Data Center Movement
Modified on: Tue, 18 Jun, 2024 at 3:43 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Possible queries:
Resolution path:
I want to my data to a different data center. Could you help?/ I want to migrate my Freshdesk account to a different data center location. Could you help?
If you receive queries from customers where they want to move their Freshdesk account from one data center to another, you can reassign such tickets to the DAP CX Migration SME group or you can execute the scenario "Migration - Move it to CX DAP" and the DAP team will assist the customer.
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