No, there is no option to change a public note that is already added into a private note. However, you would be able to delete the public note and add a private note from inside the ticket.
Can a public note be changed to private? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:52 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.