Sandbox-Freshdesk

Using Single Sign-On, your users could get automatically authenticated while logged in to your common Login option. For example, if you have a website or da...

You can login to your Freshdesk account using the Login option at the top-right on your Freshdesk Portal, which will be available in the URL yourcompanyname...

The Single Sign-On capability in Freshdesk lets the users arriving at your support portal login with their credentials saved on your database.  This sav...

You can make use of the companyname.freshdesk.com/login/normal and enter your valid Freshdesk credentials to access the account.

If this is happening for your vanity URL, then you have to set up an SSL certificate for your custom domain.  SSL options for custom domains are availab...

Our Data Centres are located in US, EEA, IND and AU. To know more about our Data hosting you could refer to https://www.freshworks.com/privacy/data-hosting/...

Type your URL in the address bar, hit enter and select Login. Then choose the option Are you an Agent? Login here and it will redirect you to the Freshwork...

We use the UTC timestamp to generate the hash for validation. Before we were allowing the hash to be valid for 30 minutes, but now we have updated it to be ...

This error occurs when there is a mismatch in the signature.    To extract the SHA signature from Google, In the Google Admin console, navigate to Secur...

You can set up single sign-on for your WordPress users to easily log in to Freshdesk using the Freshdesk plugin for WordPress. You can use the plugin to...