Agents and requesters can use their settings to receive email notifications when a ticket is created or acted upon. In this video, we'll show you how to send an email notification to the agent when a new ticket is created.
How to Send an Email Notification to an Agent when a Ticket is Created Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:10 PM
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