Option To Eliminate/Include Only Private Notes
Modified on: Tue, 18 Jun, 2024 at 3:47 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Possible queries:
Is there a way to print tickets in Freshdesk but not include private notes?
Resolution Path:
We do not have the option to exclude the private notes while printing a ticket.
This is a feature request - https://support.freshdesk.com/a/tickets/8174948
Did you find it helpful?
Yes
No
Can you please tell us how we can improve this article?