You would face instances where you receive Spam Posts or when you would like to monitor the content which is being added to your Forums. To achieve this, Freshdesk has an option called Forum moderation so that you could moderate the forum topics which are submitted by the users, before posting it onto your support portal. Only after your approval, these posts would be made public.
Is there a way to block people from creating Forum topics? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:37 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.