Possible queries:
How to sign up for the customer login?
How to login without username and password?
Resolution Path:
User Sign-up and Login
- Navigate to Admin > Channels > Portals.
- Click Access control
- Enable "Allow users to sign-up on the portal" if you want to store the information of the user raising a ticket, you can have new users sign up from your public portal.
- You can also let your customers log into Freshdesk with their Google and Facebook credentials. This speeds up the sign-in process for your customers and lets you track who logs in.
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