Sandbox-Freshdesk

Google Apps and Freshdesk 9

• How to disable Gmail Gadgets for selected users?
• The Google Hangouts App: Part 2 - For Customers
• The Google Contacts App
• The Google Drive app
• The Google Analytics app

View all 9

Auto-invoicing customers for time spent 3

• The QuickBooks App
• The Xero App
• The Harvest app

Integrating Freshdesk and SugarCRM 2

• The SugarCRM App for Freshdesk
• The Freshdesk app for SugarCRM

Remote assistance and screen sharing 1

• The LogMeIn Rescue app

eCommerce apps 2

• The Shopify app
• MercadoLibre Integration for Freshdesk

Keeping sales and support in sync 11

• The FullContact app for Freshdesk
• The Dynamics CRM app
• The Infusionsoft app
• The Nimble CRM app
• The Zoho CRM app

View all 11

Customer Feedback and Satisfaction survey apps 1

• The SurveyMonkey app

Email Marketing Apps 1

• The MailChimp app

eBay 7

• How can you use Freshdesk Integrations with eBay Tickets
• How can you Respond to an eBay Ticket
• eBay as a support channel - FAQ
• How are eBay Tickets created and How can you Respond
• How can you Tag and Manage Ticket Tags for eBay tickets

View all 7

The Magento App 2

• The Magento app: Part 2 - Access Magento Details in Freshdesk
• The Magento app: Part 1 - Manage Magento customer requests using Freshdesk

Cloud storage and document sharing apps 3

• The OneDrive app
• The Box app
• The Dropbox app

Introduction to Apps 8

• What is a Custom App?
• Introduction to Apps
• How to add signatures based on groups in Freshdesk using the Signature Management Plus app?
• How to merge tickets using the Auto Ticket Merger app?
• How to update and delete tickets using the Bulk ticket manager light app?

View all 8

Freshdesk App for Magento 2.0 1

• Freshdesk App for Magento 2.0

Team Collaboration Apps 5

• The Slack app
• The Microsoft Teams App
• Simplifying collaboration using the latest Slack app
• Freshdesk - Zuper integration
• The Office 365 App

Zapier Integration 1

• Using Zapier to integrate Freshdesk with other apps

Social Media Management apps 1

• The Hootsuite App

Keeping engineering and support on track 2

• The Pivotal Tracker app
• The JIRA app - Creating a custom field

Telephony Service apps 6

• Computer Telephony Integration Framework
• Freshdesk Telephony Partner Extension with Amazon Connect
• Freshdesk Telephony Partner Extension with Aircall
• Freshdesk Telephony Partner Extension with Genesys
• Freshdesk Telephony Partner Extension with Five9

View all 6

Freshconnect Integration 2

• Using the Freshdesk + Freshconnect integration
• The Freshdesk + Freshconnect integration FAQ

Integration with Freshmarketer 1

• How to Integrate Freshmarketer’s Session Replay with Freshdesk?

Integrating with Whatsapp Business 3

• WhatsApp for Business Integration
• Tracking WhatsApp usage metrics from your Freshdesk account
• Important Update: WhatsApp Business Integration with Freshdesk

Integration with Freshsuccess 1

• How to integrate Freshsuccess with Freshdesk?

Integrating WordPress and Freshdesk 1

• Converting WordPress comments to Freshdesk tickets

Integrating Freshdesk with PagerDuty 1

• Integrating your Freshdesk account with PagerDuty

Managing your workforce 1

• Integration with injixo

Integrating Freshdesk with Freshservice 2

• Setting up the Freshdesk-Freshservice integration (Admins)
• Introduction to Freshdesk-Freshservice integration

Reports and Analytics 2

• GoodData and Freshdesk integration
• Snowflake Connector App for Freshdesk