ISO 27001, SOC 2, SOC1 and GDPR
Modified on: Tue, 18 Jun, 2024 at 5:03 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Possible Errors:
Please can you send us the latest ISO27001 certificate for our records? Have to perform supplier due diligence.
Resolution Path:
All the required certificates can be downloaded from this link. Please provide the below mentioned link to the customers,
https://trust.freshworks.com/?_ga=2.117516617.1523308865.1687789561-1795564638.1687260368
If the customers have any additional questions, drop an email to infosec@freshworks.com with the questions and account details for further assistance.
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