Freddy Answers (34)

How to test the bot before enabling it on support portal?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:43 PM by Fawzia Aleem
How to train the Bot?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:46 PM by Fawzia Aleem
How to set up the Answerbot?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:50 PM by Fawzia Aleem
How to change the bot's avatar?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:52 PM by Fawzia Aleem
How do I customise default messages displayed on Bot?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:52 PM by Fawzia Aleem
Does the folder visibility in the Knowledgebase affect bot suggestions?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:52 PM by Fawzia Aleem
Articles in Freshdesk are not displayed when a relevant question is asked via Bot?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:52 PM by Fawzia Aleem
Where can I install the bot?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:53 PM by Fawzia Aleem
How can I analyse the bot's performance and metrics?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:54 PM by Fawzia Aleem
How can I display solution articles only when searched by the Bot?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:55 PM by Fawzia Aleem