Forward
Possible queries: Why/ how is the requester's response added as a private note in the ticket? CC'd user's response is added as a private note ...
Tue, 18 Jun, 2024 at 3:44 PM
Possible queries: How does forward option works in the ticket details page? Forwarding a ticket doesn't include the whole ticket's conversation F...
Tue, 18 Jun, 2024 at 3:47 PM