With the new approval workflow, you can now customize the role of each agent involved in a review process, seamlessly track the status of articles in real-time, get instant notifications about a status update, and speed up the review process with bulk actions.
Approval workflow in the Freshdesk knowledge base Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:17 PM
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