Complete guide to the Freshdesk Android app
Download the Android app here 1. Can customers use the Freshdesk mobile app to check tickets they have raised? No. The Freshdesk mobile app is d...
Tue, 18 Jun, 2024 at 4:32 PM
With the Freshdesk Android app, tapping on ticket or contact links from other applications, such as Slack or Whatsapp, automatically directs you to the resp...
Tue, 18 Jun, 2024 at 4:32 PM
Download the Android app here With Freshdesk for Android, you can search for tickets, customers and solution articles in your account by voice. Voice sea...
Tue, 18 Jun, 2024 at 4:32 PM
Download the Android app here You can share any ticket's link with other Android apps on your phone pretty easily. When you use the Share option, F...
Tue, 18 Jun, 2024 at 4:32 PM
Download the Android app here Reply, Add Notes, and Forward a ticket To reply to a ticket, click on the ‘tap to reply’ section at the bottom of t...
Tue, 18 Jun, 2024 at 4:33 PM
Download the Android app here Settings To access Ticket notifications, go to three-dotted menu> Settings. The users can find the agent name, email...
Tue, 18 Jun, 2024 at 4:33 PM
Download the Android app here Contact Screen and Contact Lists The Freshdesk app lets you access details about any contact present in your helpdesk b...
Tue, 18 Jun, 2024 at 4:33 PM
The Android app for Freshdesk lets you support your customers, on the go, through your smartphone or tablet device. You can resolve issues quickly with th...
Tue, 18 Jun, 2024 at 4:33 PM
Download the Android app here The Hamburger Menu The hamburger menu displays the default and personal ticket list views in your helpdesk. To n...
Tue, 18 Jun, 2024 at 4:35 PM
If you are using the Freshdesk iOS app, head over to this article. You can ensure that every time you access the Freshdesk mobile app, it is authentica...
Tue, 18 Jun, 2024 at 5:09 PM