Some agents may not be completely involved in your helpdesk workflow and they are called occasional agents. An occasional agent is distinguished by the day pass which is a token that allows you to log in to the portal.
Here are the prices for day passes:
| Plan | Price in AUD | Price in USD | Price in GBP | Price in EUR | Price in INR |
| Growth | A$3 | $2 | £1.5 | €2 | ₹149 |
| Pro | A$10 | $7 | £5 | €7 | ₹499 |
| Enterprise | A$16 | $12 | £8 | €12 | ₹899 |
| Growth Omnichannel | A$7 | $5 | £4 | €5 | ₹349 |
| Pro Omnichannel | A$14 | $10 | £8 | €10 | ₹699 |
| Enterprise Omnichannel | A$21 | $15 | £12 | €15 | ₹999 |
Note: Only an agent with an Account Administrator role can perform this action.