I already have a Twilio Phone number. Can I use the same number with Freshdesk?
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Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:37 PM
If you are an existing Twilio user, you need to get in touch with Twilio to get your account's SID number. Once you get the SID number, we'll send an email with the details to Twilio and copy you in it. When this request is approved, the number will then be transferred to Freshdesk.
Fawzia is the author of this solution article.
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