Sandbox-Freshdesk

Possible Query: I want to change one of the drop-down values from "Cancellation Date" to "Date of Cancellation". Is there any impact t...

Possible Queries: I am trying to update a value in a field but I cannot see it. Why? I am trying to update a field but the field doesn't seem to load...

Possible Query: How can I add tags to my tickets? How can I export tags present in my Freshdesk account? Resolution Path: How can I add tags to ...

Possible Query: I am unable to update the ticket property in a ticket field. Can you help me in fixing this? Resolution Path: If a customer ment...