Setting up multiple customer forms

Run automation on tickets created through a specific form
Once you have created forms, you can automate workflows on tickets submitted through them. You can set up different workflows for tickets raised through dif...
Tue, 18 Jun, 2024 at 5:00 PM
Setting up multiple ticket forms
Multiple ticket forms allow you to show the relevant form to your customers depending on what they want to contact you about. Admins can effortlessly create...
Tue, 18 Jun, 2024 at 5:03 PM
Editing, cloning and deleting a ticket form
Multiple ticket forms allow you to show the relevant form to your customers depending on what they want to contact you. Admins can effortlessly create ticke...
Tue, 18 Jun, 2024 at 5:12 PM
Introduction to multiple ticket forms
Multiple ticket forms allow you to show the relevant form to your customers based on their specific queries. Admins can effortlessly create ticket forms and...
Tue, 18 Jun, 2024 at 5:15 PM
Linking one or more ticket forms to your Portal and Help widget
Once you have created multiple ticket forms, you can link them to one or more customer portals.  Go to Admin > Portal and select the respective Portal ...
Tue, 18 Jun, 2024 at 5:16 PM