Sandbox-Freshdesk

Linked Tickets helps businesses keep track of contextual tickets in their helpdesk and ensure that updates are delivered in a consistent and efficient mann...

Depending on your team's workflows, you can automate synchronisation between a tracker and its related tickets. Here are some examples of workflows ...

Once you're done with installing the feature, when agents notice a trend in the tickets coming into the system, they can look for an existing Tracker a...