No. Freddy Answer Bot does not require a knowledge base for it to work. But if there is a knowledge base, it also learns from it. All the support articles created on Freshdesk and FAQs created on Freshchat will be auto-synced on Freddy Answer Bot’s Answers gallery page as questions and answers.
Is there a minimum number of articles required to create a bot? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:57 PM
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