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Field Service Management
Setting up Field Service Management
5
Adding Field Technicians
Creating Service Groups
Field Service Management - FAQ
Introduction to Field Service Management
Custom roles in Field Service Management (FSM)
FSM guides for helpdesk and field agents
7
Customer Signatures in Freshdesk
Map View for Service Tasks
Configuring custom properties and fields for service tasks
Geotagging service locations
A guide to field service for field technicians
View all 7
Reports and Dashboards
2
Tracking your field team performance
Tracking field service volume trends
Automations for Field Service Management
5
Rules that run when service tasks are updated
Automatically create new service tasks for specific tickets
Rules that run on service task creation
Automations for Freshdesk Field Service Management: A Guide
Setting up automatic appointment reminders
Scheduling and Time Tracking
2
Managing Appointments and Service Tasks with the Scheduling Dashboard
Time tracking for service tasks via the mobile app
Help Desk Software
by Freshdesk