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Freshdesk - Resolution path
Analytics
25
Data Mismatch
Limitations
Export issues
Customise Report
Report Filters
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Emails
12
Outgoing
Notification
Incoming
Proactive Spam Filtering
Setup
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Accounts
19
Data Export
Login related issues
Explore plan issues
URL
Plans and Billing
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Automations
7
Feature Asks
Ticket Creation
Time Triggers
Webhooks
Ticket updates
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Knowledge Base
8
Multilingual Knowledge base
Is there a way to view Knowledge Base content without a license in Freshdesk?
Is there a way to build a Knowledge Base for employees?
How do I disable the Knowledge Base in Freshdesk?
Is there a way to integrate Knowledge from multiple sources?
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Agents
15
Roles
Password Reset
New Agent
Blocked
Profile
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Helpdesk
1
How to change the primary language of the helpdesk?
Security
22
SAML SSO
JWT SSO
OAuth.2 SSO
TLS
HIPAA
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Dashboard
1
How MVP point is calculated on the leaderboard in Freshdesk?
Integrations
10
Dynamic 365 CRM
Whatsapp Integration Process
I am unable to integrate Jira with my Freshdesk account. How can I solve this?
Social Media Channels in Freshdesk
Facebook Integration
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Ticket Details Page
18
Time Entry
Split Ticket
Forward
Replies/ Reply Editor
Traffic cop
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Portal
5
Customer Portal
Portal settings
How to setup portal in multiple languages?
Adding Custom URL
Ticket Export Options in the Customer Portal
Ticket List View
13
Ticket Refresh
Bulk Actions
Merge
Export
Default Views
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Common Articles
5
How to remove bounce
Accessing the right Haystack link
Accessing the right Sumologic endpoint
Find Account ID/URL
How to check the mail server in use?
Ticket Fields
1
Modifying Ticket Fields
API
1
Fetching ticket status via API
SSO
2
Unable to login using freshdesk login screen
Custom SSO policy
Help Desk Software
by Freshdesk