Response Assist
This feature is now available as part of the Freddy Insights add-on. The Thank You Detector, powered by Freddy, can understand the intent of customer...
Tue, 18 Jun, 2024 at 5:06 PM
This feature is now available as part of the Freddy Copilot add-on. Canned responses are an effective way for agents to use a predefined set of email te...
Tue, 18 Jun, 2024 at 5:13 PM
This feature is now available as part of the Freddy Copilot add-on. Solution articles are often used by agents to respond to customer tickets. Not only ...
Tue, 18 Jun, 2024 at 5:16 PM