Sandbox-Freshdesk

Possible queries: Few users are unable to access the attachment from the email CC'd users are not able to access the attachments Resolution Path: ...

Possible queries: Annotations in the images in ticket details page isn't working Resolution Path: Check if all agents are facing the issue wi...

Possible queries: Unable to view the attachment at recipient end Broken attachments seen from the recipient mailbox Resolution Path: Obtain the f...

Possible queries: Unable to attach files though the size is less than 20 MB Receiving the error 'Your attachment(s) type is/are not supported' wh...

Possible queries: Feature requests for attachments in ticket details page Resolution Path: Feature requests: Ability to restrict the size of attac...

Possible queries: Attachments missing in the description Few attachments are missing in the replies Resolution Path: Validate account details fr...

Possible queries: Unable to attach files, taking longer than expected. Resolution Path: Obtain the following information, Video recording dep...

Possible queries: What is the limit for attachments on incoming and outgoing emails? Need to increase the attachment limit What happens when the attachmen...

Possible queries: Few users are unable to access the attachment from the email CC'd users are not able to access the attachments Resolution Path: ...