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Policies and Data Protection
Internal use only
3
Active Directory Integration
Configure OneLogin as SAML provider for Freshdesk
Configuring ADFS SAML for Freshdesk
Security
11
Password policy
Restricting helpdesk access to certain domains ( Domain whitelisting)
Restrict access to your support portal using IP address
Freshdesk Domains to Whitelist in your Firewall
Attachment security
View all 11
Policies
9
Spam and trash
Ticket Archiving
Freshworks - Terms of Service (ToS) Update - March 2019
Freshworks Privacy - Update
Redacting sensitive information
View all 9
Remote Authentication and Single Sign On
4
Reauthorization of custom mailbox
Configuring custom SSO policies under Org
Single Sign-On in Freshdesk
Setting up single sign-on for your WordPress users
Freshworks Neo Admin
3
Organization Admins in Neo Admin Center
What is Freshworks Neo Admin Center?
How to Access Freshdesk with Freshworks Neo Admin Center
HIPAA Compliance
1
HIPAA Configuration Guide
Help Desk Software
by Freshdesk