Possible Queries:
Resolution Path:
How to upgrade my plan in Freshdesk?
- The customer can navigate to Admin>Account> Plans & Billing.
- They will find the different plans and the provision to specify the number of agents. Select the "Choose Plan" option to proceed with your upgrade.
- For online payments using a credit card, check your order summary, account, and billing information, and provide your credit card details to complete the payment
- For offline payments please reach out to billing@freshdesk.com and support@freshdesk.com with your plan upgrade details.
Subscription upgrades can only be performed by the Account Administrators of your Freshdesk account by following the steps below.You can share this link with the customer to try a higher plan before proceeding further with the upgrade.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article