the-reply-of-a-ticket- 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028941-ticket-field-that-i-created-is-not-present-in-the-filters 2024-06-18T16:43:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028942-what-type-of-file-i-should-use-for-zendesk-import- 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028943-attachment-security 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028944-how-can-i-get-a-reports-with-customised-metrics-to-suit-my-business-requirements- 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028945-how-to-add-apps-to-my-freshdesk-account- 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028946-how-can-i-include-survey-on-an-email- 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028947-how-to-escalate-sla-violation-to-another-group-or-third-party-who-is-not-an-agent- 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028948-why-is-my-phone-channel-not-working-please-help-me-find-out- 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028949-the-microsoft-teams-app 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028950-who-would-have-access-to-reports-in-freshdesk- 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028951-i-was-wondering-if-it-is-possible-to-define-email-templates-in-freshdesk 2024-06-18T16:43:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028952-restructuring-your-knowledge-base 2024-06-18T16:43:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028953-would-an-agent-with-restricted-access-be-able-to-view-shared-ownership-tickets- 2024-06-18T16:43:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028954-is-there-a-liquid-object-available-that-would-tell-the-url-of-any-of-the-pages-at-the-customer-portal 2024-06-18T16:43:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028955-how-do-i-set-this-up-on-our-company-website 2024-06-18T16:43:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028956-adding-a-new-tab-to-the-navigation-bar 2024-06-18T16:44:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028957-how-can-i-set-the-feedback-form-to-be-for-a-specific-product- 2024-06-18T16:44:38+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028958-do-you-have-instagram-as-a-support-channel- 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028959-automate-linked-ticketing-workflows 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028960-setting-up-the-help-widget 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028961-can-i-have-colour-coding-in-tickets-view-based-on-the-priority-of-the-ticket- 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028962-why-can-t-i-see-tickets-in-salesforce-when-others-can- 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028963-why-is-an-outbound-email-set-to-close-status-automatically- 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028964-the-google-drive-app 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028965-how-can-i-import-my-existing-knowledge-base-into-freshdesk- 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028966-ticket-archiving 2024-06-18T16:44:39+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028967-editing-an-end-user-profile 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028968-how-to-add-bcc-while-sending-a-new-outbound-email- 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028969-deeper-insights-into-canned-responses-usage 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028970-track-changes-using-audit-log 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028971-can-i-see-ticket-conversations-in-salesforce- 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028972-using-a-custom-support-url-and-pointing-the-cname 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028973-how-do-i-view-the-updates-made-to-a-ticket- 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028974-creating-common-reply-templates-with-canned-responses 2024-06-18T16:44:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028975-custom-sso-policy 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028976-customising-ticket-forms 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028977-a-ticket-is-linked-to-the-wrong-company 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028978-using-the-customer-support-portal 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028979-proactive-support-email-outreach 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028980-how-do-i-export-my-helpdesk-data- 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028981-group-performance-report-in-analytics 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028982-is-there-an-api-to-list-all-the-tickets-and-schedule-it-for-a-particular-time- 2024-06-18T16:44:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028983-how-to-setup-portal-in-multiple-languages- 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028984-using-canned-forms-to-increase-agent-productivity 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028985-is-there-a-way-to-see-someone-working-on-an-email-from-the-table-view- 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028986-creating-an-spf-record-to-ensure-proper-email-delivery 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028987-how-can-i-display-the-first-name-of-the-customer-in-the-forum-details-page- 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028988-where-do-i-update-my-credit-card-information-within-freshdesk- 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028989-how-can-i-change-the-company-name-in-my-freshdesk-account- 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028990-automate-parent-child-ticketing-workflows 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028991-setting-up-the-feedback-widget 2024-06-18T16:44:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028992-number-porting-process 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028993-i-don-t-want-every-ticket-created-in-freshdesk-to-sync-to-jira- 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028994-how-do-i-specify-time-range-for-export- 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028995-checking-recent-helpdesk-activity 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028996-what-do-the-green-and-red-arrow-marks-in-the-helpdesk-in-depth-report-denote- 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028997-how-do-i-create-a-ticket-on-behalf-of-a-customer- 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028998-the-google-analytics-app 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000028999-why-am-i-not-able-to-view-the-account-settings- 2024-06-18T16:44:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029000-does-the-round-robin-assign-tickets-in-alphabetical-order- 2024-06-18T16:44:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029001-when-does-shared-ownership-come-into-play- 2024-06-18T16:44:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029002-how-to-sort-my-tickets-such-that-the-oldest-tickets-are-on-the-top-of-the-tickets-queue- 2024-06-18T16:44:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029003-how-to-use-the-omnichannel-dashboard 2024-06-18T16:44:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029004-working-with-contacts-companies 2024-06-18T16:44:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029005-supporting-multiple-products-with-freshdesk 2024-06-18T16:45:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029006-deactivating-agents 2024-06-18T16:45:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029007-how-do-i-create-an-app- 2024-06-18T16:45:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029008-providing-public-ticket-links-for-easy-access 2024-06-18T16:45:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029009-how-to-set-up-shared-ownership- 2024-06-18T16:45:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029010-setting-up-automation-rules-to-run-on-time-triggers 2024-06-18T16:45:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029011-setting-up-your-support-email-in-gmail-video-guide 2024-06-18T16:45:40+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029012-how-does-the-spam-watcher-in-freshdesk-work- 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029013-creating-a-support-account 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029014-configuring-multilingual-support-in-freddy-self-service 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029015-configuring-multiple-sla-policies 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029016-what-are-the-metrics-displayed-in-helpdesk-in-depth-report- 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029017-i-see-that-there-is-a-new-reporting-feature-called-ticket-lifecycle-added-to-my-panel-please-brief 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029018-filtered-search-for-tickets 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029019-can-details-apart-from-the-contact-details-in-freshdesk-be-retrieved-for-a-particular-requester- 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029020-how-to-create-an-article-that-tells-customers-about-login-details-and-password-reset- 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029021-filtering-reports 2024-06-18T16:45:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029022-where-can-i-see-my-current-plan- 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029023-why-does-the-phone-availability-option-stay-in-orange-and-busy-even-after-i-disconnect-a-call- 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029024-modifying-and-deleting-agent-profiles 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029025-integration-with-injixo 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029026-types-of-community-forums 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029027-setting-up-load-balanced-ticket-assignment 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029028-personalize-your-support-using-customer-segments 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029029-smart-date-and-time-detection-google-calendar- 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029030-freddy-auto-recharge-in-freshdesk 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029031-how-do-i-import-contacts-to-my-account- 2024-06-18T16:45:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029032-how-can-i-find-out-the-number-of-day-passes-used-by-an-occasional-agent- 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029033-agent-availability-dashboard 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029034-phone-channel-advance-feature-sets 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029035-can-i-change-the-default-values-while-running-a-report- 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029036-an-overview-of-omnichannel-curated-reports 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029037-configuring-multiple-business-hours-in-freshdesk 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029038-performance-distribution-report-in-analytics 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029039-the-freshdesk-app-for-sugarcrm 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029040-how-many-support-articles-can-i-have- 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029041-create-a-new-child-ticket-automatically-using-a-webhook 2024-06-18T16:45:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029042-how-to-create-articles-in-multiple-languages- 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029043-understanding-ticket-statuses 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029044-how-can-i-set-up-the-freshchat-integration- 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029045-using-snippets-for-critical-behavior 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029046-why-do-you-need-the-credentials-for-zendesk-import- 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029047-configured-the-survey-to-be-sent-when-we-mark-the-ticket-as-closed-but-it-didn-t-work- 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029048-push-to-slack-with-supervisor 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029049-freddy-self-service-billing-faqs 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029050-how-to-make-a-full-time-agent-into-an-occasional-agent- 2024-06-18T16:45:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029051-sandbox-vs-production 2024-06-18T16:45:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029052-setting-up-forwarding-rules-in-microsoft-office-365 2024-06-18T16:45:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029053-is-it-possible-to-check-the-ticket-history-of-a-particular-customer- 2024-06-18T16:45:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029054-how-do-i-set-a-password-for-my-customers- 2024-06-18T16:45:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029055-i-am-not-able-to-change-an-agent-s-name 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029056-how-to-enable-google-apps-sso-for-your-freshdesk-account 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029057-why-aren-t-solutions-and-forums-imported-when-i-do-an-account-import-using-the-zendesk-migration-app- 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029058-how-to-train-the-bot- 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029059-can-i-set-up-multiple-email-domains-in-freshdesk- 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029060-how-do-i-enable-the-linked-ticket-feature-on-my-account- 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029061-how-many-users-does-the-free-plan-allow- 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029062-getting-started-with-freshthemes 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029063-how-do-i-change-the-survey-pitch- 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029064-i-m-looking-for-the-reseller-of-your-product 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029065-ticket-lifecycle-report-in-analytics 2024-06-18T16:46:41+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029066-what-are-business-hours-and-calendar-hours- 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029067-which-ticket-statuses-are-considered-in-the-on-hold-count- 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029068-what-to-do-if-agents-are-not-receiving-activation-emails- 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029069-how-much-would-it-cost-to-buy-a-phone-number-in-freshdesk- 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029070-can-i-get-all-ticket-data-including-all-the-activity-status-time-etc- 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029071-i-would-like-to-know-how-to-enable-traffic-cop 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029072-why-do-i-get-an-error-while-closing-tickets-using-bulk-actions- 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029073-existing-freshworks-user-admins-cannot-edit-agent-profile-information-agents-can-edit-their-profil 2024-06-18T16:46:42+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029074-unresolved-tickets-in-analytics-helpdesk-ticket-volume- 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029075-how-does-sso-in-freshdesk-work- 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029076-using-suggested-solutions 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029077-multilingual-portal 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029078-overview-of-omnichannel-availability-dashboard 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029079-is-there-an-option-to-configure-a-call-queue-with-a-specified-wait-time- 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029080-i-want-to-get-some-details-regarding-how-to-control-knowledge-base-access- 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029081-how-to-automatically-stop-the-time-tracker- 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029082-is-there-a-way-to-select-multiple-items-on-the-drop-down- 2024-06-18T16:46:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029083-how-do-we-ensure-that-all-solutions-and-tickets-remain-private-and-is-never-available-within-the-publ 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029084-can-an-agent-be-automatically-assigned-to-tickets-from-one-group- 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029085-forwarding-tickets-to-a-third-party 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029086-private-notes-for-internal-sharing 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029087-content-management-article-analytics 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029088-does-it-cost-more-to-set-up-another-product-portal- 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029089-why-is-the-feedback-form-not-loading-on-my-website-after-i-added-an-ssl-certificate- 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029090-which-country-numbers-can-i-buy- 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029091-using-auto-triage-suggestions 2024-06-18T16:46:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029092-in-the-phone-summary-report-what-does-unanswered-call-mean- 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029093-can-freshdesk-have-separate-ticket-lists-for-different-departments- 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029094-shift-close-without-sending-email-notification-to-the-ticket-creator-this-functionality-does-not-wor 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029095-we-use-multiple-product-portals-and-want-to-start-using-solutions-but-we-cannot-restrict-view-access- 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029096-how-to-change-the-agent-primary-language- 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029097-supervisor-rule-custom-date 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029098-building-your-community-with-forums-in-freshdesk 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029099-can-i-barge-the-live-calls- 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029100-i-need-help-to-export-email-tickets-which-share-nothing-but-the-same-subjects 2024-06-18T16:46:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029101-what-do-i-need-to-do-to-have-different-side-bars-in-my-support-portal- 2024-06-18T16:46:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029102-how-can-i-change-the-logo-of-my-freshdesk-account- 2024-06-18T16:46:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029103-non-business-hours-email- 2024-06-18T16:46:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029104-how-to-create-a-new-portal- 2024-06-18T16:46:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029105-page-level-customizations 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029106-how-can-i-eliminate-spam-tickets-from-being-created-through-my-support-portal- 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029107-the-nimble-crm-app 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029108-why-am-i-getting-the-error-err-insecure-response-when-i-m-trying-to-embed-a-contact-form-on-our-websi 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029109-i-don-t-see-the-tickets-of-a-contact-when-i-search-using-the-email-address 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029110-understanding-dynamic-content-and-placeholders 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029111-how-do-i-add-remove-the-fields-to-be-displayed-on-the-requester-widget- 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029112-setting-up-sla-reminders-and-escalations 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029113-automation-to-create-child-tickets 2024-06-18T16:47:43+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029114-how-to-disable-gmail-gadget-for-all-users- 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029115-anatomy-of-a-ticket 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029116-can-i-associate-a-contact-with-multiple-companies- 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029117-customer-360-get-complete-context-on-your-customer-for-omnichannel-subscriptions 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029118-are-occasional-agents-charged-if-they-are-not-logged-into-the-support-portal- 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029119-using-canned-responses-in-ticket-replies 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029120-the-logmein-rescue-app 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029121-view-ticket-information- 2024-06-18T16:47:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029122-conditional-statements 2024-06-18T16:47:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029123-survey-response-email 2024-06-18T16:47:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029124-palettes-and-hex-codes 2024-06-18T16:47:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029125-account-blocked 2024-06-18T16:47:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029126-resetting-the-points-in-the-arcade 2024-06-18T16:47:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029127-customizing-customer-fields 2024-06-18T16:47:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029128-how-do-i-extend-my-trial-with-freshdesk- 2024-06-18T16:47:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029129-replying-to-facebook-posts-from-freshdesk 2024-06-18T16:47:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029130-why-do-you-have-to-reauthorize-your-facebook-page-often- 2024-06-18T16:47:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029131-conversations-in-the-chatbot-builder 2024-06-18T16:47:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029132-how-do-i-get-product-details-if-i-have-a-product-id- 2024-06-18T16:47:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029133-a-point-of-contact-from-a-company-is-being-replaced-by-a-new-person-how-can-the-new-person-take-care 2024-06-18T16:47:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029134-is-there-a-way-to-see-who-is-assigning-the-tickets-and-who-they-are-assigning-them-too- 2024-06-18T16:47:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029135-the-jira-app-creating-a-custom-field 2024-06-18T16:47:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029136-submitting-a-ticket-via-email 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029137-the-zoho-crm-app 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029138-how-to-set-holidays-and-change-calendar-holidays-to-working-day- 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029139-setting-up-round-robin-ticket-assignment 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029140-using-canned-forms 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029141-can-i-create-ticket-templates-that-my-customer-can-choose- 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029142-can-i-edit-an-announcement-in-team-dashboards- 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029143-how-to-create-a-new-customer-satisfaction-survey- 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029144-where-is-the-mailchimp-widget-located-please- 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029145-account-login-failed 2024-06-18T16:47:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029146-generic-portal-information 2024-06-18T16:47:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029147-how-are-the-resolution-sla-and-first-response-sla-percentage-metrics-calculated- 2024-06-18T16:47:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029148-what-is-a-requester-widget- 2024-06-18T16:47:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029149-creating-child-tickets-on-the-go 2024-06-18T16:47:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029150-can-i-delete-all-tickets-older-than-x-days- 2024-06-18T16:47:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029151-sorting-ticket-conversations 2024-06-18T16:47:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029152-what-is-non-billable-time- 2024-06-18T16:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029153-integrating-a-facebook-page-with-your-helpdesk 2024-06-18T16:47:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029154-driving-additional-context-with-requester-info 2024-06-18T16:48:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029155-identifying-contacts-with-an-external-id 2024-06-18T16:48:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029156-previewing-your-theme-without-publishing 2024-06-18T16:48:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029157-forum-moderation-and-advanced-spam-protection 2024-06-18T16:48:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029158-how-to-send-escalation-emails-to-unresponsive-agents- 2024-06-18T16:48:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029159-can-you-create-a-view-only-role-for-agents- 2024-06-18T16:48:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029160-how-to-setup-shared-ownership-for-existing-tickets- 2024-06-18T16:48:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029161-merge-forum-topics 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029162-can-an-agent-link-a-ticket-to-any-tracker- 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029163-new-marketplace-apps-you-can-now-integrate-with-on-freshdesk-mint 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029164-setting-up-a-multilingual-knowledge-base-with-freshdesk 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029165-configuring-a-custom-ssl-certificate-for-your-support-portal 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029166-how-do-i-control-the-user-permissions-for-tickets-solutions-and-forums- 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029167-content-management-changing-the-author-of-an-article 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029168-system-and-browser-requirements-for-freshdesk 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029169-i-want-to-be-able-to-compare-the-average-resolution-time-that-a-group-has-on-a-daily-basis- 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029170-difference-between-phone-trial-and-full-version 2024-06-18T16:48:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029171-how-to-change-the-ticket-subject-when-forwarding-to-an-outside-emial-address 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029172-how-to-link-specific-sections-in-your-article-body-using-anchor-tags- 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029173-what-is-freshdesk- 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029174-how-to-migrate-helpdesk-data-from-zendesk-to-freshdesk- 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029175-how-to-undo-ticket-merging- 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029176-how-do-we-block-a-client-mail-id-from-creating-tickets- 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029177-setting-up-your-help-widget 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029178-how-to-use-a-ready-made-freshtheme 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029179-why-is-a-customer-s-reply-to-a-ticket-creating-a-new-ticket-email-threading- 2024-06-18T16:48:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029180-non-invasive-updates-with-public-notes 2024-06-18T16:48:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029181-i-need-a-call-answering-system- 2024-06-18T16:48:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029182-how-to-integrate-freshmarketer-s-session-replay-with-freshdesk- 2024-06-18T16:48:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029183-add-edit-or-delete-support-agents 2024-06-18T16:48:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029184-i-want-to-remove-trash-and-spam-emails-from-my-reports 2024-06-18T16:48:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029185-can-you-please-help-me-with-setting-a-status-for-tickets-where-we-are-waiting-for-the-customer-to-res 2024-06-18T16:48:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029186-is-there-an-undo-button-for-assigning-or-closing-tickets- 2024-06-18T16:48:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029187-the-google-calendar-app 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029188-how-to-remove-ticket-link-from-agent-replies- 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029189-today-s-insights-for-your-helpdesk 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029190-can-you-make-an-article-available-to-all-companies-except-one-company- 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029191-how-to-switch-back-to-sprout-2016-plan- 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029192-does-freshdesk-support-live-chat-as-a-channel- 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029193-are-reporting-metrics-calculated-based-on-calendar-hours-or-business-hours- 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029194-customized-table-view 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029195-shared-ownership-and-ticket-views 2024-06-18T16:48:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029196-why-did-my-account-get-suspended- 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029197-how-can-i-assign-large-number-of-groups-and-agents-for-shared-ownership- 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029198-what-is-the-cost-of-a-day-pass-and-how-do-i-buy-it- 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029199-why-am-i-not-able-to-filter-the-helpdesk-in-depth-report-based-on-group-and-agent-name- 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029200-how-do-i-view-deleted-tickets- 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029201-total-time-spent-on-company-tickets 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029202-how-can-i-bypass-sso-login-when-i-have-it-enabled- 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029203-can-i-merge-multiple-groups-into-one-big-entity- 2024-06-18T16:48:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029204-what-is-liquid- 2024-06-18T16:49:45+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029205-unable-to-load-page-we-encountered-an-unexpected-problem-check-your-network-connection- 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029206-supervisor-to-add-a-tag-with-specific-subject 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029207-multilingual-ticket-fields-and-forms 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029208-limit-of-conditions-in-dispatcher-rules 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029209-what-happens-when-i-delete-a-product- 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029210-automation-rules-that-run-on-time-triggers 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029211-setting-up-your-sandbox 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029212-creating-child-tickets-using-templates 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029213-do-you-have-a-crm-on-its-own-not-part-of-freshdesk-helpdesk 2024-06-18T16:49:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029214-where-is-the-spam-folder- 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029215-how-can-i-delete-an-archived-ticket- 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029216-automation-rules-that-run-on-ticket-updates 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029217-i-need-information-on-freshmarketer 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029218-export-ticket-properties-from-your-helpdesk 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029219-proactive-outreach-for-shopify 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029220-circumventing-automations-rules-that-remove-shared-ownership 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029221-why-are-the-changes-made-on-a-ticket-not-reflecting-in-the-reports- 2024-06-18T16:49:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029222-can-i-create-mailing-lists-when-writing-emails- 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029223-how-to-change-forum-name 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029224-customizing-email-subject-in-tickets 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029225-the-a-z-of-the-bot-builder-in-freddy-self-service 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029226-create-and-organize-knowledge-base 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029227-i-need-to-find-how-to-change-a-survey-response 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029228-how-do-i-export-the-data-in-my-account- 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029229-can-i-send-bulk-emails-to-customers-using-freshdesk- 2024-06-18T16:49:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029230-can-i-set-tickets-so-that-you-cannot-change-the-status-of-ticket-without-adding-a-tag- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029231-we-would-like-to-add-freshping-to-our-service- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029232-do-waiting-on-customer-and-waiting-on-third-party-statuses-affect-the-average-response-time- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029233-is-the-team-dashboard-realtime- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029234-how-can-i-integrate-zoho-crm-with-freshdesk- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029235-how-do-i-auto-delete-archived-tickets- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029236-can-a-linked-ticket-also-be-a-child-parent-ticket- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029237-is-it-possible-to-remove-articles-once-published- 2024-06-18T16:49:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029238-prepopulating-hiding-or-disabling-ticket-fields-opening-the-widget-and-other-advanced-functionali 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029239-how-to-reset-the-changes-made-to-the-portal- 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029240-how-to-exclude-the-full-email-thread-in-each-customer-reply-to-a-ticket- 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029241-what-is-the-difference-between-response-due-and-overdue- 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029242-private-comments-from-the-jira-app-are-always-from-one-and-the-same-person-can-we-change-this- 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029243-if-reports-are-generated-in-freshdesk-how-can-i-select-who-can-view-them- 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029244-saving-reports 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029245-how-do-i-restrict-a-group-of-articles-so-that-only-certain-clients-can-see-them- 2024-06-18T16:49:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029246-setting-up-shared-ownership-of-tickets 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029247-managing-your-knowledge-base-for-multiple-products 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029248-how-to-assign-ticket-to-companies- 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029249-top-5-productivity-boosters-of-2018 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029250-how-to-customize-login-form-snippet- 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029251-where-do-i-set-agent-s-ability-to-accept-auto-assignment- 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029252-how-to-build-a-simple-bot-flow-with-freddy-self-service 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029253-how-can-i-see-drafts-by-another-agent- 2024-06-18T16:49:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029254-understanding-article-status 2024-06-18T16:50:46+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029255-can-i-attach-multiple-files-while-replying-to-a-ticket- 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029256-how-to-filter-reports-based-on-the-country-from-which-they-are-raised- 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029257-can-i-unsplit-a-ticket- 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029258-can-i-brand-tickets-separately-for-different-products- 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029259-where-can-i-view-the-tickets-in-my-account-how-can-i-sort-my-queue- 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029260-using-team-huddle 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029261-can-an-occasional-agent-access-the-api-without-logging-in- 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029262-how-do-i-sort-columns- 2024-06-18T16:50:47+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029263-our-customer-login-is-not-working-with-an-iframe-on-our-website 2024-06-18T16:50:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029264-setting-up-scenarios 2024-06-18T16:50:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029265-i-need-help-with-listing-all-tickets-using-the-api 2024-06-18T16:50:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029266-how-to-delete-a-scheduled-report- 2024-06-18T16:50:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029267-what-does-the-freshdesk-freshchat-integration-do- 2024-06-18T16:50:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029268-how-can-a-contact-view-all-tickets-from-the-company- 2024-06-18T16:50:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029269-is-the-linked-tickets-tracker-same-as-that-of-the-time-tracker-are-they-related- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029270-customizing-your-bot-widget 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029271-follow-topics-and-forums-in-the-community 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029272-can-i-customise-my-personal-view-of-fresh-desk-with-a-different-colour 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029273-how-can-we-dissociate-a-company-from-a-contact- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029274-how-can-i-see-the-number-of-tickets-received-on-a-daily-basis- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029275-how-to-add-an-image-to-the-content-of-an-article- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029276-the-website-says-unlimited-agents-on-sprout-but-i-cannot-have-more-than-3-free-users-why- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029277-on-the-embedded-form-how-do-i-change-the-field-name-requester-to-email-address- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029278-can-we-change-the-order-of-the-fields-in-the-feedback-form- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029279-is-it-possible-to-have-agents-with-different-plans- 2024-06-18T16:50:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029280-how-to-set-up-the-answerbot- 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029281-ticket-creation-notification-is-not-translated-in-french 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029282-how-do-we-approve-forums-in-freshdesk-before-they-are-published-on-the-portal- 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029283-when-a-ticket-is-created-does-the-timer-start-right-away-how-can-i-stop-the-timer-when-i-respond-to 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029284-performance-and-ui-updates-to-the-phone-channel 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029285-automation-rules-that-run-on-ticket-creation 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029286-is-there-a-limit-in-the-number-of-tickets-you-can-have- 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029287-how-can-i-receive-a-pdf-format-of-the-report-directly- 2024-06-18T16:50:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029288-i-am-trying-to-set-up-a-new-portal-can-you-confirm-what-the-portal-url-should-be- 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029289-is-there-a-demo-video-of-freshdesk- 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029290-can-i-disable-the-one-contact-multiple-companies-feature-on-my-helpdesk- 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029291-freshworks-terms-of-service-tos-update-march-2019 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029292-creating-a-custom-report-for-your-knowledge-base 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029293-scheduled-exports-of-events-aht 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029294-i-am-not-getting-notified-when-i-am-assigned-on-a-ticket-please-help- 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029295-which-agent-roles-can-delete-tickets 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029296-how-to-add-an-agent-or-user-to-the-helpdesk- 2024-06-18T16:50:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029297-can-customers-export-a-list-of-their-tickets-from-the-portal- 2024-06-18T16:50:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029298-what-happens-when-the-attachment-size-limit-goes-beyond-the-threshold- 2024-06-18T16:50:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029299-what-has-changed-in-freshdesk-automations 2024-06-18T16:50:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029300-understanding-the-flow-of-article-status-during-an-approval-process 2024-06-18T16:50:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029301-understanding-the-curated-knowledge-base-reports 2024-06-18T16:50:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029302-i-am-an-agent-and-i-want-to-delete-another-agent 2024-06-18T16:50:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029303-how-can-i-customise-my-portal-what-can-be-achieved-on-the-estate-plan- 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029304-how-do-i-find-out-what-email-account-is-assigned-as-the-administrator- 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029305-can-we-filter-out-child-tickets-based-on-parent-ticket- 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029306-i-am-wondering-if-you-can-tell-me-what-actions-are-considered-a-response-inside-of-a-ticket-that-wo 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029307-setting-up-your-sandbox 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029308-how-to-configure-business-hours- 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029309-does-the-free-plan-include-facebook-integration- 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029310-configuring-freddy-answers-in-freddy-self-service 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029311-what-happens-to-the-articles-of-an-agent-that-is-deleted- 2024-06-18T16:51:48+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029312-set-priority-automatically-for-email-tickets 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029313-creating-a-knowledge-base-article-with-freshdesk 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029314-i-need-to-recover-a-deleted-company- 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029315-how-to-set-up-email-notifications-and-reminders-for-sla-violation- 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029316-is-it-possible-to-add-additional-fields-in-the-feedback-widget- 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029317-setting-up-agent-shifts-in-freshdesk 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029318-reordering-automation-rules 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029319-ticket-lifecycle-report 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029320-time-sheet-summary-report-in-analytics 2024-06-18T16:51:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029321-what-s-new-with-the-freshdesk-knowledge-base 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029322-how-do-i-execute-a-dispatchr-rule-on-tickets-that-have-already-been-created- 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029323-what-are-the-different-types-of-reports-available-across-various-plans-in-freshdesk- 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029324-there-is-a-not-secure-message-when-accessing-the-system-from-chrome 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029325-ticket-assignments-with-freshdesk-omniroute- 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029326-saving-reports-in-analytics 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029327-i-do-not-have-the-e-commerce-option-even-though-i-am-in-the-estate-plan-please-help-me-with-this- 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029328-all-things-freddy-ai-for-cx 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029329-enabling-multiselect-in-your-freddy-self-service-bot-conversation 2024-06-18T16:51:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029330-some-of-our-existing-agents-can-t-see-newly-created-agents-to-assign-a-ticket-only-for-some-tickets- 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029331-what-is-the-email-address-for-support- 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029332-my-customers-are-unable-to-create-a-new-account-in-the-customer-portal-using-the-same-e-mail-of-the-t 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029333-what-each-default-sla-flag-means-on-the-ticket-page 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029334-sample-scenario-for-shared-ownership- 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029335-enabling-tls-1-2-in-internet-explorer 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029336-how-to-view-all-related-tickets- 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029337-where-is-your-data-servers-located- 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029338-how-to-enable-the-feedback-widget-in-our-website- 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029339-in-the-settings-for-surveys-what-does-it-mean-to-send-all-replies-sent-to-customer- 2024-06-18T16:51:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029340-what-will-happen-to-my-reports-if-i-delete-an-invalid-ticket- 2024-06-18T16:51:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029341-thank-you-detector-powered-by-freddy- 2024-06-18T16:51:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029342-looking-for-documentation-or-manuals-on-setting-up-freshdesk 2024-06-18T16:51:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029343-i-have-a-problem-while-importing-contacts-what-could-the-issue-be- 2024-06-18T16:51:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029344-setting-up-an-email-outreach-proactive-support- 2024-06-18T16:51:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029345-can-i-prevent-the-agents-from-viewing-the-contact-details- 2024-06-18T16:51:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029346-what-are-the-mandatory-fields-while-creating-a-new-tracker- 2024-06-18T16:51:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029347-how-can-i-turn-off-the-sso- 2024-06-18T16:51:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029348-will-agents-be-able-to-respond-to-tickets-on-their-smartphones-using-freshdesk- 2024-06-18T16:51:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029349-i-want-to-know-how-to-disable-having-e-mails-sent-in-response-to-support-requests-to-both-the-sender- 2024-06-18T16:51:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029350-is-there-a-possibility-to-lock-a-ticket-while-one-agent-is-answering-and-working-on-that- 2024-06-18T16:51:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029351-working-with-the-ticket-list-page 2024-06-18T16:51:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029352-export-ticket-activities-from-your-helpdesk 2024-06-18T16:51:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029353-freddy-sessions-billing-faqs 2024-06-18T16:52:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029354-is-freshdesk-able-to-send-encrypted-mails- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029355-how-is-the-tickets-re-opened-metric-calculated-if-a-ticket-is-reopened-multiple-times- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029356-where-how-do-you-link-tickets- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029357-is-it-possible-to-filter-a-report-based-on-a-custom-text-field- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029358-automatically-track-the-time-spent-on-tickets 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029359-how-can-i-change-the-article-visibility-what-are-the-various-options-available- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029360-what-is-an-email-command-can-i-use-it-from-mailbox- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029361-tls-v1-1-support-deprecation 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029362-ability-to-create-subfolders-in-the-solutions-page- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029363-how-to-change-the-bot-s-avatar- 2024-06-18T16:52:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029364-how-can-i-view-the-created-time-of-the-ticket-on-the-list-view-page- 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029365-how-do-i-check-the-number-of-overdue-tickets-for-an-agent- 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029366-can-i-re-open-an-archived-ticket- 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029367-does-updating-the-status-of-parent-ticket-affect-the-child-ticket- 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029368-can-a-supervisor-rule-trigger-an-observer-rule- 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029369-do-dispatch-r-rules-work-on-updates-to-existing-tickets-or-only-to-new-tickets- 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029370-pocket-sized-yet-powerful-enhancements-for-mint 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029371-how-do-you-assign-tickets-to-different-teams-depending-on-the-email- 2024-06-18T16:52:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029372-is-sprout-free-or-is-it-a-14-day-trial- 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029373-is-it-possible-to-have-an-account-with-one-user- 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029374-managing-your-knowledge-base-with-freshdesk 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029375-can-the-attachments-be-exported-from-freshdesk- 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029376-working-with-article-templates 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029377-how-to-set-up-signatures-based-on-groups-in-freshdesk- 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029378-i-would-like-to-change-the-ticket-url-from-https-to-http- 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029379-is-it-possible-to-disable-the-related-articles-suggestions-on-the-support-portal- 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029380-how-do-i-customise-default-messages-displayed-on-bot- 2024-06-18T16:52:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029381-portals-portal-settings 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029382-can-i-download-freshdesk- 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029383-does-the-folder-visibility-in-the-knowledgebase-affect-bot-suggestions- 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029384-where-can-i-change-profile-on-new-version-of-freshdesk- 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029385-articles-in-freshdesk-are-not-displayed-when-a-relevant-question-is-asked-via-bot- 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029386-if-any-changes-are-made-to-the-master-version-does-it-mark-the-other-translations-as-outdated-automa 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029387-how-do-i-find-out-who-has-administrator-rights-to-our-company-portal- 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029388-i-want-to-report-on-how-many-users-are-reading-the-articles-on-the-helpdesk 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029389-accessibility-of-your-knowledge-base-articles 2024-06-18T16:52:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029390-how-to-show-the-author-name-in-an-translated-article- 2024-06-18T16:52:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029391-is-there-an-option-to-add-more-than-one-email-address-in-to-when-replying- 2024-06-18T16:52:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029392-can-a-public-note-be-changed-to-private- 2024-06-18T16:52:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029393-when-opening-ticket-the-page-scrolls-down-to-latest-reply 2024-06-18T16:52:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029394-can-pending-tickets-be-set-to-closed-after-a-certain-period-of-time 2024-06-18T16:52:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029395-how-to-sort-the-search-results-from-newest-to-oldest- 2024-06-18T16:52:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029396-can-i-view-the-analytics-for-each-translation- 2024-06-18T16:52:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029397-is-there-a-way-to-add-a-group-as-member-of-another-group- 2024-06-18T16:52:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029398-how-many-number-of-tickets-can-be-linked-to-a-tracker- 2024-06-18T16:52:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029399-error-loading-widget-error-message-on-team-dashboards 2024-06-18T16:52:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029400-issue-when-adding-a-new-agent-email-address-already-exists-view-user- 2024-06-18T16:52:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029401-why-are-customers-not-receiving-emails-from-freshdesk- 2024-06-18T16:52:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029402-how-can-i-reactivate-a-customer-s-email-address- 2024-06-18T16:52:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029403-an-overview-of-omnichannel-analytics 2024-06-18T16:53:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029404-using-tags-in-freshdesk 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029405-can-i-use-email-commands-when-creating-a-ticket- 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029406-how-can-i-see-the-customer-who-raised-a-ticket- 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029407-how-to-make-myself-an-account-administrator- 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029408-how-do-i-setup-different-kbase-for-different-products- 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029409-using-scenario-to-send-an-email-doesn-t-count-as-an-answer- 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029410-how-do-i-promote-and-sell-freshdesk- 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029411-i-am-looking-to-set-a-default-outbound-email-address-from-within-helpdesk 2024-06-18T16:53:51+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029412-first-contact-resolution-in-analytics-helpdesk-performance- 2024-06-18T16:53:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029413-bot-activities 2024-06-18T16:53:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029414-where-can-i-install-the-bot- 2024-06-18T16:53:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029415-working-with-article-versioning 2024-06-18T16:53:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029416-why-are-the-images-in-my-knowledge-base-broken- 2024-06-18T16:53:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029417-dispatch-r-not-working 2024-06-18T16:53:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029418-can-i-unarchive-a-ticket- 2024-06-18T16:53:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029419-how-can-spell-check-be-activated-in-freshdesk- 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029420-how-to-run-a-report-that-shows-open-tickets-along-with-the-requester-emails- 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029421-customizing-roles-of-agents-using-the-knowledge-base 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029422-after-deleting-a-contact-emails-from-that-email-address-do-not-come-into-the-system-is-there-a-way- 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029423-can-i-remove-the-attach-file-option-in-tickets- 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029424-freshworks-privacy-update 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029425-how-can-i-prevent-agents-from-seeing-all-contacts- 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029426-tickets-first-responded-within-sla-in-analytics-helpdesk-performance- 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029427-reminder-for-the-agents-to-follow-up-after-a-few-days-if-the-customer-does-not-reply- 2024-06-18T16:53:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029428-need-to-blacklist-one-of-the-spam-email-ids 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029429-can-the-editor-window-be-maximised- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029430-can-i-have-editable-address-field-in-the-new-ticket-add-contact- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029431-how-to-integrate-freshsuccess-with-freshdesk- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029432-how-do-we-check-if-an-agent-is-answering-replying-to-your-ticket- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029433-tickets-resolved-within-sla-in-analytics-helpdesk-performance- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029434-how-many-tickets-can-i-link-to-a-tracker- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029435-how-to-identify-merged-tickets- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029436-can-i-filter-tickets-in-the-tickets-i-m-watching-view- 2024-06-18T16:53:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029437-can-i-create-articles-only-for-agents-accessibility- 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029438-why-are-emails-not-converted-as-tickets- 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029439-can-we-export-and-import-canned-responses- 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029440-i-want-to-reduce-the-number-of-agents-from-my-account 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029441-how-to-create-a-parent-ticket- 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029442-setting-up-your-api-library-in-the-bot-builder 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029443-i-am-creating-a-custom-app-for-fresh-desk-i-have-doubt-in-getting-the-api 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029444-i-deleted-an-article-by-mistake-and-want-to-retrieve-it- 2024-06-18T16:53:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029445-i-want-my-agents-to-be-able-to-access-the-help-desk-only-from-work- 2024-06-18T16:53:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029446-are-chinese-characters-allowed- 2024-06-18T16:53:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029447-i-want-to-remove-the-option-to-log-into-freshdesk-for-my-customers 2024-06-18T16:53:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029448-is-there-a-limit-on-the-number-of-dispatch-r-rules- 2024-06-18T16:53:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029449-how-can-i-view-per-agent-performance-graphically- 2024-06-18T16:53:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029450-how-often-does-the-ticket-page-refresh- 2024-06-18T16:53:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029451-what-happens-when-you-delete-a-parent-ticket- 2024-06-18T16:53:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029452-how-do-i-change-the-default-priority-to-medium- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029453-is-there-a-way-to-send-a-notification-to-all-customer-at-once- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029454-not-able-to-update-requester-notifications-and-there-is-an-error-internal-error-has-occurred-please- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029455-how-to-edit-previously-logged-time-entries- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029456-centralized-omnichannel-agent-management 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029457-how-do-i-set-my-tickets-to-not-go-overdue-on-the-weekends- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029458-how-to-check-the-agent-s-availability-for-automatic-ticket-assignment- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029459-not-able-to-add-cc-through-portal- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029460-what-does-it-mean-when-the-ticket-icon-next-to-a-contact-s-company-name-is-highlighted- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029461-how-to-reset-my-password- 2024-06-18T16:54:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029462-connect-your-chat-and-crm-accounts-with-freshdesk-with-just-a-click 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029463-how-do-i-share-my-canned-responses-with-my-co-workers- 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029464-i-do-not-have-observer-and-supervisor-rules- 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029465-how-to-set-up-the-customer-portal- 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029466-when-creating-new-contacts-is-there-a-way-to-know-if-a-contact-for-this-person-has-already-been-made 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029467-how-to-convert-an-occasional-agent-to-a-full-time-agent- 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029468-are-there-different-customer-portals-for-the-same-freshdesk-account- 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029469-how-to-include-ticket-thread-when-forwarding-conversation- 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029470-who-can-view-team-dashboards- 2024-06-18T16:54:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029471-how-do-i-view-all-related-tickets- 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029472-how-to-remove-existing-ticket-fields- 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029473-how-do-i-create-a-custom-ticket-view- 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029474-want-to-be-a-partner-of-freshdesk 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029475-configuring-dkim-records 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029476-i-am-an-admin-on-our-helpdesk-but-keep-getting-a-message-saying-i-dont-have-permission-to-view-the-pa 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029477-how-to-add-a-contact- 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029478-can-you-run-reports-on-sprout- 2024-06-18T16:54:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029479-how-to-add-an-article-in-its-translated-version- 2024-06-18T16:54:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029480-how-do-i-associate-a-contact-with-a-company- 2024-06-18T16:54:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029481-you-cannot-subscribe-to-a-lesser-number-of-agents-please-delete-some-agents-and-try-again- 2024-06-18T16:54:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029482-its-possible-add-tag-to-company- 2024-06-18T16:54:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029483-is-it-possible-to-create-custom-ticket-scopes- 2024-06-18T16:54:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029484-can-i-change-the-primary-language-after-enabling-multilingual-support- 2024-06-18T16:54:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029485-send-email-to-requester-when-ticket-assigned-to-an-agent 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029486-i-can-t-create-dynamic-fields 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029487-how-can-i-allow-customers-to-access-solution-articles-without-signing-in- 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029488-i-m-the-admin-and-now-i-m-leaving-the-company-so-i-need-to-delete-my-account-and-give-admin-rights-t 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029489-working-with-the-all-new-admin-console 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029490-integration-between-freshdesk-and-3cx-phone-system- 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029491-faq-s-phone-support-with-freshdesk 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029492-how-to-create-parent-and-child-tickets- 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029493-how-to-add-tables-in-the-text-editor- 2024-06-18T16:54:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029494-can-i-duplicate-an-article-in-different-folders- 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029495-how-do-i-reset-the-password-for-the-admin-account- 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029496-when-i-setup-email-forwarding-the-automatic-address-that-freshdesk-sets-up-changes- 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029497-how-can-i-analyse-the-bot-s-performance-and-metrics- 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029498-how-do-i-generate-a-list-of-tickets-with-a-particular-search-term-that-i-can-then-export-as-a-csv 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029499-how-many-saved-views-would-an-agent-be-allowed-to-create-in-a-report- 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029500-i-need-to-close-down-some-auto-replies-from-clients 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029501-can-i-change-the-colours-in-my-freshdesk-profile- 2024-06-18T16:54:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029502-how-many-child-tickets-can-i-add-to-a-parent-ticket- 2024-06-18T16:55:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029503-where-is-the-option-to-forward-a-ticket- 2024-06-18T16:55:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029504-i-would-need-to-receive-now-on-freshdesk-an-email-with-a-confirmation-code-but-i-didn-t-get-any-such 2024-06-18T16:55:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029505-how-do-i-get-a-list-of-agent-id-s- 2024-06-18T16:55:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029506-how-to-know-the-number-of-emails-to-a-specific-support-email-address- 2024-06-18T16:55:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029507-how-to-enable-or-disable-email-notifications- 2024-06-18T16:55:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029508-how-can-i-display-solution-articles-only-when-searched-by-the-bot- 2024-06-18T16:55:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029509-scheduling-out-of-office-for-agents 2024-06-18T16:55:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029510-i-am-not-able-to-see-the-edit-button-near-an-article- 2024-06-18T16:55:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029511-using-bulk-actions-and-scenarios 2024-06-18T16:55:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029512-is-there-a-way-to-configure-session-timeouts- 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029513-how-to-change-the-sla-when-we-receive-a-reply- 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029514-how-do-i-find-my-freshdesk-account-url-using-my-email-address- 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029515-how-do-i-reset-the-ticket-numbers-in-my-account- 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029516-how-to-send-an-outbound-email-via-mobile-app- 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029517-why-are-there-two-surveys-being-sent-out-in-the-same-email- 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029518-how-can-i-stop-being-automatically-added-as-a-watcher 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029519-if-i-switch-to-a-free-plan-will-i-lose-my-vanity-domain-url- 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029520-i-don-t-need-customers-replies-reopen-closed-tickets 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029521-automations 2024-06-18T16:55:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029522-is-it-possible-to-add-tags-to-company- 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029523-where-can-i-see-the-total-number-of-tickets-that-were-reassigned-by-one-group-to-another- 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029524-my-ticket-shows-response-due-though-it-has-a-response-already 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029525-how-to-customise-the-bot- 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029526-i-do-not-see-the-sandbox-feature-in-my-account- 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029527-after-merging-ticket-can-no-longer-see-the-responses-on-the-ticket- 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029528-how-do-i-connect-my-website-contact-form-to-tickets- 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029529-are-ticket-templates-only-for-admins- 2024-06-18T16:55:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029530-how-to-bulk-delete-all-contacts-in-freshdesk- 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029531-what-is-the-difference-between-closed-and-resolved-status- 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029532-list-all-tickets-with-conversations-using-api 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029533-can-we-add-a-cc-in-the-feedback-widget- 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029534-i-am-currently-on-an-annual-billing-plan-how-can-i-change-it-to-a-monthly-payment- 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029535-how-can-i-find-who-closed-a-ticket- 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029536-how-do-i-delete-multiple-tickets-from-same-person- 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029537-export-forum-topics 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029538-how-to-delete-a-solution-article- 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029539-can-an-email-notification-be-sent-to-another-email-address-when-a-feedback-is-received-via-feedback-w 2024-06-18T16:55:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029540-i-can-t-find-plans-and-billing-menu 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029541-how-do-you-create-occasional-agents- 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029542-does-freshdesk-have-a-permanently-free-option- 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029543-how-to-stop-the-ticket-closure-notification-for-a-specific-ticket- 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029544-can-i-embed-the-chat-bot-into-a-native-mobile-app- 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029545-do-you-have-to-open-the-mobile-app-in-order-to-get-ticket-notifications- 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029546-emails-sent-through-dispatcher-rule-is-not-seen-on-ticket 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029547-is-there-an-api-to-add-items-to-a-custom-drop-down- 2024-06-18T16:55:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029548-setting-up-a-multilingual-knowledge-base 2024-06-18T16:55:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029549-how-do-you-treat-phishing-emails 2024-06-18T16:55:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029550-can-a-related-ticket-be-unlinked- 2024-06-18T16:55:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029551-who-can-create-team-dashboards- 2024-06-18T16:55:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029552-how-to-edit-a-canned-response- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029553-what-size-is-recommended-for-the-logo-and-favicon- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029554-how-can-i-broadcast-a-message-to-notify-all-of-my-agents- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029555-if-i-delete-a-ticket-field-will-all-previous-entries-that-have-that-field-be-deleted- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029556-how-to-change-the-view-of-dashboard-to-admin-snapshot- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029557-for-now-our-account-does-not-have-a-full-time-agent-seat-how-can-i-get-a-day-pass- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029558-why-are-agents-receiving-tickets-in-their-mailbox-apart-from-the-helpdesk- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029559-email-delivery-failure-notification-for-message-not-delivered-error 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029560-can-i-have-different-tags-folder-category-names-for-translated-articles- 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029561-hindi-translation-in-freshdesk 2024-06-18T16:56:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029562-how-do-i-get-my-invoice-for-this-month- 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029563-how-to-create-a-rule-that-sets-pending-emails-to-open-after-48-hours 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029564-i-deleted-an-article-by-accident 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029565-creating-a-branded-support-tab-on-your-facebook-page 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029566-i-work-for-two-companies-that-both-use-fresh-desk-and-i-want-to-be-logged-in-to-both-help-desks-at-th 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029567-is-there-any-threshold-for-the-number-of-chats-a-bot-can-handle- 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029568-how-to-edit-the-subject-line-of-the-tickets-based-on-certain-conditions-or-specific-keyword-in-the-su 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029569-i-wish-to-know-login-time-of-agents 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029570-is-it-possible-to-link-tickets-in-freshdesk- 2024-06-18T16:56:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029571-why-is-there-no-agent-notification-in-fresh-connect- 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029572-some-agents-are-not-able-to-change-their-availability-even-if-they-have-the-permission 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029573-replying-to-a-ticket 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029574-cc-all-tickets-from-a-customer 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029575-converting-agent-replies-to-solution-articles 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029576-can-an-agent-change-the-password-of-a-customer- 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029577-tickets-page-keeps-loading-in-freshdesk 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029578-perform-macro-actions-with-scenarios 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029579-what-is-the-maximum-size-of-a-file-that-can-be-attached-to-a-ticket- 2024-06-18T16:56:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029580-unable-to-allocate-a-day-pass 2024-06-18T16:56:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029581-why-haven-t-my-pending-tickets-moved-to-the-on-hold-status- 2024-06-18T16:56:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029582-when-i-reply-to-a-message-it-automatically-has-some-text-how-do-i-remove-this- 2024-06-18T16:56:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029583-what-is-smart-fill- 2024-06-18T16:56:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029584-how-to-create-templates-for-child-tickets- 2024-06-18T16:56:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029585-hello-our-support-e-mails-that-are-forwarded-to-freshdesk-arive-with-the-subject-changed- 2024-06-18T16:56:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029586-does-the-linked-ticket-actions-appear-in-the-activities-tab- 2024-06-18T16:56:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029587-do-code-snippets-have-code-highlighting- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029588-is-there-any-limit-on-the-number-of-team-dashboards-allowed-per-account- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029589-how-to-change-the-name-to-whom-the-invoice-is-addressed-to- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029590-should-an-agent-be-assigned-to-a-group-in-order-to-be-assigned-to-a-ticket- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029591-can-i-change-the-text-on-the-form-button-from-send-feedback-to-submit-or-something-like-that- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029592-what-languages-are-supported-by-freddy-answer-bot- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029593-how-to-add-cc-to-a-ticket- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029594-collaborating-on-knowledge-base-content-using-freshconnect 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029595-how-do-i-know-which-is-the-tracker-ticket- 2024-06-18T16:56:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029596-how-do-you-check-if-an-agent-is-looking-at-the-same-ticket- 2024-06-18T16:56:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029597-how-to-notify-customers-when-agent-adds-public-note- 2024-06-18T16:56:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029598-how-to-calculate-the-exact-number-of-surveys-sent-in-a-specific-time- 2024-06-18T16:56:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029599-what-are-the-different-snapshots-available-in-the-new-dashboard- 2024-06-18T16:56:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029600-is-there-a-limit-on-the-number-of-groups-that-can-be-created- 2024-06-18T16:56:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029601-merging-two-or-more-tickets-together 2024-06-18T16:56:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029602-is-there-a-freshdesk-test-environment-for-api- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029603-working-with-quick-views 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029604-does-the-subscription-charges-include-tax- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029605-parent-child-ticketing-views-filters-and-ticket-scope 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029606-what-is-the-hierarchy-of-the-community-forums-in-freshdesk- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029607-can-i-receive-a-notification-every-time-a-customer-satisfaction-survey-is-completed- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029608-in-which-plan-can-i-update-contacts-and-companies-with-custom-fields-using-api- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029609-can-i-handle-two-separate-companies-under-under-same-freshdesk-account- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029610-how-to-track-the-unassigned-tickets-for-the-group-that-is-being-removed-from-the-dashboard- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029611-how-to-edit-a-scheduled-report-after-it-is-created- 2024-06-18T16:57:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029612-does-it-take-time-for-the-freshdesk-bot-to-update-its-statistics-shown-on-insights-page- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029613-can-we-edit-the-the-related-ticket-widget-i-e-show-more-details-of-the-tracker- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029614-what-are-the-charges-for-call- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029615-is-there-a-way-to-exclude-status-types-from-calculating-as-an-open-state- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029616-how-can-i-set-the-status-of-outbound-email-in-mint-to-open- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029617-can-we-delete-a-tracker-even-if-there-are-tickets-related-to-it- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029618-how-do-i-add-or-update-my-credit-card-details- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029619-can-i-verify-user-before-his-first-login- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029620-why-am-i-not-able-to-see-apps-in-the-sprout-plan- 2024-06-18T16:57:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029621-i-am-trying-to-create-an-email-notification-for-password-reset- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029622-how-can-i-make-the-reply-to-a-ticket-with-just-the-users-first-name-as-default- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029623-need-to-create-a-rule-to-reopen-tickets-when-customer-responds 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029624-is-it-possible-to-hide-all-articles-of-one-language-from-the-customers-which-are-work-in-progress- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029625-how-to-setup-and-use-the-audit-logs- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029626-is-there-a-minimum-number-of-articles-required-to-create-a-bot- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029627-how-to-skip-sso-and-manually-login- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029628-how-many-groups-can-the-sprout-plan-have- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029629-can-i-change-the-format-in-which-i-get-the-ticket-activities-reports-in- 2024-06-18T16:57:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029630-can-we-have-different-sla-s-for-the-different-internal-groups-in-shared-ownership- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029631-will-non-business-hours-be-counted-in-calculating-resolution-time- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029632-is-there-any-restriction-in-the-number-of-groups-created- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029633-what-do-you-mean-by-multiple-products- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029634-how-can-i-change-the-ticket-source-in-mint- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029635-complete-layout-customization 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029636-how-do-i-track-an-agent-s-activity-was-on-freshdesk- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029637-what-is-the-validity-of-our-freshdesk-s-pci-compliance-certification- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029638-how-to-insert-code-in-solution-articles- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029639-how-do-i-make-private-notes-visible-to-customers- 2024-06-18T16:57:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029640-is-freshdesk-hipaa-compliant- 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029641-on-which-plan-is-freddy-answers-available- 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029642-how-does-the-code-view-feature-work- 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029643-i-need-to-add-more-than-one-social-media-accounts-on-freshdesk 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029644-are-freshdesk-standalone-version-and-freshdesk-omnichannel-pci-compliant- 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029645-add-links-to-email 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029646-when-i-export-the-tickets-for-a-certain-period-of-time-why-don-t-i-get-the-full-count-in-export- 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029647-is-it-possible-to-view-tickets-on-the-portal-but-not-as-an-agent- 2024-06-18T16:57:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029648-how-can-i-review-agent-response-before-sending- 2024-06-18T16:58:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029649-from-where-does-freddy-answer-bot-learn- 2024-06-18T16:58:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029650-my-freshdesk-page-is-loading-very-slowly-what-should-i-do- 2024-06-18T16:58:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029651-can-you-restrict-agent-access-to-solutions 2024-06-18T16:58:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029652-on-which-package-is-the-facebook-integration-available- 2024-06-18T16:58:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029653-know-your-customer-journey 2024-06-18T16:58:55+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029654-how-to-avoid-ticket-duplication-issue-in-freshdesk- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029655-agent-is-locked-due-to-multiple-incorrect-logins 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029656-how-to-stop-automatic-ticket-creation-via-emails-from-a-certain-user- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029657-how-can-i-avoid-spam-tickets-created-from-portal- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029658-how-to-install-freddy-bot-in-my-website- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029659-enabling-shared-ownership 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029660-i-am-trying-to-remove-and-add-new-categories-for-tickets- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029661-can-i-add-a-customer-satisfaction-survey-for-a-ticket-using-api- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029662-i-m-looking-for-the-xero-integration-in-freshdesk-but-cant-find-it- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029663-is-it-possible-to-filter-tickets-based-on-ticket-status- 2024-06-18T16:58:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029664-can-an-occasional-agent-access-the-api-without-logging-in- 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029665-i-want-to-login-as-administrator 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029666-what-is-the-price-for-mint-ui- 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029667-how-will-agents-log-in- 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029668-if-i-am-an-agent-and-i-look-at-our-solutions-article-from-the-client-portal-do-i-contribute-to-the-co 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029669-who-provided-the-pci-dss-certification-for-freshdesk- 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029670-how-many-attachments-can-i-add-in-a-solution-article- 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029671-an-agent-is-able-to-view-all-the-related-tickets-but-not-view-it-separately-why- 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029672-how-to-change-my-billing-currency- 2024-06-18T16:58:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029673-timezone-and-language-import-format 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029674-what-is-the-maximum-number-of-business-hours-that-can-be-set-in-freshdesk- 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029675-how-to-edit-satisfaction-survey-content- 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029676-where-can-i-find-the-customer-fields-in-ticket-page- 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029677-what-are-the-different-types-of-widgets-in-team-dashboards 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029678-configuring-actions-in-the-assist-bot-flows 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029679-how-do-i-check-the-agents-available-for-calls-in-the-new-mint-ui- 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029680-how-do-i-transfer-my-trial-to-the-free-plan- 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029681-how-to-display-the-time-zone-of-a-contact-in-the-ticket-details-page- 2024-06-18T16:58:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029682-how-do-i-get-a-non-agent-specific-api-key- 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029683-simplifying-collaboration-using-the-latest-slack-app 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029684-can-i-see-an-email-after-its-deleted-from-trash- 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029685-i-want-different-feedback-widget-in-different-languages-how-to-set-this-up- 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029686-delete-all-the-spam-tickets-from-a-contact-without-having-to-do-it-manually- 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029687-where-do-i-see-the-tickets-in-which-i-am-added-as-a-watcher- 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029688-give-your-team-more-context-with-the-summary-feature 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029689-can-i-setup-checklists-as-part-of-a-particular-request-type- 2024-06-18T16:58:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029690-how-to-delete-a-ticket-field-that-i-created- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029691-how-can-i-remove-the-freshdesk-name-at-the-end-of-the-help-pages- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029692-can-i-publish-a-dashboard-to-my-customers- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029693-can-i-filter-tickets-according-to-a-specific-tracker- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029694-how-do-i-create-a-ticket-for-my-own-reference- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029695-how-many-mandatory-ticket-fields-can-i-have- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029696-how-can-i-export-tickets-including-the-content-of-the-ticket- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029697-managing-multilingual-knowledge-base-using-article-status 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029698-can-i-have-two-different-sso-authentication-provider-for-separate-products- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029699-how-should-i-count-the-total-number-of-ticket-solved-today- 2024-06-18T16:59:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029700-how-can-i-contact-freshdesk-support- 2024-06-18T16:59:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029701-is-zapier-integration-available-on-free-plan- 2024-06-18T16:59:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029702-how-does-freshdesk-define-a-reassigned-ticket-what-is-the-exact-formula- 2024-06-18T16:59:56+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029703-how-to-get-an-export-of-tickets-that-have-violated-sla- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029704-is-it-possible-to-link-tickets-using-automations- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029705-how-to-switch-to-invoice-for-payment- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029706-can-i-set-up-a-company-logo-in-the-agent-auto-signature- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029707-what-is-the-difference-between-the-old-sprout-and-new-sprout-plans- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029708-is-there-any-way-to-view-the-tickets-based-on-a-particular-article- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029709-i-have-copy-pasted-the-feedback-form-code-but-still-i-am-unable-to-view-the-feedback-widget-in-my-web 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029710-which-product-lines-in-the-support-bu-are-pci-compliant- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029711-i-am-unable-to-convert-a-ticket-to-a-forum-topic- 2024-06-18T16:59:57+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029712-i-am-able-to-find-the-reporting-tab-in-freshdesk-how-do-i-get-to-it- 2024-06-18T16:59:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029713-how-do-i-integrate-freshdesk-with-my-bigcommerce- 2024-06-18T16:59:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029714-how-can-i-create-an-additional-ticket-type- 2024-06-18T16:59:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029715-to-how-many-companies-can-i-associate-a-contact-to- 2024-06-18T16:59:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029716-can-i-speak-to-a-sales-person- 2024-06-18T16:59:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029717-is-there-a-way-to-do-a-bulk-reply-by-tags- 2024-06-18T16:59:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029718-how-can-i-mark-a-discussion-as-closed-or-resolved-in-freshconnect- 2024-06-18T16:59:58+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029719-how-to-change-due-by-date-of-a-ticket- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029720-how-do-i-set-the-product-in-the-embeddable-widget- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029721-would-outbound-emails-be-considered-in-reports- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029722-how-can-i-set-up-an-agent-s-password-as-admin- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029723-what-will-be-the-impact-on-existing-tickets-if-we-update-some-dropdown-fields- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029724-what-is-multilingual-knowledge-base-which-plan-can-i-see-this-in- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029725-who-will-receive-the-approval-email-for-forums- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029726-does-the-pci-field-follow-the-primary-account-number-pan-format- 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029727-when-i-split-a-ticket-the-split-part-is-still-assigned-to-me 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029728-i-want-to-use-knowlarity 2024-06-18T16:59:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029729-are-tags-case-sensitive- 2024-06-18T17:00:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029730-if-an-emoticon-is-included-in-an-email-the-text-after-does-not-appear-in-the-ticket-why- 2024-06-18T17:00:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029731-why-are-there-only-few-entries-on-a-page-shown-on-the-agent-performance-report- 2024-06-18T17:00:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029732-how-to-integrate-freshdesk-and-freshchat- 2024-06-18T17:00:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029733-what-is-the-use-of-the-broadcast-button- 2024-06-18T17:00:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029734-setting-up-parameters-for-contextual-support 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029735-creating-a-new-ticket-from-agent-portal 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029736-assign-a-conversation-to-a-freshchat-agent-from-chatbot 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029737-how-do-i-turn-off-email-notifications-when-i-get-a-new-ticket- 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029738-if-i-stop-my-zendesk-import-and-restart-it-later-will-it-duplicate-any-data- 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029739-how-to-change-the-automated-response-a-client-gets-when-they-submit-a-ticket- 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029740-power-of-a-knowledge-base-and-auto-suggest 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029741-can-the-salesforce-integration-show-the-ticket-history-in-salesforce- 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029742-what-is-the-difference-between-timeline-and-tickets-under-the-contact-s-section- 2024-06-18T17:00:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029743-how-to-add-multiple-child-tickets-to-a-parent-ticket- 2024-06-18T17:00:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029744-can-we-filter-out-tickets-based-on-parent-and-child-tickets- 2024-06-18T17:00:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029745-how-can-a-published-article-be-changed-into-a-draft- 2024-06-18T17:00:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029746-when-searching-freshdesk-will-content-from-knowledge-base-and-forum-surface- 2024-06-18T17:00:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029747-i-can-create-a-new-ticket-field-but-when-i-leave-it-is-erased-even-though-i-pressed-done- 2024-06-18T17:00:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029748-an-an-agent-i-am-not-able-to-assume-the-identity-of-an-another-agent- 2024-06-18T17:00:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029749-from-which-plan-is-the-forums-available-in-freshdesk- 2024-06-18T17:00:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029750-run-automation-on-tickets-created-through-a-specific-form 2024-06-18T17:00:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029751-i-would-like-to-change-the-freshworks-profile-email 2024-06-18T17:00:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029752-from-which-plan-do-you-have-the-feature-that-permits-a-contact-to-view-all-tickets-of-a-company- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029753-is-there-a-way-to-view-knowledge-base-content-without-a-license-in-freshdesk- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029754-is-there-a-way-to-disable-the-link-to-a-tracker-option-for-specific-groups-agents- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029755-how-do-i-delete-a-customer-field- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029756-how-to-close-a-ticket-permanently-say-after-3-days 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029757-what-would-be-the-source-of-a-child-ticket- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029758-how-do-i-convert-an-agent-back-into-a-contact- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029759-how-many-child-tickets-can-be-added-to-a-parent-ticket- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029760-how-will-i-be-notified-in-freschconnect- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029761-i-belong-to-estate-plan-but-why-am-i-not-able-to-create-a-custom-report- 2024-06-18T17:00:59+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029762-why-is-my-account-suspended- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029763-how-do-i-change-the-article-status-from-red-to-green- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029764-what-are-the-different-features-in-table-formatting- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029765-i-can-t-add-my-facebook-to-freshdesk-it-says-it-is-still-paired-to-a-deleted-account- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029766-how-to-delete-or-remove-an-agent- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029767-can-we-disable-export-feature-in-freshdesk- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029768-how-is-the-source-field-defined- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029769-how-can-a-client-follow-my-forum-topic- 2024-06-18T17:01:00+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029770-how-to-create-custom-reports-in-analytics- 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029771-basics-of-the-assist-bot 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029772-what-is-freshconnect-and-how-can-i-use-it-in-my-account- 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029773-how-do-i-notify-my-team-members-about-the-proceedings-of-the-tickets- 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029774-how-can-i-reorder-canned-responses-within-a-folder- 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029775-how-do-i-export-the-information-of-one-particular-customer- 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029776-does-freshdesk-support-2-factor-authentication-for-agents- 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029777-how-to-create-an-article- 2024-06-18T17:01:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029778-from-which-plan-is-the-new-dashboard-available- 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029779-sso-is-not-working-and-getting-the-message-session-expired-please-login-again- 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029780-can-one-email-address-used-for-different-agents-or-contacts- 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029781-how-do-i-export-reports-in-csv-instead-of-pdf- 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029782-i-want-only-the-agent-s-first-name-to-be-used-in-the-reply-template 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029783-i-can-t-find-the-observer-rule-option-in-my-freshdesk-account 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029784-how-to-set-up-agent-reply-templates- 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029785-is-it-possible-to-convert-a-forum-topic-to-multiple-tickets- 2024-06-18T17:01:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029786-how-to-setup-internal-groups- 2024-06-18T17:01:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029787-how-many-email-addresses-can-i-add-in-cc- 2024-06-18T17:01:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029788-sso-error-login-was-unsuccessful-validation-failed-invalid-signature-on-saml-response 2024-06-18T17:01:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029789-observer-rule-limit 2024-06-18T17:01:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029790-how-can-admins-restrict-or-provide-access-to-agents- 2024-06-18T17:01:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029791-can-i-manage-assets-in-freshdesk- 2024-06-18T17:01:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029792-how-to-view-the-total-time-logged-on-a-ticket-in-the-mint-ui- 2024-06-18T17:01:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029793-is-it-possible-to-link-multiple-tickets-at-once- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029794-how-are-fcr-first-response-sla-and-average-first-response-time-metrics-calculated-for-agent-perfo 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029795-is-our-pci-compliance-better-than-zendesk- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029796-can-i-refer-the-master-version-while-editing-a-translation- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029797-can-more-than-one-person-log-in-as-an-admin-at-the-same-time- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029798-how-can-i-change-the-date-i-am-being-billed-every-month- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029799-what-is-the-difference-between-agent-and-admin-snapshot- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029800-how-to-deactivate-the-email-notifications-that-the-agents-receive-for-tickets- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029801-are-standalone-freshchat-and-standalone-freshcaller-pci-compliant- 2024-06-18T17:01:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029802-how-to-remove-bounce 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029803-how-to-reset-the-resolution-time-of-a-group- 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029804-training-freddy-answers-to-provide-instant-resolutions 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029805-how-do-we-get-to-know-if-the-ticket-is-created-from-the-feedback-widget-in-the-ticket-list-view-page- 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029806-how-to-enable-the-pci-field- 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029807-how-can-i-find-out-about-the-status-of-an-existing-ticket- 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029808-can-i-customize-the-ticket-form-in-the-free-plan- 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029809-will-a-user-s-ad-account-be-recognised-outside-the-network-as-well- 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029810-how-to-create-a-ticket-with-dependent-field-using-api- 2024-06-18T17:02:01+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029811-does-freshdesk-store-the-status-changes-of-a-ticket-and-when-that-occurred- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029812-what-roles-and-scope-can-be-assigned-to-a-field-service-agent- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029813-i-edited-the-description-in-a-ticket-is-there-a-way-to-revert-the-action- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029814-do-we-have-api-and-integration-capabilities-in-the-free-sprout-plan- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029815-how-does-the-invoicing-method-of-payment-work- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029816-i-would-like-to-stop-tickets-from-being-re-opened-upon-reply 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029817-how-do-i-remove-the-freshdesk-branding- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029818-how-to-create-a-contact-using-api- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029819-how-to-disable-the-author-names-shown-in-the-articles- 2024-06-18T17:02:02+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029820-understand-full-time-vs-occasional-agents 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029821-how-do-i-configure-jira-integration-to-not-use-freshdesk-admin-user-name-for-all-comments- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029822-how-do-i-find-out-how-much-time-a-ticket-spent-on-each-status- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029823-average-response-time-in-analytics-helpdesk-performance- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029824-how-to-link-one-solution-article-to-another- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029825-where-can-i-find-the-pre-formatted-reply-template- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029826-organization-admins-in-neo-admin-center 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029827-where-do-i-enter-the-url-for-my-new-product- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029828-can-i-add-images-to-solution-articles-using-api- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029829-what-are-the-different-modes-of-payments- 2024-06-18T17:02:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029830-i-do-not-see-the-field-service-management-option-in-the-admin-tab-why- 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029831-sharing-freshcaller-account-between-omnichannel-and-freshworks-crm 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029832-what-is-freshworks-neo-admin-center- 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029833-does-the-order-of-the-sla-policies-matter- 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029834-how-to-create-a-custom-ticket-list-view- 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029835-using-filters 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029836-how-can-a-customer-close-a-support-ticket- 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029837-how-to-remove-cc-from-a-ticket- 2024-06-18T17:02:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029838-when-i-add-a-domain-to-a-company-how-to-associate-the-existing-contacts-to-that-company- 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029839-how-can-i-start-a-conversation-with-an-external-member-using-freshconnect- 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029840-receiving-spam-emails-to-support-domain-freshdesk-com-please-help- 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029841-cookies-and-browser-settings-for-analytics 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029842-why-are-there-only-few-entries-on-a-page-shown-on-the-agent-performance-report- 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029843-what-is-the-difference-between-curated-and-custom-reports- 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029844-do-i-have-to-be-logged-into-freshdesk-to-get-tickets-auto-assigned-by-system- 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029845-i-want-to-know-what-the-customers-are-viewing-in-the-website- 2024-06-18T17:02:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029846-how-to-fetch-email-headers- 2024-06-18T17:02:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029847-how-do-customers-visitors-change-the-language-on-the-customer-portal- 2024-06-18T17:02:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029848-reauthorization-of-custom-mailbox 2024-06-18T17:02:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029849-how-to-delete-a-forum- 2024-06-18T17:02:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029850-what-is-the-difference-between-a-field-technician-license-and-a-helpdesk-agent-license- 2024-06-18T17:02:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029851-a-customer-has-added-a-private-note-in-a-ticket-how-is-it-possible- 2024-06-18T17:02:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029852-how-do-i-view-deleted-contacts- 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029853-is-there-any-way-to-find-the-solution-articles-that-the-customer-has-viewed- 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029854-is-there-a-way-to-build-a-knowledge-base-for-employees- 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029855-who-all-can-change-the-language- 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029856-how-to-measure-the-performance-of-collaborators- 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029857-adding-multiple-support-emails-to-freshdesk 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029858-access-to-forums 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029859-hi-is-there-a-storage-limit-on-your-platform- 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029860-is-it-possible-to-have-single-sign-on-with-the-free-plan- 2024-06-18T17:03:03+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029861-what-is-a-company-health-score- 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029862-how-ticket-number-gets-generated-in-freshdesk- 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029863-how-to-notify-the-customer-when-a-ticket-is-closed-or-resolved- 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029864-is-freshdesk-level-1-pci-compliant-what-do-these-levels-mean- 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029865-iso-27001-soc-2-soc1-and-gdpr 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029866-helpdesk-performance-report 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029867-i-don-t-want-the-customer-to-see-a-particular-ticket-field-in-the-feedback-widget-how-to-set-this-up 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029868-can-i-find-a-facebook-post-ticket-in-freshdesk-by-searching-for-a-facebook-commenter-s-name- 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029869-how-to-make-a-group-not-visible-to-customers-when-they-are-logging-a-ticket- 2024-06-18T17:03:04+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029870-can-i-use-paypal-for-payment- 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029871-if-multiple-conditions-are-set-under-sla-will-that-be-considered-as-and-or- 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029872-redacting-sensitive-information 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029873-while-adding-a-new-product-i-get-the-error-message-please-enter-a-valid-email-address-why-so- 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029874-how-to-change-the-portal-name- 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029875-can-i-change-the-position-of-the-feedback-widget-in-freshdesk- 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029876-whatsapp-integration-process 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029877-how-to-set-time-zone-of-an-agent- 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029878-setting-up-multiple-ticket-forms 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029879-list-freshdesk-s-ip-addresses-to-be-whitelisted 2024-06-18T17:03:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029880-do-i-need-freshchat-to-use-bots- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029881-creating-and-linking-a-tracker 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029882-how-many-agents-can-i-add-in-the-sprout-plan- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029883-how-many-hours-do-the-reports-take-to-get-updated- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029884-how-to-add-my-company-logo-to-my-agent-signature- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029885-can-i-customise-the-error-messages-that-are-displayed-in-freshdesk- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029886-helpdesk-ticket-volume-report 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029887-can-i-configure-widgets-with-the-time-period-greater-than-the-corresponding-report-time-frame- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029888-how-to-filter-for-the-number-of-tickets-created-today- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029889-what-are-prorated-charges- 2024-06-18T17:03:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029890-in-what-language-is-the-feedback-widget-displayed- 2024-06-18T17:03:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029891-how-to-remove-export-ticket-option-on-the-customer-portal- 2024-06-18T17:03:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029892-how-to-use-the-approval-workflow-to-collaborate-with-your-team 2024-06-18T17:03:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029893-how-do-i-clone-a-curated-report- 2024-06-18T17:03:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029894-how-can-i-change-values-for-ticket-priority-dropdown- 2024-06-18T17:03:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029895-why-am-i-not-able-to-save-the-filters-that-i-apply-to-curated-reports- 2024-06-18T17:03:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029896-how-to-keep-track-of-the-tickets-resolved-pending-unanswered-tickets- 2024-06-18T17:03:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029897-what-is-freddy-answerbot- 2024-06-18T17:03:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029898-how-can-i-embed-solution-articles-and-or-the-contact-form-on-wix- 2024-06-18T17:03:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029899-how-to-change-an-agent-s-name- 2024-06-18T17:03:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029900-how-do-i-enable-the-scheduling-dashboard-feature-in-freshdesk- 2024-06-18T17:03:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029901-setting-up-your-api-library-in-the-assist-bot 2024-06-18T17:03:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029902-add-public-note-as-replies-when-agent-responds-to-email-notifications 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029903-can-you-post-anonymously-in-forums- 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029904-how-to-restore-type-fields-that-were-deleted-accidentally- 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029905-customizing-freshdesk-url-checks-impacts-and-reconfigurations-post-change 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029906-how-to-access-freshdesk-with-freshworks-neo-admin-center 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029907-what-is-cardholder-data-chd- 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029908-i-am-unable-to-integrate-jira-with-my-freshdesk-account-how-can-i-solve-this- 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029909-how-to-set-up-agent-signature- 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029910-how-do-i-disable-the-knowledge-base-in-freshdesk- 2024-06-18T17:04:05+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029911-accessing-the-right-haystack-link 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029912-accessing-the-right-sumologic-endpoint 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029913-where-can-i-see-how-many-solutions-articles-we-have- 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029914-can-i-use-an-event-involving-checkbox-field-in-an-observer-rule- 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029915-configuring-custom-sso-policies-under-org 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029916-notification-schedule-for-ios-android 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029917-setting-up-quick-actions-in-your-assist-bot 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029918-does-the-bot-automatically-recommend-example-questions-that-can-be-mapped-to-a-question- 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029919-will-automated-responses-be-counted-as-an-agent-response-in-therreports- 2024-06-18T17:04:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029920-how-can-i-embed-solution-articles-and-or-the-contact-form-on-wordpress- 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029921-will-freddy-answer-bot-along-with-bot-flows-work-on-mobile-sdk- 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029922-why-the-emails-sent-through-scenario-automation-do-not-show-on-the-ticket- 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029923-how-come-the-amount-of-created-tickets-in-reports-is-smaller-than-the-sum-of-resolved-and-unresolved- 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029924-how-to-get-an-overview-of-the-number-of-tickets-submitted-from-each-company- 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029925-will-pci-compliance-certification-mean-that-there-will-be-no-breaches-of-data-or-cardholder-informati 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029926-i-am-using-google-sso-and-get-this-error-requested-url-not-found-on-the-server 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029927-if-i-resolve-a-tracker-ticket-do-all-the-tickets-linked-to-it-will-become-resolved- 2024-06-18T17:04:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029928-is-there-a-way-to-send-an-email-to-clients-that-have-rated-a-survey- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029929-i-added-a-custom-field-to-my-ticket-fields-but-i-can-t-find-it-in-the-supervisor-conditions-why- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029930-freshworks-terms-of-service-tos-update-april-2020 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029931-how-to-create-effective-answers- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029932-when-and-how-can-i-use-the-hours-since-in-the-supervisor-rule- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029933-how-to-stop-tickets-from-being-redirected-to-ticket-list-view-every-time-a-ticket-is-closed- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029934-how-much-time-does-it-take-for-the-bot-to-learn-when-new-answers-are-added- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029935-i-am-not-able-to-merge-a-ticket-to-a-child-ticket 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029936-what-s-the-difference-between-canned-responses-and-canned-forms- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029937-what-is-the-difference-between-resolved-and-closed-tickets-in-freshdesk- 2024-06-18T17:04:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029938-can-zoom-be-integrated-with-freshdesk- 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029939-is-it-possible-to-integrate-freshchat-and-freddy-bot- 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029940-how-to-view-call-time-and-other-metrics-in-freshcaller- 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029941-average-first-assign-time-in-analytics-helpdesk-performance- 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029942-how-can-i-do-a-comparative-of-opened-tickets-by-companies- 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029943-why-can-i-not-see-if-freddy-suggests-in-the-drop-down-when-following-the-instructions-for-the-thank 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029944-can-i-integrate-instagram-with-freshdesk- 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029945-queries-on-table-view 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029946-who-enters-the-data-in-the-pci-field- 2024-06-18T17:04:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029947-how-to-modify-a-parent-child-association- 2024-06-18T17:04:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029948-why-am-i-not-able-to-link-tickets-to-a-tracker- 2024-06-18T17:04:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029949-how-to-delete-existing-tickets-which-are-spam- 2024-06-18T17:04:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029950-why-is-pci-compliance-important- 2024-06-18T17:05:06+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029951-when-we-import-contacts-into-freshdesk-will-activation-email-be-sent-to-those-contacts- 2024-06-18T17:05:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029952-migrating-from-phone-channel-to-freshcaller 2024-06-18T17:05:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029953-what-is-freshworks-switcher- 2024-06-18T17:05:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029954-how-can-i-convert-wordpress-comments-to-freshdesk-tickets- 2024-06-18T17:05:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029955-i-am-facing-a-latency-issue-with-freshdesk-and-it-is-not-loading 2024-06-18T17:05:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029956-how-to-add-signatures-based-on-groups-in-freshdesk-using-the-signature-management-plus-app- 2024-06-18T17:05:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029957-freshworks-terms-of-service-tos-update-may-2020 2024-06-18T17:05:07+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029958-will-the-tags-be-visible-on-the-customer-portal- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029959-is-it-possible-to-have-multiple-plans-in-one-account- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029960-what-happens-if-a-customer-tries-to-ask-a-question-in-the-middle-of-a-bot-flow- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029961-can-you-export-all-sensitive-data-from-freshdesk-vault- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029962-can-i-associate-separate-group-for-each-product- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029963-can-normal-agents-be-added-to-service-groups- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029964-can-we-store-social-security-number-ssn-in-the-pci-field- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029965-enable-ssl-cert 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029966-why-can-t-collaborators-create-tickets-from-inside-freshdesk- 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029967-what-is-the-advanced-freshdesk-freshcaller-integration 2024-06-18T17:05:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029968-can-an-agent-associate-a-ticket-with-a-company-without-choosing-a-contact- 2024-06-18T17:05:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029969-how-to-reset-data-on-reports- 2024-06-18T17:05:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029970-is-the-pci-field-a-default-field-or-custom-field- 2024-06-18T17:05:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029971-what-are-the-different-response-options-available-in-a-bot-flow- 2024-06-18T17:05:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029972-multi-channel-support 2024-06-18T17:05:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029973-why-am-i-automatically-being-logged-out-of-freshdesk-after-logging-in- 2024-06-18T17:05:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029974-how-do-i-enroll-my-agents-in-the-freshdesk-academy- 2024-06-18T17:05:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029975-will-agents-on-freshdesk-be-notified-in-product-when-an-internal-team-updates-their-status- 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029976-how-mvp-point-is-calculated-on-the-leaderboard-in-freshdesk- 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029977-bug-hunt 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029978-conversations-in-the-assist-bot-flow 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029979-plans-billing-agent-count-mismatch-between-freshops-and-chargebee 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029980-is-the-bot-free-of-charge- 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029981-remove-email-restriction-limits 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029982-i-want-to-export-6-months-of-tickets-for-a-customer 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029983-can-a-linked-ticket-be-merged-with-another-ticket- 2024-06-18T17:05:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029984-what-s-changed-in-the-new-freshdesk-portal- 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029985-what-is-the-difference-between-agents-and-collaborators- 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029986-can-i-link-a-bot-flow-to-more-than-one-question- 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029987-what-are-the-input-options-supported-by-the-freddy-self-service-bot- 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029988-is-there-also-limit-for-adding-occasional-agents- 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029989-measure-the-performance-of-freddy-answers-using-insights 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029990-is-there-a-way-to-integrate-knowledge-from-multiple-sources- 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029991-discrepancy-in-the-ticket-count-between-the-analytics-and-ticket-list-view 2024-06-18T17:05:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029992-how-to-add-additional-ticket-fields-to-the-ticket-form- 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029993-single-sign-on-in-freshdesk 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029994-how-do-i-get-a-copy-of-my-open-closed-and-unresolved-tickets-in-my-freshdesk-account-on-a-daily-basi 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029995-how-can-i-open-the-contact-form-on-the-help-widget-with-a-button- 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029996-integrating-freshdesk-with-freddy-self-service 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029997-analytics-features-across-various-plans 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029998-launching-the-widget-when-a-button-is-clicked 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000029999-configuring-conditional-flows-in-the-chatbot-builder 2024-06-18T17:05:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030000-average-first-response-time-in-analytics-helpdesk-performance- 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030001-managing-user-access 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030002-what-is-inadvertent-exposure- 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030003-freddy-self-service-for-mobile-apps 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030004-general-queries-on-ssl 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030005-can-collaborators-create-tickets- 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030006-custom-params-for-freddy-assist 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030007-i-get-this-error-insufficient-privileges-in-salesforce 2024-06-18T17:06:08+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030008-how-facebook-messenger-api-update-for-europe-will-impact-freshdesk-users 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030009-versioning-in-freddy-self-service-bots 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030010-in-the-feedback-widget-i-want-to-change-the-help-text-of-email-from-requester-to-your-email 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030011-will-the-bot-also-suggest-answers-on-its-own- 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030012-tracking-frustrated-customers-with-the-help-widget 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030013-how-can-i-export-the-data-in-my-freshdesk-account- 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030014-collaborate-using-forward-threads 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030015-average-resolution-time-in-analytics-helpdesk-performance- 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030016-i-need-to-schedule-data-exports 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030017-what-is-audit-log- 2024-06-18T17:06:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030018-creating-custom-fields-in-your-ticket-form 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030019-how-to-avoid-double-login- 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030020-plans-billing-payment-banner-issues 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030021-how-can-i-authenticate-wordpress-users-to-login-to-freshdesk- 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030022-how-the-facebook-messenger-api-update-for-europe-and-japan-impacts-freddy-ai-customers 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030023-why-am-i-not-able-to-login-to-my-freshdesk-account- 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030024-what-metrics-are-associated-with-ticket-performance-score- 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030025-how-to-build-an-assist-bot- 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030026-shopify-embedding-the-knowledge-base-and-a-contact-form 2024-06-18T17:06:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030027-what-are-the-different-collaborator-roles-and-privileges- 2024-06-18T17:06:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030028-fetching-ticket-status-via-api 2024-06-18T17:06:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030029-plans-billing-online-offline-payment-mode 2024-06-18T17:06:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030030-setting-up-the-thank-you-detector 2024-06-18T17:06:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030031-the-all-new-freshdesk-portal-an-overview 2024-06-18T17:06:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030032-what-s-changing-with-threads-guide-for-existing-customers- 2024-06-18T17:06:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030033-find-account-id-url 2024-06-18T17:06:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030034-customer-satisfaction-survey-report-in-analytics 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030035-how-to-remove-the-freshdesk-url-within-my-email-responses- 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030036-adding-custom-url 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030037-how-to-create-leads-in-freshsales-from-freshdesk- 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030038-resolution-time-for-few-tickets-shows-null-or-0 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030039-how-to-merge-tickets-using-the-auto-ticket-merger-app- 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030040-how-to-restrict-certain-domains-in-freshdesk- 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030041-reporting-on-tickets-during-business-hours 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030042-setting-up-the-freshdesk-freshservice-integration-admins- 2024-06-18T17:06:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030043-how-to-update-and-delete-tickets-using-the-bulk-ticket-manager-light-app- 2024-06-18T17:06:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030044-improve-agent-productivity-with-freddy 2024-06-18T17:06:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030045-how-do-i-edit-ticket-fields- 2024-06-18T17:06:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030046-will-any-internal-team-on-freshservice-be-able-to-contact-or-respond-to-the-customer- 2024-06-18T17:06:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030047-how-to-update-the-ticket-when-a-contact-company-association-is-changed- 2024-06-18T17:06:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030048-how-is-hipaa-compliant-encrypted-field-different-from-pci-field- 2024-06-18T17:06:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030049-understanding-themes-to-personalize-your-customer-portal-appearance 2024-06-18T17:06:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030050-use-freddy-self-service-widget-and-assign-to-freshchat-agent 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030051-how-to-restrict-ticket-access-to-agents- 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030052-how-many-custom-reports-can-i-create-at-the-maximum- 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030053-is-it-possible-to-embed-knowledge-base-on-a-website- 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030054-does-freshdesk-support-emojis- 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030055-tracking-whatsapp-usage-metrics-from-your-freshdesk-account 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030056-as-an-agent-how-can-i-update-the-email-address-for-my-profile- 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030057-making-the-most-out-of-your-solution-articles-with-freddy 2024-06-18T17:07:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030058-how-to-set-up-custom-widgets-in-analytics 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030059-showing-specific-solution-articles-based-on-pages-on-your-website-to-provide-contextual-help 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030060-authenticating-users-into-the-help-widget 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030061-can-we-set-up-automations-for-collaborators- 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030062-setting-up-the-freshcaller-integration 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030063-do-freshdesk-or-freshservice-teams-need-an-additional-license-to-access-this-integration- 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030064-modifying-custom-ticket-forms 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030065-can-you-tell-me-if-we-can-only-put-1-email-address-recipient-when-sending-an-email-from-freshdesk- 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030066-how-to-remove-quoted-text-via-api- 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030067-configuring-multipart-form-api-in-bot-builder 2024-06-18T17:07:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030068-how-can-i-control-which-solution-articles-are-shown-to-a-customer- 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030069-email-generator-auto-create-email-responses-with-the-email-generator 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030070-customers-are-not-able-to-open-the-ticket-url-in-the-response-how-can-i-rectify-this- 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030071-collaborate-within-the-ticket-using-discussion-threads 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030072-based-on-what-timings-does-the-ticket-lifecycle-report-runs- 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030073-why-is-sort-conversations-option-not-available-in-my-account- 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030074-can-a-service-task-be-linked-to-a-ticket- 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030075-is-there-any-requirement-of-minimum-no-of-agents 2024-06-18T17:07:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030076-is-this-integration-available-on-the-freshdesk-and-freshservice-mobile-apps- 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030077-what-gets-synced-between-your-freshdesk-and-freshcaller-account-on-integration- 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030078-showing-a-specific-solution-article-when-a-button-is-clicked 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030079-redaction 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030080-is-it-possible-to-send-csat-survey-in-different-languages-for-different-customers- 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030081-how-to-hide-priority-field-for-the-agent- 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030082-collaborate-on-notes-agent-or-customer-replies-using-private-threads 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030083-using-dependent-fields-in-your-ticket-form 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030084-does-the-admin-agent-role-have-the-capability-of-adding-users- 2024-06-18T17:07:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030085-can-i-schedule-a-report-in-analytics- 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030086-can-i-show-page-specific-solution-articles-on-the-help-widget- 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030087-can-an-existing-agent-be-converted-into-a-field-technician- 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030088-what-is-omnichannel-custom-agent-status 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030089-creating-dynamic-sections 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030090-is-there-an-option-to-undo-a-sent-reply- 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030091-why-don-t-i-get-an-email-if-i-assign-a-ticket-to-myself- 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030092-how-to-change-the-from-email-address-of-a-ticket- 2024-06-18T17:07:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030093-what-is-the-refresh-time-for-the-data-in-analytics- 2024-06-18T17:07:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030094-hiding-agent-based-analytics-only-for-german-customers- 2024-06-18T17:07:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030095-how-does-automatic-agent-transfer-happen-with-freddy-answer-bot- 2024-06-18T17:07:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030096-creating-custom-metrics-in-analytics 2024-06-18T17:07:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030097-structuring-your-knowledge-base-with-flexible-hierarchy-up-to-5-folder-levels- 2024-06-18T17:07:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030098-freshdesk-zuper-integration 2024-06-18T17:07:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030099-can-the-salesforce-integration-show-the-ticket-history-in-salesforce- 2024-06-18T17:08:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030100-can-the-end-user-view-the-tickets-they-are-cc-d-on-the-customer-support-portal- 2024-06-18T17:08:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030101-how-are-occasional-agents-different-from-collaborators-in-freshdesk- 2024-06-18T17:08:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030102-using-and-verifying-a-scenario 2024-06-18T17:08:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030103-how-to-filter-tickets-where-the-customer-has-responded-for-more-than-x-days- 2024-06-18T17:08:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030104-solution-article-generator-save-time-when-creating-help-articles 2024-06-18T17:08:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030105-how-to-export-reports 2024-06-18T17:08:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030106-hipaa-configuration-guide 2024-06-18T17:08:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030107-how-to-remove-the-modified-on-timestamp-from-articles- 2024-06-18T17:08:10+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030108-can-i-add-widgets-to-curated-reports- 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030109-automation-rules-examples-ticket-updates 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030110-how-can-i-search-for-deleted-tickets- 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030111-i-need-to-know-if-private-notes-are-retained-when-tickets-are-archived- 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030112-how-to-protect-your-helpdesk-from-spam-attack- 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030113-can-multiple-freshdesk-instances-be-connected-to-one-freshservice-instance-or-vice-versa- 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030114-deploying-multilingual-bots-with-freddy-self-service 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030115-applying-report-filters-in-custom-reports 2024-06-18T17:08:11+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030116-will-freshservice-agents-be-able-to-change-the-status-of-the-freshdesk-ticket- 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030117-how-to-group-tickets-in-reports-based-on-a-category 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030118-how-can-i-open-a-solution-article-on-the-help-widget-with-a-button- 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030119-how-do-i-update-the-company-web-domain-name- 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030120-what-are-the-languages-supported-by-the-freshdesk-mobile-app- 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030121-what-to-do-if-account-is-blocked-due-to-high-traffic- 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030122-is-freshdesk-wcag-complaint- 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030123-who-is-a-collaborator- 2024-06-18T17:08:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030124-what-are-curated-reports-and-how-to-use-them- 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030125-which-teams-need-to-be-on-freshdesk-and-freshservice- 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030126-omnichannel-holidays 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030127-organize-internal-conversations-with-threads 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030128-understanding-ticket-statuses 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030129-multilingual-bot-flows-in-the-assist-bot 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030130-what-are-bot-flows-how-to-trigger-bot-flows-in-freshdesk- 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030131-how-can-i-change-the-article-visibility- 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030132-i-would-like-to-have-tickets-from-one-e-mail-go-to-one-agent-and-tickets-from-another-go-to-a-differe 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030133-scheduling-reports-in-analytics 2024-06-18T17:08:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030134-what-are-filters-and-how-are-they-used- 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030135-text-widgets-and-widget-styling-in-custom-reports 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030136-why-am-i-not-able-to-create-custom-reports-in-my-estate-plan- 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030137-plans-billing-marketplace-paid-apps 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030138-build-your-own-chart-widgets-in-analytics 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030139-average-handling-time-report 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030140-my-customer-is-not-receiving-the-survey-email-in-the-correct-language-how-to-fix-this- 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030141-what-should-i-do-if-i-get-an-error-message-in-freshdesk- 2024-06-18T17:08:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030142-what-is-the-difference-between-helpdesk-related-reports-in-analytics-and-reports- 2024-06-18T17:08:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030143-i-want-to-know-about-undo-send-feature 2024-06-18T17:08:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030144-configuring-automations-on-thread-updates-on-a-ticket 2024-06-18T17:08:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030145-ticket-fields-omnichannel-sources 2024-06-18T17:08:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030146-how-can-i-change-the-original-date-of-a-ticket- 2024-06-18T17:08:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030147-can-the-data-in-reports-widgets-be-made-realtime- 2024-06-18T17:08:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030148-freshworks-privacy-policy-update-june-2020 2024-06-18T17:08:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030149-how-to-automatically-inform-customers-to-email-a-different-support-address 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030150-signing-dpa-nda-and-data-compliance-with-freshdesk- 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030151-what-are-flags-how-can-i-fliter-using-flags- 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030152-how-do-i-delete-user-data- 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030153-how-do-i-upload-videos-to-our-solutions-area- 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030154-securing-your-freshdesk-android-app-with-fingerprint-and-face-recognition 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030155-how-to-view-filter-and-export-underlying-data-for-widgets-in-freshdesk-analytics 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030156-using-custom-javascript-functions-in-freddy-self-service-bots 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030157-automation-examples-using-webhooks 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030158-how-to-export-reports-and-widgets-in-freshdesk-analytics 2024-06-18T17:09:12+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030159-important-update-whatsapp-business-integration-with-freshdesk 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030160-can-i-send-notifications-to-my-customers-via-sms- 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030161-automation-rules-examples-time-triggers 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030162-custom-objects-time-triggers-automation 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030163-is-it-possible-to-hide-certain-ticket-fields-to-certain-agents- 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030164-how-to-forward-tickets-to-external-users- 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030165-how-to-enable-or-disable-email-notifications- 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030166-can-multiple-freshdesk-tickets-be-linked-to-a-freshservice-ticket- 2024-06-18T17:09:13+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030167-is-it-possible-to-differentiate-between-direct-messages-and-posts-from-facebook- 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030168-why-am-i-not-able-to-add-new-agent-seats- 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030169-i-have-created-a-service-task-directly-without-any-ticket-can-i-assign-this-service-task-to-a-field- 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030170-how-to-automatically-convey-sla-expectations-to-high-priority-customers 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030171-getting-an-error-while-exporting-in-analytics- 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030172-how-to-set-up-email-notifications-and-reminders-for-sla-violation- 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030173-will-the-freshservice-agent-be-able-to-raise-a-freshdesk-ticket- 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030174-how-many-widgets-can-i-add-to-a-custom-report- 2024-06-18T17:09:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030175-securing-your-freshdesk-ios-app-using-passcode-faceid-or-touchid 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030176-setting-up-auto-triage 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030177-how-to-deploy-your-bots-on-facebook-messenger 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030178-how-to-change-the-subject-of-a-ticket- 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030179-understanding-email-notifications 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030180-gooddata-and-freshdesk-integration 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030181-how-can-i-launch-the-help-widget-with-a-button-or-a-link- 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030182-configuring-csp-for-freshdesk-portal 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030183-how-to-ensure-time-trigger-automation-runs-only-once- 2024-06-18T17:09:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030184-customizing-the-appearance-of-your-help-widget 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030185-how-to-set-up-collaborators- 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030186-steps-to-clear-local-and-browser-dns-cache 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030187-how-did-a-ticket-land-in-the-spam-folder- 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030188-is-it-possible-to-link-service-tasks-in-freshdesk- 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030189-how-to-automatically-send-custom-notification-to-specific-slack-channel- 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030190-how-do-i-auto-fill-fields-when-i-m-creating-a-new-ticket-as-an-agent- 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030191-integrating-your-freshdesk-account-with-pagerduty 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030192-social-media-channels-in-freshdesk 2024-06-18T17:09:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030193-troubleshooting-email-attachment-issues 2024-06-18T17:09:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030194-user-login-page-redirects-to-a-different-page-instead-of-azure-login-page- 2024-06-18T17:09:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030195-does-the-facebook-reviews-get-created-as-tickets- 2024-06-18T17:09:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030196-freshdesk-telephony-partner-extension-with-amazon-connect 2024-06-18T17:09:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030197-how-to-find-out-the-raw-data-belonging-to-a-particular-widget- 2024-06-18T17:09:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030198-accessing-your-existing-legacy-reports-on-analytics 2024-06-18T17:10:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030199-how-to-create-a-solution-article-using-api- 2024-06-18T17:10:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030200-what-happens-when-i-delete-a-contact- 2024-06-18T17:10:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030201-adding-group-by-as-a-filter-in-analytics 2024-06-18T17:10:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030202-how-much-does-linked-tickets-costs- 2024-06-18T17:10:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030203-how-does-the-pci-dss-encryption-work-in-freshdesk- 2024-06-18T17:10:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030204-time-tracking-for-tickets-via-the-mobile-app 2024-06-18T17:10:14+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030205-searching-across-your-freshdesk-account-common-actions 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030206-how-to-automatically-close-tickets-after-x-number-of-days 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030207-how-can-i-add-recent-activities-to-a-team-dashboard- 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030208-getting-an-error-while-exporting- 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030209-how-to-use-unified-customer-record-ucr-for-omnichannel 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030210-will-the-freshdesk-freshservice-integration-use-any-account-api-limits- 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030211-is-there-any-way-to-see-the-automated-responses-the-customer-receives-for-a-ticket- 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030212-summarize-automate-ticket-summaries-for-efficient-collaboration 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030213-info-regarding-account-and-data-exports 2024-06-18T17:10:15+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030214-how-to-view-and-edit-mode-in-analytics- 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030215-the-csat-survey-emails-are-not-being-translated-what-am-i-missing- 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030216-how-do-i-export-the-report-data-from-analytics- 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030217-who-can-view-the-contents-of-the-pci-field- 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030218-supporting-customers-in-multiple-languages-with-the-help-widget 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030219-how-to-send-an-email-notification-to-an-agent-when-a-ticket-is-created 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030220-can-we-delete-a-customer-reply-in-ticket- 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030221-rephrase-improve-support-quality-responses-using-ai 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030222-how-to-set-up-custom-agent-status-freshdesk-omnichannel 2024-06-18T17:10:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030223-how-to-build-a-report-to-measure-resolution-time-and-unresolved-tickets-in-my-freshdesk-account- 2024-06-18T17:10:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030224-facebook-integration 2024-06-18T17:10:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030225-does-freddy-answer-bot-engage-in-small-talk- 2024-06-18T17:10:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030226-how-to-change-the-status-of-the-ticket-after-a-certain-amount-of-time- 2024-06-18T17:10:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030227-will-this-integration-work-if-the-freshdesk-freshservice-accounts-are-located-in-different-data-cen 2024-06-18T17:10:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030228-can-i-create-custom-account-tiers-for-companies- 2024-06-18T17:10:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030229-does-freshdesk-support-linking-with-linkedin- 2024-06-18T17:10:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030230-omnichannel-knowledge-base 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030231-how-can-i-download-all-the-files-that-have-been-uploaded-by-our-customers- 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030232-freshdesk-telephony-partner-extension-with-aircall 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030233-how-to-respond-to-multiple-tickets-with-a-common-reply- 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030234-how-to-fix-incorrect-agent-reply-address- 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030235-what-is-the-use-of-tags-in-freddy-answer-bot- 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030236-what-are-the-differences-between-the-input-options-in-the-bot-builder- 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030237-why-is-there-an-exclamation-mark-over-a-contact- 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030238--view-post-on-facebook-button-is-not-working-or-not-available- 2024-06-18T17:10:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030239-do-merged-tickets-show-as-one-ticket-in-reporting-or-many- 2024-06-18T17:10:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030240-i-am-trying-to-configure-dkim-but-why-it-s-not-showing-my-email-domain- 2024-06-18T17:10:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030241-how-to-edit-automatic-email-notifications- 2024-06-18T17:10:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030242-understanding-agent-availability-with-agent-activity-reports 2024-06-18T17:10:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030243-omnichannel-business-hours 2024-06-18T17:10:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030244-i-forgot-my-password 2024-06-18T17:10:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030245-why-am-i-not-able-to-send-replies-to-facebook-dms-from-freshdesk- 2024-06-18T17:10:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030246-what-is-pci-compliance- 2024-06-18T17:11:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030247-is-there-a-way-to-be-instantly-notified-via-email-if-a-customer-clicks-dissatisfied-on-the-survey-i 2024-06-18T17:11:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030248-how-to-remove-tags-from-tickets- 2024-06-18T17:11:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030249-is-there-a-way-to-set-up-a-rule-that-assigns-a-ticket-to-the-user-who-closes-the-ticket- 2024-06-18T17:11:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030250-is-it-possible-to-send-a-satisfaction-survey-for-tickets-that-came-through-facebook- 2024-06-18T17:11:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030251-understanding-associations-in-custom-objects 2024-06-18T17:11:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030252-how-to-apply-three-level-drill-down-on-widget-data 2024-06-18T17:11:16+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030253-can-i-take-a-ticket-export-for-past-one-year- 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030254-how-to-check-the-mail-server-in-use- 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030255-how-to-set-up-the-reply-from-email-using-email-configuration-app- 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030256-what-are-the-cases-in-which-the-sla-would-not-run-on-tickets- 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030257-auto-resolve-customer-tickets-using-the-email-bot 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030258-how-to-automatically-send-custom-email-notification-for-new-tickets-from-a-particular-requester- 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030259-how-to-upgrade-my-plan-in-freshdesk- 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030260-freshdesk-telephony-partner-extension-with-genesys 2024-06-18T17:11:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030261-can-i-export-automation-rules- 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030262-setting-up-quick-actions-in-a-bot-conversation 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030263-freshdesk-telephony-partner-extension-with-five9 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030264-how-do-i-create-a-customer-segment- 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030265-converting-wordpress-comments-to-freshdesk-tickets 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030266-ssl-settings-while-using-phone-in-chrome-browser 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030267-tone-enhancer-match-your-tone-to-the-context-of-the-conversation 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030268-how-can-i-use-minutes-or-days-since-instead-of-hours-since-condition- 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030269-how-many-companies-can-be-associated-with-a-contact 2024-06-18T17:11:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030270-what-are-widgets-in-analytics- 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030271-setting-up-custom-mailbox-incoming-outgoing- 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030272-where-can-i-find-the-huddle-or-freshconnect-option-in-freshdesk- 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030273-time-tracking-for-service-tasks-via-the-mobile-app 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030274-what-is-freshconnect- 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030275-how-to-update-custom-fields-using-automation- 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030276-report-sharing-in-freshdesk-analytics 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030277-support-metrics-in-freshdesk-analytics 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030278-is-there-a-way-to-modify-or-delete-satisfaction-survey-answers- 2024-06-18T17:11:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030279-how-to-automate-rules-for-merged-tickets 2024-06-18T17:11:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030280-the-numbers-in-reports-and-analytics-do-not-match-is-there-a-mistake- 2024-06-18T17:11:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030281-why-are-the-emails-not-converted-as-tickets- 2024-06-18T17:11:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030282-how-to-disable-support-email-to-ticket-conversion- 2024-06-18T17:11:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030283-how-to-export-report-data-from-analytics- 2024-06-18T17:11:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030284-why-is-a-different-language-being-displayed-when-i-log-in-to-the-portal- 2024-06-18T17:11:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030285-using-different-bot-flows-for-multiple-freshchat-channels-topics 2024-06-18T17:11:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030286-how-to-automatically-send-emails-to-requesters-from-a-specific-company 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030287-can-i-access-the-knowledge-base-in-norwegian- 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030288-custom-reporting-basics 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030289-how-to-automate-emails-to-requesters-for-negative-csat-surveys 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030290-how-to-try-a-higher-plan-on-freshdesk 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030291-customer-replies-to-facebook-posts-are-being-marked-as-private- 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030292-wordpress-embedding-the-knowledge-base-and-a-contact-form 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030293-how-do-i-consent-for-data-share-and-privacy-policy- 2024-06-18T17:11:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030294-message-expansion-simplifying-response-creation 2024-06-18T17:11:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030295-how-to-setup-forwarding-rule- 2024-06-18T17:12:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030296-how-can-i-have-more-than-a-3-point-scale-on-my-customer-satisfaction-surveys- 2024-06-18T17:12:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030297-how-can-i-export-only-the-specific-set-of-tickets-that-i-need- 2024-06-18T17:12:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030298-sorting-ticket-conversations-with-freshdesk 2024-06-18T17:12:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030299-how-do-i-remove-the-forums-tab-from-the-portal-entirely- 2024-06-18T17:12:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030300-how-to-automatically-assign-tickets-of-particular-language-to-a-specific-agent- 2024-06-18T17:12:17+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030301-resolved-tickets-helpdesk-in-depth- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030302-is-there-a-bulk-action-to-unlink-multiple-tickets-at-once- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030303-what-are-the-types-of-automation-rules-in-freshdesk- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030304-how-can-you-support-multiple-support-languages-in-the-account- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030305-how-to-automatically-reopen-tickets-staying-in-particular-status-for-extended-duration- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030306-how-to-make-the-time-log-entry-to-be-marked-as-non-billable-by-default- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030307-can-i-forward-tickets-using-automation- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030308-if-i-change-my-email-servers-do-i-have-to-change-the-dkim-setting- 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030309-exploring-the-phone-widget 2024-06-18T17:12:18+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030310-how-do-i-consent-for-data-share-and-privacy-policy- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030311-how-to-change-an-agent-s-name- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030312-what-happens-when-you-mark-a-parent-ticket-as-spam- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030313-is-it-possible-to-re­assign-a-support-email-address-from-the-main-portal-to-one-of-the-products- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030314-how-to-add-tags-to-a-ticket-automatically- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030315-how-do-i-get-my-existing-reports-in-analytics- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030316-is-there-an-api-to-bulk-export-or-update-solutions- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030317-how-to-compare-metrics-in-freshdesk-analytics 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030318-why-is-please-reauthorize-your-email-settings-banner-displayed-even-after-authorization- 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030319-why-are-agent-signatures-not-present-while-replying-to-social-tickets-even-though-they-have-been-conf 2024-06-18T17:12:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030320-exporting-data-about-your-bot-behavior 2024-06-18T17:12:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030321-modifying-ticket-fields 2024-06-18T17:12:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030322-how-can-i-insert-an-image-into-a-ticket-response- 2024-06-18T17:12:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030323-how-to-remove-ticket-link-from-agent-replies- 2024-06-18T17:12:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030324-how-can-i-hide-a-particular-field-from-the-customer-and-make-it-visible-only-to-agents- 2024-06-18T17:12:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030325-how-to-view-and-edit-mode-in-analytics- 2024-06-18T17:12:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030326-deploying-your-freddy-self-service-bot-on-the-freshchat-widget 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030327-how-to-include-ticket-thread-when-forwarding-conversation- 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030328-can-i-use-freshdesk-without-field-service-management-or-field-technician-licenses- 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030329-how-to-enable-dkim- 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030330-what-are-omnichannel-groups- 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030331-editing-cloning-and-deleting-a-ticket-form 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030332-the-pipedrive-crm-app 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030333-freshdesk-app-for-magento-2-0 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030334-when-i-try-to-update-jira-status-on-freshdesk-it-doesn-t-reflect-on-jira-why- 2024-06-18T17:12:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030335-how-to-edit-and-remove-my-last-name-from-the-agent-name- 2024-06-18T17:12:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030336-is-it-possible-to-disable-the-functionality-of-a-ticket-status-switching-back-to-open-everytime-a-cus 2024-06-18T17:12:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030337-where-can-i-find-my-api-key- 2024-06-18T17:12:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030338-when-can-we-close-the-parent-ticket- 2024-06-18T17:12:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030339-managing-freshchat-tasks-in-freshdesk 2024-06-18T17:12:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030340-allowlist-nat-ips 2024-06-18T17:12:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030341-configuring-advanced-email-settings 2024-06-18T17:12:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030342-ticket-volume-trends-report 2024-06-18T17:12:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030343-how-to-send-escalation-emails-to-unresponsive-agents- 2024-06-18T17:12:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030344-deploying-the-bots-on-your-website 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030345-azure-ad-sso-not-working 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030346-how-to-get-google-hangouts-notifications-on-your-freshdesk-tickets- 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030347-localize-your-feedback-forms-with-multilingual-customer-satisfaction-surveys 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030348-how-to-send-auto-response-for-non-business-hours-tickets- 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030349-what-to-do-if-none-of-your-emails-are-getting-converted-into-tickets 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030350-how-can-i-have-a-questionnaire-after-the-default-survey-is-sent-out- 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030351-wix-embedding-the-knowledge-base-and-a-contact-form 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030352-custom-objects-ticket-creation-automation 2024-06-18T17:13:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030353-can-the-dashboard-in-freshdesk-be-customized- 2024-06-18T17:13:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030354-how-to-remove-agents- 2024-06-18T17:13:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030355-agent-performance-report-in-analytics 2024-06-18T17:13:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030356-how-to-delete-agents-in-freshdesk 2024-06-18T17:13:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030357-plans-and-billing-unable-to-view-plans-billing-page 2024-06-18T17:13:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030358-how-can-occasional-agents-get-notifications-for-tickets-assigned-to-them-without-signing-into-freshde 2024-06-18T17:13:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030359-understanding-the-knowledge-base-dashboard 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030360-introduction-to-freshdesk-freshservice-integration 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030361-while-importing-contacts-does-it-update-the-existing-or-create-new-contacts- 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030362-use-canned-response-suggestions-to-respond-to-tickets-faster 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030363-can-a-ticket-be-raised-from-freshservice-to-freshdesk- 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030364-replying-to-and-modifying-properties-of-tickets 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030365-how-to-assign-tickets-based-on-keywords-type-and-requester 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030366-can-the-reports-in-analytics-be-shared-with-others-in-the-helpdesk- 2024-06-18T17:13:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030367-how-to-hide-ticket-fields-using-the-hide-disable-ticket-fields-app- 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030368-how-to-automatically-assign-tickets-from-a-specific-email-with-a-specific-subject- 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030369-migrating-from-live-chat-to-freshchat 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030370-filtering-reports-in-analytics 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030371-will-freshdesk-admins-be-able-to-draw-analytics-for-tickets-raised-on-freshservice- 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030372-how-to-verify-support-email-address- 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030373-why-am-i-getting-smtp-server-error-during-custom-email-setup- 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030374-does-freddy-answer-bot-sync-with-the-freshdesk-knowledge-base- 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030375-how-to-integrate-freshsales-suite-with-freshdesk- 2024-06-18T17:13:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030376-what-are-customer-segments- 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030377-introduction-to-collaborators 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030378-how-to-automatically-send-custom-email-notification-for-different-products- 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030379-how-to-compute-metrics-based-on-tickets-reopened-in-freshdesk- 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030380-data-processing-dpa 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030381-how-to-delete-or-archive-a-ticket-field-you-created- 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030382-why-am-i-not-receiving-activation-email- 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030383-how-to-notify-customers-when-agent-adds-public-note- 2024-06-18T17:13:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030384-mercadolibre-integration-for-freshdesk 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030385-freshworks-affiliate-program 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030386-overview-of-collaboration 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030387-omnichannel-team-dashboards 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030388-why-the-customer-satisfaction-surveys-are-not-being-sent- 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030389-how-to-change-the-recipient-email-address-in-ticket-replies- 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030390-making-use-of-named-entity-recognition-ner-in-the-bot-builder 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030391-how-to-change-the-primary-language-of-the-helpdesk- 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030392-adding-a-widget-to-another-report 2024-06-18T17:13:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030393-how-to-set-up-agent-reply-template- 2024-06-18T17:14:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030394-how-to-receive-support-verification-email- 2024-06-18T17:14:19+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030395-company-import 2024-06-18T17:14:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030396-how-to-set-up-a-custom-mailbox 2024-06-18T17:14:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030397-configuring-dialogs-in-freddy-self-service 2024-06-18T17:14:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030398-how-to-automatically-update-all-new-tickets- 2024-06-18T17:14:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030399-how-to-trigger-a-daily-activities-export 2024-06-18T17:14:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030400-how-to-handle-and-prevent-webhook-drops- 2024-06-18T17:14:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030401-what-is-a-day-pass- 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030402-setting-up-single-sign-on-for-your-wordpress-users 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030403-freshworks-affiliate-program 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030404-exporting-your-data-in-analytics 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030405-i-already-have-a-local-support-phone-number-can-i-use-the-same-number-in-freshdesk- 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030406-how-to-not-allow-agents-to-evaluate-themselves-using-customer-satisfaction 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030407-the-azure-crm-app 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030408-how-do-i-assign-tickets-to-agents-of-different-time-zones- 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030409-how-many-checkboxes-can-be-added-in-freshdesk- 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030410-common-troubleshooting-tips-while-integrating-freshchat-with-freddy-self-service 2024-06-18T17:14:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030411-the-bigcommerce-app 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030412-applying-filters-at-a-widget-level-in-analytics 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030413-is-there-a-way-to-add-placeholders-into-private-notes- 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030414-agents-should-only-be-able-to-view-tickets-and-not-perform-action-on-it- 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030415-how-can-i-disable-certain-fields-in-the-help-widget- 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030416-how-to-delete-old-tickets-in-a-given-period-of-time- 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030417-deploying-freddy-self-service-bots-on-whatsapp 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030418-how-can-i-export-tickets-from-analytics-in-files-like-csv-or-pdf- 2024-06-18T17:14:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030419-what-is-the-difference-between-freshworks-url-and-freshdesk-url- 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030420-how-to-request-for-an-ssl-certificate- 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030421-how-do-i-reassign-tickets-of-agents-who-quit- 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030422-top-customer-analysis-report-in-analytics 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030423-what-is-the-difference-between-curated-and-custom-reports- 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030424-i-want-to-prevent-a-customer-from-starting-a-forum-topic 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030425-what-are-the-differences-between-using-the-freddy-self-service-widget-and-the-conversations-widget- 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030426-how-to-view-all-the-related-tickets-to-a-specific-tracker- 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030427-how-to-set-up-custom-properties-attributes-in-freddy-self-service- 2024-06-18T17:14:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030428-how-to-automatically-reopen-tickets-when-customer-responds- 2024-06-18T17:14:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030429-unresolved-tickets-helpdesk-in-depth- 2024-06-18T17:14:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030430-how-to-update-an-agent-s-profile-in-freshdesk 2024-06-18T17:14:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030431-configuring-actions-in-the-bot-builder 2024-06-18T17:14:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030432-how-can-i-embed-solution-articles-and-or-the-contact-form-on-shopify- 2024-06-18T17:14:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030433-how-much-do-field-technician-licenses-cost- 2024-06-18T17:14:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030434-will-agents-be-notified-via-email-for-any-ticket-updates-or-responses-on-freshdesk-or-freshservice- 2024-06-18T17:14:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030435-how-to-capture-the-total-number-of-tickets-created-in-a-certain-period-of-time- 2024-06-18T17:14:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030436-what-is-the-difference-between-field-technician-and-customer-service-technician-roles-in-freshdesk- 2024-06-18T17:14:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030437-does-dkim-work-with-sprout-accounts- 2024-06-18T17:14:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030438-custom-roles-in-field-service-management-fsm- 2024-06-18T17:14:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030439-freshworks-affiliate-program 2024-06-18T17:14:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030440-how-to-send-product-based-email-notifications- 2024-06-18T17:14:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030441-what-are-widgets-in-analytics- 2024-06-18T17:14:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030442-error-your-connection-is-not-private-secure 2024-06-18T17:14:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030443-why-are-customers-not-receiving-emails-from-freshdesk- 2024-06-18T17:15:21+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030444-how-to-export-ticket-activities-from-analytics- 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030445-when-will-the-data-be-deleted-once-i-cancel-my-account- 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030446-measure-your-cx-automation-performance-with-the-freddy-reporting-app 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030447-how-can-i-export-tickets-from-the-ticket-list-view- 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030448-creating-new-tickets-and-accessing-the-ticket-list-from-mobile-app 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030449-what-is-automatic-ticket-assignment- 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030450-can-we-export-contacts-from-freshdesk- 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030451-what-are-multilingual-email-notifications 2024-06-18T17:15:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030452-what-to-do-if-account-is-blocked-due-to-high-traffic- 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030453-how-can-i-measure-resolution-time-for-a-ticket-excluding-the-time-spent-on-waiting-for-the-customer- 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030454-adding-custom-object-records-in-freshdesk 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030455-custom-mailbox-setup-issues-for-o365-environment 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030456-what-to-do-if-specific-emails-are-not-getting-converted-into-tickets 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030457-how-to-filter-tickets-by-creation-date- 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030458-ticket-export-options-in-the-customer-portal 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030459-hi-there-can-i-pause-my-account- 2024-06-18T17:15:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030460-how-to-resolve-issues-with-password-reset- 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030461-how-do-i-delete-user-data- 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030462-populating-your-knowledge-base-using-advanced-formatting-options-in-the-knowledge-base 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030463-how-to-get-the-number-of-tickets-that-an-agent-re-assigned-to-another-agent- 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030464-what-s-changed-with-the-all-new-report-builder- 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030465-update-on-ip-allowlisting-for-freshdesk-application-load-balancer 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030466-how-do-i-connect-instagram-to-freshdesk- 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030467-how-to-alert-agents-before-tickets-are-overdue- 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030468-can-a-service-task-have-child-service-tasks- 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030469-keyboard-shortcuts-in-freshdesk 2024-06-18T17:15:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030470-how-to-edit-or-customize-email-notifications- 2024-06-18T17:15:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030471-how-to-add-widgets-and-metrics-to-a-custom-report 2024-06-18T17:15:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030472-introduction-to-multiple-ticket-forms 2024-06-18T17:15:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030473-how-do-i-show-the-freshdesk-help-widget-on-wordpress- 2024-06-18T17:15:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030474-how-to-use-freshdesk-analytics-in-the-mobile-app 2024-06-18T17:15:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030475-work-faster-with-focus-mode-in-freshdesk 2024-06-18T17:15:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030476-if-i-accidentally-cc-d-someone-on-an-email-chain-would-they-receive-the-email-if-they-haven-t-activat 2024-06-18T17:15:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030477-how-to-enable-ticket-creation-notifications-for-non-agents- 2024-06-18T17:15:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030478-freshdesk-cookie-policy 2024-06-18T17:15:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030479-what-are-the-best-practices-to-delete-agent-without-losing-ticket-details- 2024-06-18T17:15:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030480-understanding-the-default-fields-in-your-ticket-form 2024-06-18T17:15:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030481-how-to-skip-new-ticket-notifications-for-specific-scenarios 2024-06-18T17:15:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030482-why-can-t-i-filter-based-on-agent-and-group-in-the-helpdesk-in-depth-report- 2024-06-18T17:15:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030483-applying-a-different-date-range-dimension-for-a-metric 2024-06-18T17:15:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030484-understanding-unified-customer-record-ucr-for-omnichannel 2024-06-18T17:15:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030485-why-is-there-a-difference-in-the-ticket-count-between-a-ticket-export-and-the-reports- 2024-06-18T17:15:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030486-understanding-average-handling-time 2024-06-18T17:15:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030487-how-to-automatically-add-notes-to-tickets- 2024-06-18T17:15:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030488-can-day-passes-be-added-automatically- 2024-06-18T17:15:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030489-will-attachments-be-available-on-freshdesk-tickets-freshservice-incidents-and-service-requests- 2024-06-18T17:15:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030490-i-need-to-know-how-will-i-be-billed-if-i-add-full-time-agents-on-annual-billing- 2024-06-18T17:15:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030491-restrict-file-extensions 2024-06-18T17:16:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030492-how-to-respond-to-multiple-tickets-with-a-common-reply- 2024-06-18T17:16:22+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030493-how-do-we-run-a-report-for-a-customer-to-show-them-all-the-tickets-they-created-during-a-month 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030494-can-i-use-custom-mail-servers-in-freshdesk- 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030495-why-do-i-see-inconsistencies-between-reports-and-analytics- 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030496-conversational-knowledge-base-formerly-ask-kb- 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030497-using-average-handling-time-for-time-tracking 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030498-coming-soon-ai-powered-ticket-forecast 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030499-how-do-i-export-user-data- 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030500-how-to-automatically-route-tickets-from-specific-support-email-to-a-specific-agent- 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030501--activation-code-invalid-error 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030502-how-to-delete-old-tickets-in-a-given-period-of-time- 2024-06-18T17:16:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030503-what-are-unverified-contacts- 2024-06-18T17:16:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030504-reply-emails-being-flagged-as-automated-responses-and-preventing-ticket-reopening 2024-06-18T17:16:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030505-is-it-possible-for-an-end-user-to-give-feedback-on-freshdesk-or-ask-a-question-without-signing-in- 2024-06-18T17:16:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030506-linking-one-or-more-ticket-forms-to-your-portal-and-help-widget 2024-06-18T17:16:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030507-converting-phone-calls-to-tickets 2024-06-18T17:16:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030508-configuring-average-handling-time 2024-06-18T17:16:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030509-can-a-child-service-task-be-linked-to-another-child-service-task 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030510-how-to-integrate-freshsales-with-freshdesk- 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030511-how-to-set-up-a-custom-report 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030512-what-is-an-announcement-widget-and-how-can-i-set-it-up- 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030513-how-to-edit-default-agent-replies-to-a-ticket- 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030514-will-the-last-4-digits-of-the-pci-field-be-visible-for-all-agents- 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030515-facebook-real-time-messaging 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030516-understanding-shared-agent-roles-and-privileges 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030517-overview-of-curated-reports 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030518-what-is-the-difference-between-freshworks-url-and-freshdesk-url- 2024-06-18T17:16:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030519-discontinuation-of-twitter-services-on-freshdesk 2024-06-18T17:16:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030520-how-can-i-search-for-tickets-with-agents-as-contact- 2024-06-18T17:16:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030521-can-i-edit-the-requester-details-directly-from-the-requester-widget- 2024-06-18T17:16:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030522-what-is-requester-email-in-dispatch-r-rule- 2024-06-18T17:16:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030523-legacy-reports-deprecation-faqs 2024-06-18T17:16:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030524-i-have-configured-a-dispatcher-rule-and-the-round-robin-and-the-tickets-are-not-getting-assigned-prop 2024-06-18T17:16:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030525-why-am-i-getting-you-re-not-allowed-to-access-this-page-error- 2024-06-18T17:16:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030526-using-threads-on-the-freshdesk-ios-android-mobile-app 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030527-can-i-create-a-service-task-without-having-to-create-a-support-ticket-first- 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030528-i-deleted-a-contact-but-now-when-i-try-to-add-the-contact-back-it-throws-me-an-error- 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030529-is-a-private-note-counted-as-a-response-under-sla-policies- 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030530-use-solution-article-suggestions-to-respond-to-tickets-faster 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030531-merging-contacts 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030532-what-are-the-key-advantages-of-enabling-answerbot- 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030533-custom-objects-reporting-and-analytics-in-freshdesk 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030534-how-to-add-filters-to-a-report 2024-06-18T17:16:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030535-how-to-calculate-percentages-for-metrics-in-freshdesk-analytics 2024-06-18T17:16:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030536-dynamics-365-connector-app-for-freshdesk 2024-06-18T17:16:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030537-can-i-convert-a-support-ticket-to-a-service-task- 2024-06-18T17:16:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030538-what-are-the-default-permissions-when-a-collaborator-is-tagged-in-a-ticket- 2024-06-18T17:16:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030539-will-i-be-able-to-schedule-report-widgets- 2024-06-18T17:16:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030540-frequently-asked-questions-faqs-on-marketplace-apps- 2024-06-18T17:17:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030541-whatsapp-common-faqs 2024-06-18T17:17:23+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030542-why-are-my-reports-not-live-yet-and-why-can-t-i-view-today-s-data- 2024-06-18T17:17:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030543-score-card-widget-in-freshdesk-ios-app 2024-06-18T17:17:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030544-how-to-restore-deleted-contacts- 2024-06-18T17:17:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030545-can-a-freshdesk-ticket-be-linked-to-multiple-freshservice-tickets- 2024-06-18T17:17:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030546-approval-workflow-in-the-freshdesk-knowledge-base 2024-06-18T17:17:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030547-what-are-the-default-field-service-roles-available-in-freshdesk- 2024-06-18T17:17:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030548-how-different-is-login-for-a-field-service-agent- 2024-06-18T17:17:24+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030549-how-to-make-changes-to-curated-reports 2024-06-18T17:17:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030550-the-mailchimp-app 2024-06-18T17:17:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030551-how-to-mark-email-with-a-specific-subject-or-description-as-spam- 2024-06-18T17:17:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030552-how-to-set-up-multilingual-email-notifications- 2024-06-18T17:17:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030553-exporting-importing-canned-responses 2024-06-18T17:17:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030554-dynamics-crm-integration 2024-06-18T17:17:25+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030555-setting-up-multiple-metrics-inside-a-widget 2024-06-18T17:17:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030556-will-tickets-by-hard-deleted-contacts-be-marked-as-spam- 2024-06-18T17:17:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030557-why-are-replies-not-appended-to-tickets- 2024-06-18T17:17:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030558-how-do-i-change-the-helpdesk-s-timezone- 2024-06-18T17:17:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030559-pricing-and-features 2024-06-18T17:17:26+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030560-why-am-i-getting-smtp-server-error-during-custom-email-setup- 2024-06-18T17:17:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030561-are-error-logs-available-for-freshdesk-freshservice-integration- 2024-06-18T17:17:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030562-how-does-the-freshworks-affiliate-program-work- 2024-06-18T17:17:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030563-how-do-i-export-user-data- 2024-06-18T17:17:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030564-how-to-integrate-freshdesk-with-my-shopify-store- 2024-06-18T17:17:27+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030565-what-are-deleted-contacts- 2024-06-18T17:17:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030566-how-to-get-predefined-reports-in-analytics- 2024-06-18T17:17:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030567-can-we-use-a-wildcard-ssl-certificate-with-freshdesk- 2024-06-18T17:17:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030568-overview-of-email-channel 2024-06-18T17:17:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030569-snowflake-connector-app-for-freshdesk 2024-06-18T17:17:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030570-what-is-the-pricing-for-ssl-certificates-does-it-differ-with-respect-to-plan- 2024-06-18T17:17:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030571-how-to-periodically-schedule-the-available-reports- 2024-06-18T17:17:28+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030572-list-of-countries-where-freshdesk-numbers-are-available 2024-06-18T17:17:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030573-how-to-export-csv-pdf-data-exports- 2024-06-18T17:17:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030574-why-are-my-automations-not-working- 2024-06-18T17:17:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030575-using-ivr-in-the-phone-channel 2024-06-18T17:17:29+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030576-how-do-i-permanently-delete-contacts- 2024-06-18T17:17:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030577-freshdesk-telephony-partner-extension-with-ringcentral 2024-06-18T17:17:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030578-want-to-know-how-to-have-email-notification-to-only-go-to-specific-groups-and-not-to-all-agents 2024-06-18T17:17:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030579-third-party-data-sharing-in-freshdesk 2024-06-18T17:17:30+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030580-enabling-tls-1-2-strong-cipher-suites 2024-06-18T17:17:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030581-the-office-365-app 2024-06-18T17:17:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030582-can-we-add-a-company-inside-a-company- 2024-06-18T17:17:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030583-as-an-admin-can-i-get-a-notification-if-an-agent-is-deleted- 2024-06-18T17:17:31+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030584-managing-custom-object-records 2024-06-18T17:17:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030585-can-i-use-dynamic-variables-when-setting-up-user-defined-slack-messages- 2024-06-18T17:17:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030586-will-data-collected-through-bot-flows-be-synced-in-a-crm-or-other-apps- 2024-06-18T17:17:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030587-working-with-article-list-view 2024-06-18T17:17:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000030588-setup-new-support-email 2024-06-18T17:17:32+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031105-company-a-support-metrics 2025-05-15T11:25:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031106-company-b-support-metrics 2025-03-21T15:21:09+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031107-arbaan 2025-04-08T19:30:44+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031108-techno-sports 2025-04-23T17:57:49+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031109-decathalon 2025-04-23T17:57:50+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031110-facebook 2025-06-06T19:30:20+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031251-acme-inc- 2025-04-23T17:57:52+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031252-albert 2025-04-23T17:57:53+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000031253-allen-solly 2025-04-23T17:57:54+05:30 always 0.512 https://supportsandbox.freshdesk.com/support/solutions/articles/11000000033151-first-level-solution-article 2025-10-13T13:04:13+05:30 always 0.512