Possible Queries :
- How can I sort the tickets based on the Resolution Due time ?
- I want to respond to tickets first that is approaching the resolution due time sooner.
Resolution Path :
- We can sort tickets in the ticket list view page using the sort option "Due by Time" as shown below.
- In case they want to see the tickets that are approaching the Due by time sooner, make sure to select "Ascending" at the bottom.
- Make sure to note that, this is only with respect to the Resolution Due by Time.
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