Include Quoted Text While Printing
Modified on: Tue, 18 Jun, 2024 at 3:45 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Possible queries:
Quoted text is trimmed when printed
How to print with quoted text?
Resolution Path:
- The print ticket option includes only the information that is visible on the page and the quoted text will be trimmed within the three dots.
- This is a feature request currently and the internal tracker is - https://support.freshdesk.com/a/tickets/13540474
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