Other Products
Freshdesk will not be able to manage assets. You can make use of Freshservice which is an Asset management software for this purpose. Please refer to the li...
Tue, 18 Jun, 2024 at 5:01 PM
If you want to start a discussion with a person outside the organisation, you would just have to type out '@' in the discussion and click on invite ...
Tue, 18 Jun, 2024 at 5:02 PM
Go to your Freshcaller account, click on the Metrics tab as shown below: ...
Tue, 18 Jun, 2024 at 5:04 PM
Tired of logging into to different helpdesk accounts or CRM accounts? We vow to make this easy with a single login to all of your Freshworks' subscripti...
Tue, 18 Jun, 2024 at 5:05 PM
If you are looking to train your agents or any of the admins, they can enroll themselves at Freshdesk Academy which has multiple courses for your agents to ...
Tue, 18 Jun, 2024 at 5:05 PM
In every ticket details page, on the right-hand side there would be FreshSales integration available where you can create a lead or a contact in Freshsales....
Tue, 18 Jun, 2024 at 5:06 PM
Freshconnect is the enhanced version of the 'Discuss' feature inside Freshdesk. With Freshconnect, you can collaborate with your team right whe...
Tue, 18 Jun, 2024 at 5:11 PM