Option To Eliminate/Include Only Private Notes

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 3:47 PM by Fawzia Aleem

Possible queries:

Is there a way to print tickets in Freshdesk but not include private notes?


Resolution Path:


We do not have the option to exclude the private notes while printing a ticket. 

This is a feature request - https://support.freshdesk.com/a/tickets/8174948 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article