Agent Experience (13)

Using Team Huddle

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:50 PM by Fawzia Aleem
Using and verifying a scenario

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:08 PM by Fawzia Aleem
Using average handling time for time tracking

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:16 PM by Fawzia Aleem