Attachments
The customer would report that the attachment is missing from the ticket but there are able to see the attachment in the mailbox. Attachment size is mor...
Tue, 18 Jun, 2024 at 3:42 PM
TABLE OF CONTENTS Ticket Replies Ticket Forward Ticket Replies An agent sends an outbound email with an attachment. Inside the FD ticket the attach...
Tue, 18 Jun, 2024 at 3:42 PM
TABLE OF CONTENTS An Automation rule configured: Public ticket URL: Webhook:- Secure Attachments 1. An Automation rule configured Unable to view...
Tue, 18 Jun, 2024 at 3:44 PM