Does the Facebook reviews get created as tickets?
Modified on: Tue, 18 Jun, 2024 at 5:09 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Unfortunately Facebook reviews will not be created as tickets. Only the Facebook posts and DM's will be converted as tickets inside Freshdesk.
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