Advanced configuration in Freddy Self-service
Bot activities in the bot builder gives you a consolidation of errors, details of all these errors, and all information related to the bot’s conversation wi...
Tue, 18 Jun, 2024 at 4:53 PM
When a customer is visiting your website, portal, or app — they might want to reach out to get help. Setting up a bot in these places will thus help your cu...
Tue, 18 Jun, 2024 at 5:00 PM
What is Multipart form APIs? Multipart form data format in REST APIs combines one or more sets of data into a single body, separated by boundaries. Yo...
Tue, 18 Jun, 2024 at 5:07 PM
Freddy Self-service allows you to use Javascript (JS) functions when you want to perform a set of actions if these actions aren’t available by default. Let&...
Tue, 18 Jun, 2024 at 5:09 PM
Named-entity recognition (NER) is the ability of your bots to identify and retrieve customer information and properties from a conversation. In the bot buil...
Tue, 18 Jun, 2024 at 5:13 PM
You can set custom properties or attributes picked up from your customer and bot’s conversation. You can set these custom properties either for the customer...
Tue, 18 Jun, 2024 at 5:14 PM