Problem Statement
An agent is unable to login as there's no day pass
Resolution Path
- Ask the agent to reach out to any of their Account admins to purchase sufficient day passes for their account from admin --> Day Pass
- As a good-will gesture, you may also have one day pass added immediately via Freshops so that the agent can login without any delay.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article