SSL & Security
In Freshdesk, a ‘delete’ or ‘export’ request from a customer must be routed via the admin, who validates if the requestor is genuine. As an administrator ...
Tue, 18 Jun, 2024 at 5:17 PM
No, Freshdesk would only support SSL certificates provided by Let's encrypt, specific for your custom URL - wildcard SSL certificates are not supported....
Tue, 18 Jun, 2024 at 5:17 PM
SSL certificates are free for all Freshdesk accounts, across all applicable plans.
Tue, 18 Jun, 2024 at 5:17 PM
Apart from freshworks are there any other parties involved in data storage or processing? Freshdesk partners with organizations that adhere to global st...
Tue, 18 Jun, 2024 at 5:17 PM