Sandbox-Freshdesk

If you support customers across multiple languages, you can customize your automated email notifications corresponding to each requester's language set...

Smart notifications provide important real-time alerts right inside Freshdesk. This way you can prioritize your next action and respond faster. You can ope...

For every email or ticket received in Freshdesk, the follow-up conversations have the ticket ID on the subject line of the emails. However, you can customi...