Collaborators (6)

Why can’t collaborators create tickets from inside Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:05 PM by Fawzia Aleem
Can collaborators create tickets?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:06 PM by Fawzia Aleem
Can we set up automations for collaborators?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:07 PM by Fawzia Aleem
How are Occasional agents different from Collaborators in Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:08 PM by Fawzia Aleem
Who is a Collaborator?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:08 PM by Fawzia Aleem
What are the default permissions when a collaborator is tagged in a ticket?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:16 PM by Fawzia Aleem