Plans and Billing - Unable to view Plans/Billing Page

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:13 PM by Fawzia Aleem

The plans/Billing page will not be accessible for Reseller accounts. 




We can hit the endpoint https://domain.freshdesk.com/api/_/subscription using the OA access that has account admin privileges. If the reseller_paid_account is set to true it's a Reseller account.




Also, the subscription info in Chargebee will hold the Reseller Company Name if it's a Reseller account.



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