Users who have edit and export privileges are able to schedule data exports. It is important to note that in both Omni and standalone accounts, there is a maximum limit of exports per module, including Tickets.


To verify the status of a scheduled export, you can utilize the following Haystack query:

Freshreports log set: "DATA SCHEDULED" AND "2252674" AND "bond34442@gmail.com".


For checking the delivery status of the exported data via email, you can use the following query in the Freshemail log set in Haystack:

"Your data export for TOTAL Articles is ready" AND "2252674".