Possible queries:
What happens after I reset my password?
Issues with resetting password.
Resolution path:
- Once the password reset link is triggered (check how to here) and a new password is set, all the existing sessions will expire and the agent will be logged out of the account.
- The agent must then log into the account using the newly set password.
- If there is a UI-related error while doing so, refer to this article for further checks.
- If the reset link is triggered, but the email is not received, refer to this article for further checks.
- If the reset link is triggered, but the link is not accessible or is invalid, refer to this article for further checks.