Telephony Service apps
CTI is a framework that enables you to build and integrate your telephone system with Freshdesk. To bring in the functionalities of your telephony system, ...
Tue, 18 Jun, 2024 at 4:38 PM
TABLE OF CONTENTS Integrating Amazon Connect with Freshdesk A quick guide to using the integration Start a new call In-call actions Receive a call Cl...
Tue, 18 Jun, 2024 at 5:09 PM
With the Freshdesk Telephony Partner Extension with Aircall, you can bring your Aircall account into Freshdesk to meet your customer support needs. With thi...
Tue, 18 Jun, 2024 at 5:10 PM
TABLE OF CONTENTS Integrating Genesys with Freshdesk Key agent functionalities of the call widget Interaction functionalities Change agent status Age...
Tue, 18 Jun, 2024 at 5:11 PM
With the Freshdesk Telephony Partner Extension with Five9, you can bring your Five9 account into Freshdesk to meet your customer support needs. With this ca...
Tue, 18 Jun, 2024 at 5:11 PM
With the Freshdesk Telephony Partner Extension with RingCentral, you can bring your RingCentral account into Freshdesk to meet your customer support needs. ...
Tue, 18 Jun, 2024 at 5:17 PM