Customer Support Portal Options
As a business, enabling your customers to log in to the ticket portal allows them to keep track of their tickets and stay on top of any ticket updates. With...
Tue, 18 Jun, 2024 at 4:42 PM
As your support portal collects personal details like name, email, and phone number, it is essential to protect this information from 3rd-parties with mali...
Tue, 18 Jun, 2024 at 4:48 PM
If you have signed up for Freshdesk or Omnichannel after March 30, 2022, you can read more about accessing your Customer Portal in this article. Articl...
Tue, 18 Jun, 2024 at 4:52 PM
This article provides details about what's changed in the new Freshdesk portal. The new Freshdesk Portal allows admins to effortlessly create and manage...
Tue, 18 Jun, 2024 at 5:05 PM
If you have signed up for a Freshdesk or Omnichannel account before March 30, 2022, refer to this article to learn about logging in and accessing your Fresh...
Tue, 18 Jun, 2024 at 5:06 PM
You can import custom themes for your portals. using the ‘Import Theme’ option. Please note that only .zip files can be uploaded. ...
Tue, 18 Jun, 2024 at 5:06 PM