Can I setup checklists as part of a particular request type?
Modified on: Tue, 18 Jun, 2024 at 4:58 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Checklists are not a part of ticket field type. Checkboxes can be used as a field type and multiple choices cannot be selected.
Did you find it helpful?
Yes
No
Can you please tell us how we can improve this article?