FAQ: Groups & Agents (6)

If I delete an agent from Freshdesk, what happens to the tickets assigned to that agent?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:32 PM by Fawzia Aleem
How to use email signatures in Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:32 PM by Fawzia Aleem
How do I edit an agent's role?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
How to change an agent's email address?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
How can I check the number of day passes consumed by an agent?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
How to delete or remove an agent?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:01 PM by Fawzia Aleem