Managing your Knowledge Base
Quick view allows you to access a specific collection of your knowledge base content, with a single click. The collection of content you can access through ...
Tue, 18 Jun, 2024 at 4:57 PM
The knowledge base dashboard enables managers and agents to understand the status of all the articles in the knowledge base at a quick glance. This can help...
Tue, 18 Jun, 2024 at 5:13 PM
The article list views allow you to access a specific list of articles (eg: articles in draft or published articles) with just a single click. These views c...
Tue, 18 Jun, 2024 at 5:17 PM