Feature Requests in Attachments

Possible queries:
Feature requests for attachments in ticket details page

Resolution Path:

Feature requests:

Ability to restrict the size of attachments which can be added to the ticket in the customer portal - https://support.freshdesk.com/a/tickets/15145521

Preview PDF files before downloading - https://support.freshdesk.com/a/tickets/13896182

Ability to view an attachment after it is uploaded - https://support.freshdesk.com/a/tickets/13599702

Restrict Downloading Attachments - https://support.freshdesk.com/a/tickets/11341811

Showing attachments at the top of the ticket - https://support.freshdesk.com/a/tickets/9691056

To make the forgot to attach prompt available for other languages like Dutch - https://support.freshdesk.com/a/tickets/14292121

Attachment reminder app for outbound emails - https://support.freshdesk.com/a/tickets/1789997

Increase email attachment size to more than 25 MB - https://support.freshdesk.com/a/tickets/10045365

Search the content of the attachments in the solution articles/tickets - https://support.freshdesk.com/a/tickets/1287225

Ability to preview all attachments - https://support.freshdesk.com/a/tickets/12478060

https://support.freshdesk.com/a/tickets/3750576

https://support.freshdesk.com/a/tickets/6136107

Ability to restrict agents from deleting attachments - https://support.freshdesk.com/a/tickets/13673639

Show Warning when sending Email before attachment has completely uploaded - https://support.freshdesk.com/a/tickets/10849973

Filter based on Attachments - https://support.freshdesk.com/a/tickets/1861633

Ability to drag and drop file attachments from the mailbox to Freshdesk without actually downloading the attachment from the local machine - https://support.freshdesk.com/a/tickets/1108192

Allow attachments to be dragged anywhere into reply editor - https://support.freshdesk.com/a/tickets/11700486

Send an attachment as an attachment in email notifications and not as links - https://support.freshdesk.com/a/tickets/5285051