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Solution home
Self Service Tools
Using community forums
6
Setting up your Community Forums
Types of Community Forums
Building your Community with Forums in Freshdesk
Forum moderation and advanced spam protection
Merge Forum Topics
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Populating your Knowledge Base
11
Collaborate with your team to set up your Knowledge Base
How to get more out of the Knowledge Base Editor
Optimizing your solution articles for search engines
Create and Organize Knowledge Base
Working with article templates
View all 11
Multilingual Knowledge Base
2
Setting up a Multilingual Knowledge Base
Managing multilingual knowledge base using article status
Managing your Knowledge Base
13
Content Management: Receiving feedback on an article
Automatic Sitemap Generation
Deleting an article, folder or category
Restructuring your Knowledge Base
Content Management: Article Analytics
View all 13
Working with Approval workflow
3
Understanding the flow of article status during an approval process
Customizing roles of agents using the Knowledge base
How to use the approval workflow to collaborate with your team
Help Desk Software
by Freshdesk