Possible Queries :
- Error "Image cannot be loaded from the passed link" thrown while trying to upload an image inside a ticket reply
Resolution Path :
In case an error is thrown while trying to upload an image/ copy-paste an image inside a ticket reply as seen below, we can suggest the agent to clear their browser cache/cookies, as well as Enable All cookies including 3rd party cookies on their browser.
If the issue still persists after this, we can obtain the HAR file, and raise a Support L2 ticket for further investigation.