Freddy Self-service for mobile apps

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:06 PM by Fawzia Aleem

You can use WebView to embed your bot in your mobile apps. A WebView is an embeddable browser inside a native mobile application. The native mobile application, also known as an app, is written with a language and a UI framework specifically designed for a particular platform (Android, iOS). The WebView is a browser engine that runs like an iframe on the app. The app uses WebView to serve websites to the end-user.


WebViews need to be created specifically for each mobile platform. You can create a WebView using the following instructions for the specific platform: 


As you're loading the bots with WebView, you can apply any customization for a web browser widget on the WebView as well. Here are a few customizations that you can make to offer a seamless customer experience while using the bot widget on your mobile app.


Expand the widget when webview is triggered

  • To expand the widget, you can use the following script. Please make sure to replace the client-hash and the bot-hash in the code.


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