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            I am an admin on our helpdesk but keep getting a message saying I dont have permission to view the page. Why is that?

            Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:54 PM by Fawzia Aleem

            The error occurs because you might not have 'Global access' to the tickets. Check the same from Admin > Team> Agents > Edit your profile. Another admin will be able to make this change for you. 

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